[Resolved]  HP Pavillion DV2701TX — wrong part replacement by care centre people and ill treatment

i gave my dv2701tx for repair at salem, (T.N) service centre on nov 24. they said the display problem is due to motherboard and they have to replace it.they asked for a week time.but even after 20 days it was not repaired. then i forced them alot so in hurry they replaced it with a incompatible mother board of compaq.my 256 mb nvidia was not be seen in device manager and some of my oringinal drivers were not working. i went again and complained they say format the system it will work.they did the formatting and made me to sit in their office for 5 hours.i had to leave that day to gujrat so had take that half dead laptop home.again i gave it for repair on 20th jan after coming from home and till now that is 11 feb i haven't received the laptop they say no parts..nearly 3 months of warranty has gone in repair..that too not repaired yet..and with an added bonus of ill treatment at service centre..this is a true fact of HP service..NEVER BY A HP PRODUCT IN LIFE>>>GO FOR DELLLLL>>THE BEST IN SERVICE>>>> IF ANY BODY CAN HELP ME WITH THIS COMPLAINT MAIL ME>>>THANKS
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Aug 14, 2020
Complaint marked as Resolved 
 
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