HP India Customer Care
HP Inc.
Customer satisfaction rating: 16%
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3121
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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551
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296
up
143
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93

Phone:
Phone:
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135
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85

Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


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Customer satisfaction rating
16%
Complaints
3121
Pending
149
Resolved
438
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HP India Complaints & Reviews

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HP India — complaint not attended even after 20 days [Resolved]

 nachimuthu chenniappan on Feb 25, 2019
My new hp printer laserjet pro mfp m126 nw printing got struck
And we have made a request to rectify it on 05022019 same registered under
Ref no [protected] and confirmed that serice engineer will visit as soon as possible but evenafter 20 days none had visited and on 250219 again i called
The helpline [protected] and informed we incurred heavy loss due to the negligence of hp staff and they have given to tell the reference bnjk 9385
And call local number of hp coimbatore [protected] but tha same is also out of order....
Complaint comments  Read comments [3]Complaint category Car Driving Schools

HP India — duplicate inks snapdeal [Resolved]

 Dhirajshah6 on Feb 23, 2019
I placed order on snapdeal recently and got clones / fakes. Hp gt inks

I want snapdeal or hp to take those fakes away and return my money back at earliest. If not i will have to take further more action against the company.

Snapdeal quotes the prices for original goods and gives discounts under which they are sending duplicates. I recommend hp to take interest in saving their brand image...
Complaint comments  Read comments Complaint category Printers

HP India — amount not credit to biller [Resolved]

 liyakhatali92 on Feb 21, 2019
Hi

Sir this regarding online payment issues be half of my mother i m booked the gas cylinder on 23rd december 2018 cylinder through the hp gas phone line using my phone after that i got the confirmation text message in that one online payment link was there. Through that i made the online payment of rs of 808.61 played using my sbi accoun though merchandise google upi (Transaction id:[protected]
At the time of gas, cylinder delivery, delivery boy asking for the payment i have told that we already made the payment through the online, using google payment but delivery man...
Complaint comments  Read comments Complaint category Gas Stations

HP India — gt 5820 ink tank printer [Resolved]

 VIKRAM GULATI on Feb 18, 2019
It seems that the this printer has manufacturing defect. During it’s tenure, including the warranty period, it has gone bad twice and both times the solution is to replace the COSTLY heads !
Again last week I purchased new heads for this and not even those are not working? Now as it is out of warranty so no one is bothered to service it. The simple solution being told is to replace the head, which I had done and have been asked to do that again !!

Not sure what is the purpose of Ink-tank printer, if not saving, in fact costing more than ordinary printer and the repair/ head...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP India — hp deskjet 5820 inkjet printer [Resolved]

 Sh. Chandra Shekhar Dadhich on Feb 18, 2019
Dear sir i have a printer of above model which was repaired on 07/1/2019 at hp service center jaipur tower near khasa koti jaipur. I made cash payment but tll i do not get repair invoice of this printer. The service of this printer also not doing well. It has some error. The token no. Was 42387 & serial no. Of printer is cn74l5g4fx and mr. Kanhaiya alway gave next day or but till dated he does not provide the invoice....
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — hp 3775 printer (serial no. cn68n2d0rz) [Resolved]

 dbhalchandra on Feb 16, 2019
I have purchased a hp printer 3775 (Serial number cn68n2d0rz) watching the advertisement by hp on television. First printer given hell of a printing problem hence hp changed it under warranty with above mentioned serial number. Replaced printer working fine however noticed that ink print cartridge are very costly. Almost rs. 718/- per cartridge so rs. 1426/- per change. Being ink cartridge if your printing activity has a gap of 15 days these print cartridge will get dry & you have to buy new cartridge again so you cross the printer purchase price just buying three set of cartridge.
This...
Complaint comments  Read comments Complaint category Printers

HP India — 2 year warranty extended but as per claim one year mcafee not provided [Resolved]

 [email protected] on Feb 14, 2019
Dear sir,
the offer provided by you was 2 year onsite extended warrenty and one year macfee antivirus i got two year extended warrenty but one year macfee still not provided that you can see in the following images i have captured this images through www.reedemnow.in
all the necessary and required details are given in the attached images.kindly solve the problem...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — laptop battery issue. [Resolved]

 PN Jha on Feb 13, 2019
Recently, i went to hp world to get the battery of my laptop replaced and gave rs. 500 after checking the availability of the battery as extra and they made me go to the store twice next day only to refuse that the battery wasn't available.in the end they refused to return the advanced money and i had to buy a hp product worth rs. 900 because they couldn't "refund the advance"....
Complaint comments  Read comments Complaint category Computer Hardware

HP India — no microsoft office only trial basis 1 month required permanently office suite [Resolved]

 mech1229 on Feb 10, 2019
Dear hp team your laptop is good but service is bad
How to possible to survive without microsoft office.
Bought new laptop but only one month trial basis office used and then still my work will stop
No ppt open no excel file open why i used hp,
Pls suggest how can bought microsoft office or not. Becase m already payed 43000/- and still 5000 more pay for office its really shameful.

So pls do needful and pls solve my problem.

I cant do any work on my laptop.

Regards
Neeraj dhiman
[protected]...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — part not replaced under warranty period. [Resolved]

 yashbajpai1310 on Feb 9, 2019
I had purchased my hp laptop with (Serial number: cnd744d8r3) on january 09, 2018. On the hp official warranty check site, my warranty will expire on february 10, 2019.
* according to website warranty (Start date: december 13, 2017 and end date:february 10, 2019) my laptop is still under warranty period.
*status of warranty: active, covered under extended warranty, 1 day remaining (As on february 09, 2019)

I had lodged a complain on 6 february, 2019 on the customer care support, hp for a problem of keyboard replacement with (Case number: [protected]).
The complain...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Hp — printer power on issue all in one 2131 [Resolved]

 jitender1967 on Jan 29, 2019
We made a complaint [protected] against CN8264N7XZ on 18/01/2019 .The issue was anable power on . The related HP visited under case BNHW325201 and try there best than said it is a matter refer to HP . After 5 days i asked HP about my case . They answered that your printer is not under warranty .and said call to our partner[protected], 11 and [protected] . from tere answered same. than what worth HP or money ? I was in hope that in HP. But now i nhave to submit my experience to you . I hope you will see the matter seriously and try to resolve it .I am awating your kindly look in to the issue....
Complaint comments  Read comments [2]Complaint category Printers

HP India — new tricolor cartridge model 802 [Resolved]

 Narsingh rao Sreerangam on Jan 26, 2019
I am having hp deskjet 1000 printer j110a, purchased on 26/11/2012 from micro world computers nagpur-440026 (India). Details below:-
Serial no. Cn28729kto
Fpu no. Ch[protected]
Regulatory model no. Vcvra-1003
Product of china.
Recently i purchased new tricolor cartridge from chinoy trade centre hyderabad (India). Details below:-
Tricolor cartridge 802 small
Product no. Ch562zz
Hpgl0928, malaysia, may 2017
Price rs.849/-
After installing the cartridge when i printed the test page, to my astonishment magenta (Red color) was found...
Complaint comments  Read comments [1]Complaint category Printers

HP India — hp laptop mo.no bc406tx [Resolved]

 Paresh Masaliya on Jan 23, 2019
Am bina masaliya I had purchased laptop from malad croma branch HP pavallian from malad croma branch.I had complained many times but there is no reply I had a spot on my laptop and they are telling that it will cost 10000 where as the laptop has the warranty of 1 year. We had call customer service many times they told us if you agree to pay than only we will give you the service. If I don't get the replacement tomorrow I will post all this on every social media site and will tell people not to purchase laptop.i had talk to the manager wasim many a times he also had no idea about this is this a joke...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — complaint regarding non redressal of problem and mental disturbance and time wastage. [Resolved]

 Imran bukhari on Jan 23, 2019
I am having worst experience wd hp tottaly wasted my one weeks time and mental disturbance and anxiety. Un professional behaviour and proper assistance despite product being under warranty. I am writing to the consumer court regarxing the unprofessiinal behaviout from hp. And will share whole xperince wd cal regards and timings i have apent to solve a minor problem. The service of jp is pathetic.. Have alteady had issues with hp producrt and the details of the same are also lying wd me to substantiatr my claims....
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

HP India — I want to complain about the new hp 680 black ink cartridge. [Resolved]

 Woodrow on Jan 23, 2019
Dear sir / madam,
I would like to inform you that i have purchased a new hp black ink cartridge from ankita stationery & xerox dated 06/12/2018 and, the cartridge ink seems to be not there from 22/01/2019. The print out taken by me is less. (Approx 50-70) pages...
As the printing taken by me is less..
I request you to please look at this matter urgently...

Thanking you...
Complaint comments  Read comments [1]Complaint category Business & Finances

HP India — installation problem due to representative [Resolved]

 Mrugya Saxena on Jan 22, 2019
Dear hp

I am highly disappointed with your service engineer.
I called your customer care center on Monday ie on 21st January 2019 and requested for printer installation.
A person called me two hours latter informing me that he can install my printer in first half of a day that is between 10- 3 in afternoon, I requested him to come after 4 o clock as I am working n will reach only after 4 pm. On listening to this your representative replied that then he can come only on Sunday as he is busy. I told him that I need printer for urgent work so I can't wait tell Sunday. Representatives...
Complaint comments  Read comments Complaint category Printers

HP India — hpgas/ i have not received my gas subsidy from 2014 to december2018 is lapsed and i have not received the subsidy amount

 Nitu1979 on Jan 19, 2019
I have not received my hp gas subsidy from 2014 to december 2018. I have submitted my adharcard details with gas agency and bank is also linked with adhar card since 2014. I repeated went to gas agency for my subsidy amount but they said your adharcard attached with gas agency but i don't received any amount on december 2018 i again went to saheed karam singh gas agency bangala and said how it possible that subsidy is not coming for so long then they informed me that your adharcard is not updated since 2014 with gas agency that's why i have not received my subsidy and now they are saying that i...
Complaint comments  Read comments [1]Complaint category Gas Stations

HP India — offer of laptop purchase - uninstall software not received [Resolved]

 pradeepmalumel on Jan 19, 2019
Sir,
As per my purchase of hp lap top and the payment for additional warrenty, i have paid the prescribed amount. But as per the offer the unistal software worth rs.5000 is still not received. But status shows it delivered through email. As you can check it is utilised or not. Please send the software immediately. Redumtion code is : iizd411416ii...
Complaint comments  Read comments Complaint category Computer Software

Hp — hp envy notebook - 15-k203tx made unstable by hp [Resolved]

 architforever on Jan 18, 2019
Back in 2017, my motherboard got crashed and i had to get it replaced. As my laptop was under warranty, hp replaced the motherboard without charging anything.
Soon after this, i started getting a lot of blue screen errors. Unaware of the cause, i tried a couple of workarounds and finally fund that as soon as nvidia graphics driver gets installed, my system becomes unstable. Clearly, i could understand that it was a compatibility issue.
I raised this concern with hp and nobody from their side was ready to understand my point. I fought a lot and at last got fed up and decided that i...
Complaint comments  Read comments [3]Complaint category Laptops / Notebooks

HP India — replacement of laptop [Resolved]

 Faizan Nachan on Jan 17, 2019
Hello sir,

My self faizan nachan i have bought a laptop hp pavilion cs1000tx serial number 5cd83501xr. I have bought this product on 12 december 2018 i am facing problem with this laptop i have lock the case on 24 december 2018 case id [protected] this case is lock for two reson one for screen shifting and other for microsoft office activation. I have done all the trouble shoot tell by your service man. Still the problem is not resolve. As the case is lock in 14 days i want to replace (Deo) my laptop. I have visited your service centre in vashi. Your engineer named anil from thane...
Complaint comments  Read comments [1]Complaint category Institutes

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