[Resolved] Hongkong & Shanghai Banking Corporation [Hsbc] — fraudulent transactions on hsbc credit card - merchant paytm
26th November 2018
FOUR Unauthorized Transactions were made on my HSBC Bank.
1) I did not receive an OTP for any of the transactions.
2) I notified the BANK before the payment was claimed but the bank did not stop the payment to the Merchant even after the complaint and blocking my card.
3) Bank has charged me for the transactions
4) HSBC closed the complaint without investigating how my information got leaked
5) HSBC refuses to protect its customers from Cyber Crime and Bank frauds.
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Jan 20, 2019Complaint marked as Resolved
Jan 21, 2019
Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001