Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Hello,

I've recently taken gas connection from below mentioned HP Gas provider

Shubham Gas Agency, Chinchwad
P 113 D 1 Block, MIDC, Chinchwad East, Pune - 411019
Phone : +[protected]

But the agency is not providing me subsidized cylinder since my very first booking. They are demanding AADHAR card for the same. I've alreadyb applied for the AADHAR 5 months back and I also have the enrollment receipt and E-AADHAR card, but the agency is demanding the original AADHAR card only. Till that time I'll have to purchase the gas using non-subsidized rates.

This is totally incorrect, why should I buy the gas when I've AADHAR enrolment & E-AADHAR letter which carries my UID. The agency should consider my AADHAR and if required they can cross-check the details of my AADHAR that I've provided.

Hoping for a positive reply.

Thanks & Regards,

Anand Uchagawkar

We are a corporate PSU client of SBI suagauli. We had given a fund transfer advice for cane payment to farmer having account in SBI bank from our bank account in SBI sugauli barnch account no [protected]. From last 5 days branch manger Mr rajesh([protected]) is not doing it. Due to which daily farmser are doing agitation in our mill for payment.We had compalint to his senior name Mr prabhat ravi([protected]) but he is also not listening to it. First two days branch mangaer sent us to mothiari but mothiari rejected to do the same. Then barnch manger left chq and rtgs advice in mothiari,and next day he is saying that he dose not have it so he will not do the rtgs. When we told him tht we had submitted it to your bank then he demand a vehicle and a person from us to bring the cheque and advice from motihari. But still he has nmot done it. He is harrasing the customer. He does not take phone call and he is also not giving the number of lokpal and his vigilance dept.We need interset at the rate 24% from bank on this amount for 5 days.

Dear sir/mam,

I am shakti kiran sharma a resident of vasind and using hp gas since 16/12/2000 taluka-shahapur, district-thane.
My consumer no is-610508, dealer code-957770, registration no-3169601.
I used to get gas at home but recently a new gas agency anjali gas has been allotted to deliver gas in vasind, Now they say that they have no
record of me in their book and are not providing me gas from last six months and making us travel to various office for no use.
keeping data and record is there responsibility and i also have my old gas card then also they are not providing me gas.
It is very difficult for me to deal with them.

Kindly look into this matter and take the necessary action as soon as possible and i have also thought of taking legal action against them.
Because for six months they have wasted my time and money and still no result.
Thank you

Sir,
I had applied for 2nd additional connection on 7th July,2012 and a reply message came to my email ID on 8th July 2012 as "DBC Connection Registration has been successfully done for you.Your Registration Reference No. is:-[protected]", but still there is No 2nd Cylinder has been delivered to me.

Thank You.

Name : P Y GHADIGAONKAR Mobile : [protected]
Email : [protected]@gmail.com Landline :
Address : 5 SHYAM SUNDAR NAGAR ACHOLE,NALASOPARA(E),DIST. THANE
State : MAHARASHTRA
Distributor : CHIRAG GAS SER[protected] Consumer No. : 603979

I am facing very big problem from my HP GAS Distributor.Every time they delay to replace full cylinder. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.I book the gas last 5-Jan2013,and still date our gas cylinder not deliverd. I have followed up with more than 5 times and they say you can complain wherever you required. They are least bother about customer and they are doing intentionally delay to black market those gases. Please the HP gas agency name with my consumer number.

SLV Enterprises, Gottigere,
No.1, Near Bbmp Office & Below Deepika Restaurant, Bannerghatta, Bangalore - 560083.

Call: +[protected]

My HP Gas consumer no: 612572

My e-mail ID: [protected]@gmail.com

MISSING OF HP GAS CONSUMER NUMBER
I have lost all my HP GAS connection documents as well as the consumer number. The connection is in the Name of gouav gour ,Address-229 ambedker nager t t nager bhopal. Please provide me the details of the connection & consumer number as well. Contact no.[protected]...
email;:ram.[protected]@gmail.com

Hi sir/madam,

i have a Gas connection with HP, consumer NO: 621603. Currently this is not active(i am not able to book the gas). When i check with the agency they told me that it is in suspended due to no transaction for about 180 days. Because i was out of nagpurfor more than 5 months, what i have to do.

My name is Rohit kumar, C.A.=611166, Distributor is SAWHNEY GAS AGENCY[protected].

I had not booked my refill cylinder which actually an subsidized unit, last month in 2012.
Today i tried to book my subsidized refell via HPCL portal, but it shows me that...My refill got booked last month of 2012.
And delivered too. Data is : Booked on -7.12.2012, Delivered:- 20.12.2012
Shocking Experience it is for me completely.
Even i had not booked my refill cylinder yet from November 16, 2012.
Please, send my complaints to higher authority's to resolve this issue.

My father Mr. Narendra singh parihar, is a consumer of hp gas cylinder, his consumer number is 611205 . We have'nt get the cylinder since 14 months and the gas card is blocked. Since then my mother is preparing food in chulha.
On date 28.12.2011 my father went to superior sales service office for transferring his police inspector's card to the police welfare gas agency, the distributer of superior sales service smt.sharda jain asked my father to pay 2000/- illegaly for transfer for which my father opposed. And due to her approach upto my police officers , my father was suspended for 3-4 months. Which was unfair decision with my father.
Later when my father went to receive a cylinder of his own card number then her workes replies to my father that madam has ordered us not to give even a single cylinder on this card number. And since then upto now we have not got cylinder of our own even that gas card is not restart, and we are facing many difficulties in cooking food.
Kindly take proper action against the distributer and give us fair decision...

from 1year onwards iam trying to new connection but when ever iam going to hp office {PRAVEENA GAS AGENCIES} THEY SIMPLY SAYS COME NEXT WEEK,,,, Please request to praveena agency management provide me a new connection.. its not a lie more than one year onwards iam asking to new connection,,, BUT THER WAS ONLY REQMENTS ARE ACCEPTING...[protected]. [protected]

My consumer No.is 685306 with the Allied Agencies (Distributor) of HP Gas Agency. (Address - 3C-64 BP N.I.T. Faridabad. I booked gas for home delivery on[protected] but the cylinder has not arrived yet. None of their customer service numbers is working, which is completely illegal besides being unethical. Subsequently I registered a complaint with HP o their web site vide reference no. 12107617. Till date (i.e 25/12/2012), it is pending. I also visited the agency's office a week back. They promised to deliver it next day, which was a big lie.

The agency is openly involved in BLACK MARKETING, as anybody can visit them and get a cylinder at around Rs. 1,100/- ( the prevailing black market rate here in Faridabad).

Kindly take this issue with the concerned authorities. I would be grateful.

Kind regards,

Manu Ji Pandita
Consumer No. 685306
House No. 396/21 A
Faridabad
Mobile: [protected]

Sir/Madam,
i want to say that I am a consumer of your bhawana hp gas agency and i am suffering from these follow problems :-
1. there is no home delivery from two months
2. In my phone inbox there is a msg of delivery but in my home there is no delivery from two months
3. When i went to BHAWANA HP GAS AGENCY BAWANA there is launch time 1:00-2:00, but at 2:45 there is no one in the agency and it is not locked
4: there is too much black marketing
5: In the notice board there no complaint number or email-id through which we can complaint

At last I want also suggested you if you don't stop this early so you will lose your lots of customer because in this area INDEAN GAS has good supply.
thanking you
yours customer
consumer no-614238

I am a consumer of Hp gas service.My consumer no. is 700550.I have booked my cylinder on 1st December 2012 and booking no. is 205249.After calling agency so many times they are not delivering refill.instead they asked us to come to gas agency and take receiving slip(slip that we receive after receiving cylinder.after that we would receive our cylinder.To collect this we would have to stand in a queue in the morning at 4:00 am, after this we would receive our slip at about 7:00 am.that means we would have to stand for 3 hours in this winter.Not only this, after collecting slip we would have to receive our refill and transport it at our means to our home.If they are not delivering our refill at our doorstep, then why are they charging extra rupees for delivering the refill?plus they are charging Rs 5 extra now, even for receiving the refill from the agency.Is this not corruption?this is not only our problem but of all the people in our area.All agencies deliver cylinder at home except bawana gas agency.I can't bear this.please take necessary action against those crooks.I request you to help us to get our refill on time.

sir,
we are having a connection of hp gas with name kv sai ram in Hyderabad. He is our neighbour and he is shifted to vijayawada since then we are using that connection because we dont have hp gas connection at that time. No we want to transfer that name to my name.
Hp staff is saying that we have to apply for new connection and the cylinder costs 900 rupees. So we people are not in a position to bear that much money per cylinder. Please take action on this issue as soon as possible . We the middle class people cant afford that much money for a cylinder .

I have been a consumer of HP (Home LPG Cylinder) service since past 20 years, but from last year the service has been degrading drastically.
the employee has hardly provided with the cylinder delivery at home and whenever I go to the branch they misbehave. last time they took extra money and didnit even give the receipt of the product.

Dear Sir,


Mai Amit kumar

mera gas connection HP Gas Agency par hai mai ne 1 month pahele gas ko home delivery karvaya tha mera consumer no.603293 hai jo ki abhi tak nahi gaya hai.

hum log office par compliant karte hai to bolte hai gas piche se hi nahi aa rahi hai.

hum logo ke sabsidi wale cylander ka time khatam hota ja raha hai.
kuch to goverment or kuch ye gas agency wale.paration kar rahe hai
kabhi kabhi to maan karta hai ki family sahit maar jaye.

please aap logo se request hai

jaldi se jaldi is par action le
aap ki bhaut bhaut kirpa hogi

Amit kumar

[protected]

Dear Sir,
I Mr. Vivek Pandit wants to Transfer my Uncle (Anton Shankar Pandit) Gas Cylinder Account on my Name, and so request you to kindly provide me the information how can i do it. As we were as a Joint family and now he is migrated to Australia and is willing to transfer his account on my name. Kindly advice.

Thanking you
Regards
Vivek

SIR
I RECEIVED ONLY 1 GAS REFILLING BEFORE 14 SEPT 2012 WHILE AS WHEN I CHECKED MY ACCOUNT IT SHOWS 2 REFILLINGS &
I RECEIVED ONLY 2 GAS REFILLING SINCE 14 SEPT 2012 WHILE AS MY ACCOUNT SHOWS 3 REFILLINGS.
I MADE THE FOLLOWING COMPLAINT AND REMINDERS TO THE HPCL BUT EVEN AFTER THE EXHAUSTING OF ONE MONTH NOTHING HAS BEEN DONE IN THIS REGARD.DUE TO THE SCARCITY OF GAS I COMPELLED TO BRING A GAS REFILLING ON BLACK FOR RS 1300.
NOBODY IS DOING ANYTHING TO SORT OUT THIS ISSUE.


" Welcome to HPGas Consumer Zone
HPGas LPG Home
HPGas Transparency Portal
Search Complaint

Complainant
Name : FIRDOUS IQBAL Mobile : [protected]
Email : [protected]@hotmail.com Landline :[protected]
Address : BEMINA
State : JAMMU AND KASHMIR
Distributor : SONA TRADEWAYS[protected] Consumer No. : 603281

Complaint Information
Reference No. : 12092977 Status : Pending
Registration Date :[protected]:39 Priority : High
Closed Date : - Reported By : Consumer
Distributor : SONA TRADEWAYS[protected]
Subject : Refill booked on IVRS not received
Description : I MADE REQUEST FOR ONLINE REFILLING BUT I DID NOT RECEIVE THE SAME WHILE AS ON CHECKING MY ACCOUNT ONLINE I FOUND THE FOLLOWING DETAILS.
ORDER REF. NO. [protected]
BOOKING NO. 397938
BOOKING DATE. 16/10/2012 13:34:00
CASH MEMO. 197303
DELIVERY DATE. 17/10/2012
Delivered Yes
MAY I KNOW WHAT IS GOING ?

Action History
HAROON HAMID KAR[protected]/11/2012 08:29 PM
dealer response awaited "

Dealer is asking for 8300 rs for new 2 cylinder connection with gas ,pipe and regulator.Please tell me how much it will cost? Don't he asking for exact amount or more money?

Dear sir,
I live in chhotagovindpur jamshedur,
Our HP gas delar is Gupta gas agency

he is not supply home gas in home delivery since 1985.


but he takes the value of home delivery,

also he create the new shop in chhota govindpur, he takes Rs 50 extra for evry cylinder also he doesnot supply in home delivery.