[Resolved]  HSBC Bank — harrasement by the bank

I, dr. kanchan kapur, have used a credit card of HSBC bank for which a bill was raised by them for INR 6900.04 in 2007. I paid them the bill and fully settled the amount due to them. To my surprise, bank kept on sending me the bills without taking note of the above said payment by showing it due and as on date the total amount is INR 27000/- as per their bills.To my surprise, I started get threatning calls and sms from the collection agency, which I became used to after spending few sleepless nights. The final shock was yet to arrive in the form of filing a bad report in the CIBIL for my non payment which I took seriously as I was being refused some loan for my personal use. Despite my repeated mails and direct discussions with the bank, I am still receiving the mails and sms, which accordingly deprive me of my basic rights to live as a law abiding citizen of india who is fighting at own being widow and four children to support with limited resources. I would request the competent authority or the concerned bank to wake up and act accordingly instead of giving me sugar coated corporate answers as I am unable to cope with the mounting pressure.
Dr. Kanchan Kapur
Re: HSBC Credit Card Ref:[protected]KMM4772163I123L0KM
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information