[Resolved]  HRTC — Complaint against delhi - baijnath

Respected sir,

My mother was traveling on 2nd november in your delhi to baijnath bus (Night bus). She took her ticket from chandigarh as she was not able to took from delhi because of her delay and she caught the same bus from chandigarh. On that same bus she lost her bag and when she tried to stop the bus on that moment the conductor of that bus mr subash didn't took that matter so serious and both the conductor and bus driver didn't stop the bus on that moment she asked them for the help but they didnt stopped the bus. Some valuable things were their in the bag (Money, jewellery, kisan vikas patra and cloths etc).

After that i tried to find it but it was vain. Therefore you are requested to take strict action against mischief of that conductor,
And suggest whole the conductor of hrtc to co-oprate with all the passanger in the future and suggest them not to stop the bus at midnight in case pick up or drop any passenger than your lights should be switched on so that they can look after their luggage.

Because mr subash dropped a passenger during that mid night from the last window of the bus and on that moment my mother realized that her bag was not their and she suggested the conductor to stop the bus but he didn't stop the bus and said they cant stop the bus.

The ticket numbers of that bus :-
Hh[protected] to 087199)
Bd[protected]
Fv[protected]

Journey was from chandigarh to baldwara.

Bus depot :-baijnath
Departure time from delhi: 6:55pm

Bus passanger :-pushpa gautam

Sex:- female

Waiting for your positive response

Thank you

Sumeet sharma

[protected] / [protected] / [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear sir,,

This is to inform you that i m just looking your hrtc bus services from delhi to deothsidh it may shahtalai but there is no any hrtc bus's from delhi to deothsidh, and i would like to trevelling with the help of hrtc so please advice me how to get your best service's

Sandeep kumar
Manager (Hr)
Icici bank delhi
why complaint not goes in and Phone no for regionnal manager of Bainnath depot is wrong
It has been in practaics that hrtc from baijnath operating buses to delhi and chandigarh rout are not give correct and right servises to passager thoes who are travelling, this is usaly paractics that buses are dirty and dirty seats, window not close properly, buses have not one to look bagage and lugage on orin the bus, buse wiper not working, in case of falt tyre they have no extra tyre to replace and give trouble to passanger condouctor have no complain book if ask,
Most of buses are driven from nagal to delhi by condouctor or some driver friends which is life risk by driver to passangers,
Buses stop at amb area for break and food, buse left by driver of hrtc and buses are parked by ' dhaba' worker thoes who no linces bad food and driks to serve
Same routne from hrtc driver stoping between ambala and karnal bad place for food and drinks.
Busses driven very fast reache home earlier or destination.
Non of manager look on that,
Plaease look on
Passanger in trouble
Buses in bad condatation roof leaking whie raining,
Same prartic with dharmashal depot as well, palampur depot as well

Thanks
Janta ki awaj
Dear Sir/Madam,

Greetings!!!


Last friday i take bus(Baijnath Depot) from gurgaon to karnal first staff is not ready to take me till karnal when i request more than 20 times than he take me and my mother( senior Citizen 63 Years old suffring from gangrin). our journy starts @ 18.00 hrs than we stuck around 3 hours in jam (delhi). than we move ahead they took his son and his friend and engage with gossips. when karnal come( around 12.20 am) i request please drop us ITI chowk Conductor replyed me " Mai kuch ni kar sakta driver say baat karo, than i speak and request to driver bhaiya my mother is old and winter season is going on please drop us ITI chowk down to flyover because distance between exit and iti chowk is around 1.25 kms. two drop us on the cut @ 12.30am premature around 6 degree . Me and my mother is not well suffer from cold and chest infection. driver replyed me " nai hum niche say nai ja saktay hum late ho jaingay" illitrate people when u stck in jam than u didnt late when you blow your BIDI in the bus than no risk to passengers!!!

only one question to HRTC this bus service for public???
or
himachal residents???

i am waiting for response.

thanks and regards
Madhav Mehta
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Himachal Road Transport Corporation [HRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    1018
    Pending
    0
    Resolved
    57
    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
    +91 17 7265 8032
    +91 17 7280 4016
    Himachal Road Transport Corporation [HRTC] Address
    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
    View all Himachal Road Transport Corporation [HRTC] contact information