[Resolved]  HP Pavilion DV2918TX Entertainment Notebook PC — Free gift promotional offer


I have made a purchase of new HP Pavillion dv2918TX laptop on 31st dec 2008.

I was told that Phillips 5.1 home theater will be given for free and for handling charges I have to send DD of Rs 1500 to HP Redemption cell. I have already sent all th required documents and I didn not receive any confirmation or any communication.

I was given redemption code - XQSKPEV6NI.

Whom should I contact to know the status?? This is really bad on part of HP to do such a worse consumer services.

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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  10 CommentsShareTweet


You will get your gift within 6-8 weeks.
If you want to collect it personaly pls go there office in Okhla New Delhi.
I have purchased HP PAVILLIAN ENTR.PC in2007 April with Windows Vista.In addition to routine compatibility problems the Battery shows 0% STATUS whle the pc has hardly been used.I feel cheated, after having purchased the stuff at ver high price.
Could you pl check for any defects in the battery.Has H P any compensation plans for Vista users

Early response (the way you exhibit at the time of selling ) appreciated


Concerned Officer,
Indian consumer complain Forum,

I have purchased a H.P laptop model DV6846TX on 31.12.08. With the purchase a free gift of PHILIPS HOME THETRE was to be supplied. For the gift the registration was required to be done on hp promotion website. I did the registration part and got the confirmation on my mail that the PHILIPS HOME THETRE will be supplied on sending some documents and a demend draft or at par cheque of Rs. 1499/-. I had sent all the required documents and the at par cheque of Rs. 1499 in the first week of january which was duly received by them on 15th of january. A redemption D23TVR9GW7 code was also given to me on the same mail to claim the gift.they would take 6 weeks to process any request, but still i haven't recieved my philips home thetere till date i, e, on 1st of april 2009 or any acknowledgment message from their side and it has been almost 15 weeks since i have, i had send all the mentioned document and and at par cheque of rs 1499 to them, and i have tried HP redemtion cell phone no.[protected] several times over phone on enquiry over telephone severel times they say you will receive the gift in 15 days but the 15 never comes back after that 15 days i again call back they says that more 15 days, it seems they are joking with me, more ever when I call they says that they will call back within 2 working days but they didn’t call back and moreover I had send many mails but there is no reply of mail, All these information has been verbal only . They will not intimate this change in status in writting. It seems that HP compaq people are doing only fraud not intending to give the free gift. If they cannot provide the free gift they should shamelessly accept this. They are only cheating the customers. Kindly take up the matter with the concerned company.

So, sir kindly look in this matter, I am afraid of being cheated by such a big company

Thanking You

Deepak Kumar Agarwalla
Central Chowkidinghee,
Radali Path, Dibrugarh,
Assam 786001
i amwaiting to get the gift.

hp pavilion laptop DV2918TX — not receiving the home theatre

i purchased a hp pavilion laptop dv2918tx on[protected].i register my product for free gifts but i didn't receive the free redemption number is FWNQA7BQ15.i send all formalities.

HP pavilion web promo — status on free gift.

Dear Sir / Madam

This has reference to File No 108534. Till date I have recd only the UPS and would like to know the status on the printer. Please let me know when I receive the printer.


Jayram Ayangar
I ve purchased HP dv2918tx laptop in the month of Jan 2009 and uptill now i've not got any free gift from them and i don't know whom to contact for the same.
If anybody can help me on this will be highly appriciable.
I ve purchased HP dv2918tx laptop in the month of Jan 2009 and uptill now i've not got any free gift from them and i don't know whom to contact for the same.
If anybody can help me on this will be highly appriciable.
It is not true i rcd a gift...
Last date of dis offer was 28/ feb and last date of documentation was mar/07/09...
Contact hp redemption cell-[protected].

or directly contact to
this is worst laptop that hp ever made.. i have apurchased it in year 2008 since, it has many pblms usch as overheating and also damaged motherboard. hp service center is also very unsupportable plz don't purchase hp laptops dell, accer is much better than hp.
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