[Resolved]  HP Pavillion Laptop (Special Edition) — Faulty product

Ok. What do I say now. Suffering since the day I bought this HP pavilion laptop “Special Edition” (HP pavilion dv2700, s/n: 2CE8081LDG, p/n: KP131PA#ACJ, Service tag: dv2762TX). And now finally it has become just a box made of plastic. As all HP pavilion special edition laptops, my laptop too has got a broken hinge, loose speaker wires, and damaged motherboard which makes the screen display in six parts.
The worst part is that the company has gotten so pathetic that the customer support people don’t even tell if I can avail the “One time service enhancement warranty.”
The worst company I have ever come across. And after the worst and so expensive service I received in the initial stages, I am fully ready to initiate a PR plan against HP. I am very much in a mood to pull the image of HP down as much as possible through whatever ways possible. I have been in Public Relation so I don’t think I need to tell you what PR tools I am aware of.
And I will make sure that I defame this company in every way possible- blogs, answers, communities, etc., so that people could stay aware of a fraud company like this which produces faulty devices.
Piyush (piyush.[protected]@gmail.com)
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Aug 14, 2020
Complaint marked as Resolved 
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Hi, I am planning to sue HP in consumer forum as despite of keeping my (HP pavilion- special edition) laptop in extremely good condition, the motherboard has got damaged. And on researching I found out that this is a common problem faced by people who have HP laptops. Almost every HP laptop consumer has been through it. Somebody guide me. How do I go ahead with this matter legally?

piyush.[protected]@gmail.com
[protected]
I am also facing the same issue... Read my blog

http://mangatgoyal.blogspot.com/2010/02/hp-making-fool-of-indian-customer.html

Do let me know your thoughts.
I am also facing the same issue... Read my blog

http://mangatgoyal.blogspot.com/2010/02/hp-making-fool-of-indian-customer.html

Do let me know your comments and suggestions
I too had brought the same laptop along with 6 other friends. Only one in these 7 laptop is working fine. All others got the problem in motherboard and have to spend around 18000 to replace motherboard. The following are some problems experienced.

1. Overheating of laptop (Even though it is a laptop I was not able to use it in my lap)
2. Fast battery drain
3. Junk displays
4. At last motherboard failure.

We too asked for AMC for our model but HP said "HP has stopped providing support for this model" What does that mean?

Check out this link (Same problem in China):
http://www.maximumpc.com/article/news/chinese_group_holds_hps_feet_fire_faulty_l...


This is gonna my last HP product in my life. We should do something like what Chinese did.
Update on this subject:
http://tinyurl.com/yzt3u2o (Reuters)

Our model comes under faulty models series. What is HP gonna do???

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