[Resolved] HRTC Hamirpur Night Service — Manhandling & Misbehaviour
The complaint is for dated 31/10/2009 regarding the manhandelling & misbehaviour by the conductor of HRTC-Hamirpur Ludhiana to Sujanpur via Nadaun(Night Service).
Firstly the booking conductor booked all the said bus when a bus schedule to depart for Dharmsala at counter by 9:50pm. Actual time for the same bus is 10:30pm.
The tyre of bus punctured after crossing Jalandhar byepass at Ludhiana. The tyre was again punctured after crossing Hoshiarpur. The driver drive the bus upto Nehrian stop.
Now I, Arun Dogra, resident of Kaloha distt. Kangra asked the conductor to sign the ticket so that I can tried for other buses. Meanwhile one more person named RAKESH KUMAR also asked for the same. The conductor replied "Chalo acha hua kuch to weight kam hoga bus se, acha hai ye 5:00am tak yahi fase rahe". I was very surprised with his reply & go to conductor who taked tea at that time that, why he replied this to me & Rakesh Kumar. Meanwhile the situation was going to burst & suddenly Conductor SUSHIL KUMAR slab Rakesh Kumar hardly & told him that "TUJHE TO AAG KI BHATTI ME JALLA DUNGA" He continously showed his DADAGIRI in that DHABA & his brother who was also in the bus start hitting hard to RAKESH KUMAR. The conductor hit rod on the head of Rakesh kumar which reults heavy bleeding.
Now I called Police station Amb & they told me that Rakesh Kumar has to come Amb firstly as they will give him FIRST AID as well as got Medical Certificate from Medical Officer, then they can proceed. But it was 3:00am & there was no bus & no vehicle there & Rakesh Kumar decide to continue the journey.
During this one person come to me & ask that why are you not calling any HRTC authority, but we were helpless that we have no contact No with us. The gentleman help us & provide one cell No.[protected]. I called the authority & update him about the behaviour of his staff, The authority asked us to give phone to Conductor & talk to him as well as Driver. After this conversation the conductor of bus again show us DADAGIRI & ask Rakesh Kumar that come to Sujanpur I will break your joints.
NOW I would like to ask dear AUTHORITIES as well as TRANSPORT MINISTER that such kind of services they provided to the public. As when I remember the same night I cant sleep for many hours.
I request you to take a strict action against the said conductor which perhaps may inculate a sense of responsibility to his job in him in the future.
Hope this matter will be treated urgently and suitable action will taken against the guilty bus conductor.
VPO Kaloha Distt.Kangra
Complaint marked as Resolved Aug 14, 2020