HP Pavilion DV4 — Non working of the OS provided from Hp

We bought a Hp pavillion DV4 in May 09 from Jumbo Electronics , Noida . Now this Laptop has Windows Vista Home basic loaded which does not seem to work at all.This has made my life miserable . And your customer care is pathetic!!

You are trying to fool customers by selling product which only looks good!!
My machine is registered under sr no; CND9063427
and the P/n is ": NLO92PA#ACJ
Hp guys keep calling for feedback but do not seem to acknowledge complaints. This is the way customer care treats its customer.

The system gets hang all the time, with no document names getting changed to almost my laptop behaving crazy.
I want this OS to be removed , and loaded Windows 07 free of cost from Hp.Hoping to hear from you guys. I am currently in Bhubaneswar in Orissa. Let me know where can I go and get this damn machine fixed free of Cost as it is still under guarantee

Regards
Neha
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hp Pavilion DV4 — partition and charging problem

sir i purchase hp pavilion dv4 i5 laptop on 8 july 2011 . in this laptop partion and charging problem and processing is very slow.solve my problem as early as possible.
TRILOKI NATH SINGH
5 NO BHATTA BEHIND HP GAS AGENCY VISHANT HOSTEL (near RKGIT) MEERUT ROAD GHAZIABAD
MO.[protected],[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information