[Resolved]  HP Petrol Pump — Cheating at petrol pump

HP — Petrol Cheating

HP petrol pump people in hinjewadi immediately after the hinjewadi bridge cheated me this friday, 21/10/2011. I had asked for a full tank fill. That guy distracted me telling that he dont accept cards, do i have money for full tank, go to the atm there etc etc, by the time the other guy started filling without showing me the zero mark. I just went 5 kms and the fuel gauge started showing one block less than full tank. This normallt happens after 80 -90 kms. That guy cheated me 10ltrs of petrol. How to get my money back.

I would request HP authorities to look into this.

I have been cheated by following petrol pump today. I paid 1000 through credit card and they stopped filling up the petrol after 200 RS, then started again and stopped at 800 and said they reset the meter after filling up of 200 RS which I am sure they did not since I was just in front of the machine.

HP should cancel their dealership.

JAGTAP PATIL PETROLEUM
Sr. no. 79/1/22+23, Appasaheb Jagtap Park, Pimple Gurav, Pune

I've stopped using HP petrol pumps altogether.

To,
Respected Manager
HPCL

Sub.: Complaint against operator at HP Petroleum, near Kekan Gas Tingarenagar, Pune PIN-411014

Dear Sir,

Today I went to HP petrol pump Tingare ngar, Pune. I had asked the operator to fill Rs. 200/- petrol & accordingly the meter was adjusted but later one of the petrol pump attendee diverted my attention by asking me money meanwhile the person who was filling the petrol stopped @ 123.53 & informed me that he had filled full of Rs 200.

Later when fought for the same he filled the complete petrol without taking any money from me, which clearly means that he was @ fault.

This has become a regular practice at this particular filling centre especially with ladies they try to divert our attention & make fraud money out of it.

So pls treat this issue on priority & if possible pls cancell their liscence.

if not the day is not far enough where the local people to burn the filling station.

i had filled diseal at hp petrol pump at worli before city bakkery .when asked for bill they gave me but did not have a duplicate copy. when asked why u have ony opy for me and not for ur records they replied how many dulicate copy they an mentain . the staff person named suraj didnt allow us to talk to the manager or boss also .

HP Petrol pump



Subject :- Cheating at petrol pump

To:-
Respected Manager
HPCL

From:-
Rajendra Purohit
Jodhpur 342008
Tel.No:-[protected]

Sub:-Complaint against operator at Marwar Automobile Petroleum, Opposite Nasrani Cinema Hall, 2nd Chopasani Road, Near IDBI Bank, Jodhpur 342002

Sir, I the undersigned Rajendra Purohit was a regular customer of HP Petrol Pumps. This complaint is regarding filling less quantity of petrol regularly by pump operators at Marwar Petroleum ( Prop. Aayub Khan Mobile No [protected]) in Jodhpur. This latest incident happened on the 7th of February, 2013. I had asked the operator to fill Rs. 100/- of petrol. The operator stopped at Rs. 100/- and demanded payment, on pointing out that the requested amount of petrol was not filled, and again set meter at Rs.100 . he said it was complete. Then he went ahead and promptly reset the meter. Again I pointed it out. At this point the operator demanded me to prove it. I started the vehicle and showed him the indicator. At this point one of his colleges joined him in argument. After much alteration and waste of time, they simply asked me to complain to whoever I liked and they would take care of it. I overheard them bragging that it happens in this particular pump and complaints are ‘taken care of’.

This is the third time such an incident has happened with me personally at this pump. On further enquiry with my co-workers and friends in that vicinity, I found that this was a common practice at this pump and complaints are of no avail. As this is the only pump servicing a large area, citizens have no choice but to go to this pump.

Such kind of service and fraudulent behavior in pumps baring your company name only serves the purpose of tarnishing the company name and alienate customers from visiting HP pumps when given a choice. I personally have heeded to advices of my friends and stopped visiting HP pumps in other parts of the city where there is a choice.

Please treat this as an official complaint and take action as appropriate.

Waiting for your reply and action.

Thanking You,
Rajendra Purohit
[protected]

To,
Respected Manager
HPCL


Sub:-Complaint against operator at Dnyaneshwar Katke petrol pump, Katraj - saswad rd, next to babdeo ghat, tal -Purandar, Dist. - Pune

Sir, I was regular customer of HP Petrol Pumps. This complaint is regarding filling less quantity of petrol on my bike on dt. 23.04.2013, around 11 am. ( from HDFC Credit Card)
This latest incident happened on the 23rd April 2013. i request to sales person fill petrol of rs. 400/- but he stop at Rs. 100/- only i was saying again 400/- then he filled Rs. 300/-. he said first 100+next 300 = 400/- but actual petrol filled of rs.300 only, i was reply but he said i was filled total 400 rs. petrol. at that time no authorized person available there. then i was going next five days & meet to the owner but he was not accepted & say to go. i was requested to check transaction history that day & time i have paid amount by credit card, but he said system not available to check such transaction i was newly start & saying u take care of next time. is it possible or not to check transaction history at the petrol pump.

please take some action, 100 rs. is not a jok or 2-3 rs. . 100 rs. is a big amount for me.

Such kind of service and fraudulent behavior in pumps baring your company name only serves the purpose of tarnishing the company name and alienate customers from visiting HP pumps when given a choice. I personally have heeded to advice of my friends and stopped visiting HP pumps in other parts of the city where there is a choice.

Please treat this as an official complaint and take action as appropriate.

Waiting for your reply and action.

Regards

Divesh Jadhav
Pune
[protected]@yahoo.co.in
[protected]

http://retailcms.hpcl.co.in/retailcms/registeruserissue.aspx


Raise your complaints here ... Our problems will get rectified soon... Even I faced the same experiences as you all faced

Shinde Petroleum (HP) in Bavdhan is Fraud, really avoid at all costs.

Regualar Complaints;-

1) Filling insufficient petrol (1st time).
2) Allowing a "Gau-ka-aadmi" to cut the Queue ahead of normal customers
because apparently they cause trouble if they are not instantly provided
with service.
3) Always you will find the fuel pipe of Machine on meter that you cant see the meter .
4) Meter will Start from any reading expect zero, while you are busy with giving cash or card.
5) Late Service.
6) Union ..like workers are tottaly "Gali ka gunda ".
IF that is actually true, I would like to know what kind of shoddy, meek
and unsupervised joint are you running here ? Ever heard of the police ?

So always avoid ..Thank You

I want to report a case of cheating at HP petrol pump located in Hinjewadi. On Friday I asked the guy to fuel in for Rs.1000. Another person & asked me for my credit card, while i was signing the receipt, the other person tried to change the meter to Rs.1000. I caught him red handed aking him what he was doing. He said that lights are gone to meter stopped, which was a big lie because the car behind me was still being fueled in. As I caught him, he fuel in the remaining Rs.250. I told him that I knew what he was doing & I going to register a complaint against the pump, so he quickly agreed & apologized. This is really bad, when we are paying the full amount, we should get correct amount of fuel. I dont understand why is their so much need to cheat. This is really horrible & I am going to complain ahead as well, as this was not the 1st time this happened.

Sir,

Today we went to fill petrol in my bike to HP Petrol bunk near Gachibowli flyover, Gachibowli, Hyderabad. I asked him to fill petrol of 200 rs. he filled only 199.03 rs. When i was paying 200 rs why he filled only 199 for me. will he return my amount of 1 rs back to me?
This happens every time when we go for petrol bunk.


When i asked him about this he is replying in rude manner. If from every customer you are taking .75 paisa then daily you are earning more than 50000 freely from customers.

What is this? Is this controlled?

Thanks,

Priya Darsh

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Sir,


Today we went to fill the pertol to HP near Gachibowli flyover, Gachibowli hyderabad. When i asked himt o fill for 200Rs. he filled for only 199.30 . I asked him why this is so. he replied in rude way.

I f from every customer you are taking 50 paise
then in 1 day you are earning more than 50000 freely.
This is the new cheating. Happens every time when ever we go to HP pertol bunk.

An action must be taken against this. If i give 50 paise lesser then will you accept it?

To:-
Respected Manager
HPCL

Sub:-Complaint against operator at HP Petroleum, shinde nagar, Bavdhan,

Sir,
I asked operator to fill for rs 300, he started with 0 and stopped at 102 and asked me how much I want to fill .. I told 300 . He continued up to 200 Rs and said I filled for 100 first and now 200 .. so total is 300 Rs . I showed him tank indicator is not upto mark as I always fill for same amount I am aware where my tank indicator should be .. But he did not listen tome and started argument . Later his colleague joined him and said you will get less petrol as prices are high .. This is such a stupidity .. Some action need to be taken against this petrol pump .

Thanks,
Aarya

we faced similar issues, filling less quantity of Diesel at H.P Petroleum Bassi Jaipur.