[Resolved]  HP Pavillion DV2000 — HP - Really worse

HP pavillion dv2000 notebook — Free gift

Redemption code:ULFPQID5RJ

I had purchased a new HP pavillion dv2000 note book from HP dealers in Siliguri in November 2007 and was supposed to get a hauppage TV tuner within 6 weeks,however 4 months having passed I have not received the gift inspite of submitting all documents to their redemption cell in Okhla,New Delhi.
It doesnt speak well for a company of HP's stature.

Sujeet Katoch
333,XIV/4,Akshay Tara Apartments
2 1/2 Miles, Sevoke Road, Siliguri
West Bengal - 734001

hp pavillion dv2000 — service centre fail to provide information

SUBJECT: LACK OF COMPLETE INFORMATION REGARDING HP LAPTOP WINDOW VISTA AT SERVICE CENTRE.

SIR,
I HAVE TO INSIST TO PURCHASE HP LAPTOP WINDOW VISTA BY THE DISTRIBUTIOR THAT THE SERVICE EASLY AVAILABLE AFTER SALE. HE ALSO ASSURED ME THAT EVERY INFORMATION THAT YOU WANT AVAILABLE EASLY WITH THE HP SERVICE CENTRE. SIR IT IS VERY SAD TO SAY THAT MOST OF YOUR SERVICE CENTRE ARE UNABLE TO PROVIDE INFORMATION REGARDING LAPTOP ESPECIALLY (WINDOW VISTA). I HAD PURCHASED WINDOW VISTA HP PAVELLION DV 2000 FOR RS. 48, 500/- FROM M/S. WAHI COMPUTER, SECTOR 20, CHANDIGARH.

IN THE BEGNING I HAVE TO FACE LOT OF PROBLEMS REGARDING LOADING SOFTWARE ON IT. CUSTOMER CARE ALSO COULD NOT PROVIDE SATISFACTORY SOLUTION. WHEN I CONTACTED YOUR SERVICE CENTRE THEY TOLD ME THAT WE HAVE TO CONSULT THE CONCERNED PERSON TO KNOW MORE ABOUT THE WINDO VISTA.

I HAVE VISTED 2-3 TIMES AT R.T RESOURCING, SECTOR-34, CHANDIGARH AS ADVISED BY R.T RESOURCING. THE PROBLEM WHICH I WAS FACING THAT SYSTEM WAS DECREASING ‘C’ DRIVE MEMORY DAY BY DAY. THERE WAS THE DIFFERENCE IN MEMORY CONSUMED IN ‘C’ DRIVE AND THE MEMORY USED IN HARD DISC. THERE WAS LOT OF DIFFERENCE . TOTAL MEMORY USED IN HARD DISC FOR EXAMPLE 54 GB, BUT IT SHOWS IN ‘C’ DRIVED ABOUT 30 GB. I WAS UNABLE TO FIND THAT WHERE THE COMPUTER STORE THE DATA AND WHICH TYPE OF DATA IS BEING STORED ON THE HARD DISC. REGARDING THIS I CONTACTED R.T RESOURCING, CHANDIGARH. THEY SIMPLY TOLD ME THAT THERE SHOULD BE VIRUS IN YOUR COMPUTER. YOU HAVE TO RESTORE THE COMPUTER. THEN I RESTORE MY COMPUTER AS DIRECETED BY THE SERVICE CENTRE. DUE TO THIS I HAVE TO LOST MY SOFT WARE LOADED ON THE COMPUTER. AFTER RESTORING THE COMPUTER THE PROBLEM WAS REMAIN SAME. I AGAIN CONTACTED AT SERVICE CENTRE. THEY TOLD ME THAT YOU HAVE TO LEFT THE COMPUTER WITH US. IT WILL TAKE AROUND 6-7 HOURS TO CHECK THE COMPUTER. THERE ARE VERY HARMFUL VIRUS.
BUT, I WAS ASSURED THAT WHEN I HAVE RESTORED MY COMPUTER, THERE COULD NOT BE THE POSSIBILITY OF ANY VIRUS ON MY COMPUTER. I DO NOT HAVE ANY TECHNICAL KNOWLEDGE, BUT I AM USING COMPUTER FOR THE LAST 12 YEAR.

I STUDIED LOT ON THE WINDOW VISTA AND CONTACTED ALSO WITH MY FRIEND WORKING AT DELHI AS A SOFTWARE DEVELOPER.
I DISCUSSED WITH HIM REGARDING THE PROBLEM. HE SUGGEST ME TO CHECK THE COMPUTER PROTECTION SYSTEM. HE ALSO HELPED TO FIND OUT THE PROBLEM. WITH THE HELP OF MY FRIEND I INDEPENDENTLY SOLVED THE PROBLEM.

IT IS VERY SAD TO SAY THAT PEOPLE WORKING AT SERVICE CENTRE AT CHD ARE NOT UP TO THEIR MARK. THEY DO NOT HAVE ANY EXTRA KNOWLEDGE. COMPANY SHOULD GIVE THEM TECHNICAL KNOWLEDGE BEFORE LOUNCHING THEIR NEW PRODUCTEDS. CUSTOMERS HAVE TO FACE LOT OF PROBLEMS WITHOUT PROPER SERVICE AFTER SALE.

IF I LEAVE MY COMPUTER AT THIS SERVICE CENTRE I CANNOT IMAGINE WHAT WOULD BE THE CONDITION OF MY LAPTOP. I WAS SURPRISED THAT THEY DID NOT HAVE THE BASIC KNOWLEDGE ABOUT NEW PRODUCT OF HP. HOWERVER, ALL THE HELP AND SUPPORT AVAILABLE AT THE HP SITE.


THANKS,

SUNIL DOGRA
H.NO. 214-B, LAHORA, CHANDIGARH -160014
MOBILE - [protected]

Resp. sir
i have the same(hp pavilion dv 2000) laptop as my web cam is not working properly i have been searching for the customert care centre in chandigarh from last one monthbut but still i m failed to find it so i would request you to please tell me the exect location of hp customer care i will be very thanful for you
vikram singh

hp pavillion dv2000 — for getting a free gift philips home theater system

Dear Sir,
This to inform you that I'm Akhil Sharma S/o Sh. Romesh Kumar Sharma C/o Sh. Sham Lal Sharma Address B-3 Bharat Nagar Jammu.Mobile No. [protected],[protected].Sir,I purchase a Hp Pavillion laptop nootbook on 29Dec 2008.From Agm Sales Cooration Shop No.38 A/2 South Block ,Bahu Plaza JAMMU PH[protected]& Mobile No.[protected]( Mr.Rakesh Gupta).When,I purchase the Hp Pavillion Notebook Product Redemption Code-PA3RNZC57J, at that time the offer was running that on the purchase of every Hp Pavillion Notebook you will get a free gift of Philips,5.1 Home Theatre System worth RS 10,500 (Model No.DSP 2200).The condition is printed on the pemplt is that after 6 weeks of the purshasing date this gift was handled to me,my purchasing date of loptop is 29 Dec 2009 as already shown,but this gift was not handled to till now.I have already paid the hainding charges RS 1499 in the shape of demand draft for this gift in the favour of "SOLUTION INTEGRATED MARKETING SERVICES PVT. LTD". payable at New Delhi.Sir I have already taught with Mr.Rakesh Gupta (AGM SALESCORP.)and Area Sales Manager Mr.Shahzad Ali of J&k Mobile No. [protected], & Mr.Rahul Wassan Area Sales Manager of Jammu Region Mobile No [protected],I have also taught many times with the redemption cell members but they did not response very well to me.
So, Its my hardly request to you please give me the right suggestion & tell me the right procedure by which i can taken my gift.Please Response as soon as possible.otherwise i regester a complaint to consumer forum against the hp company & the dealer from i purchased the laptop.So please response as soon as possible.

HP Pavilion Laptop dv2000 — Web cam

I'm using hp dv2000 from last week my web cam and finger print is not working but the IED light is on and display is not coming please tell me what i have to do. Can repair or have to replace?

my contact detail,

Fazmil Cassim
28/34, Mahawatta,
Mawanella,
Sri Lanka.
KE 71500

Mobile[protected]
E-mail- [protected]@hotmail.com