Show menu
Ask a Question FAQ Sign in

[Resolved]  Hongkong & Shanghai Banking Corporation [Hsbc] — fraudulent transactions on hsbc credit card - merchant paytm

26th November 2018
FOUR Unauthorized Transactions were made on my HSBC Bank.

1) I did not receive an OTP for any of the transactions.
2) I notified the BANK before the payment was claimed but the bank did not stop the payment to the Merchant even after the complaint and blocking my card.
3) Bank has charged me for the transactions
4) HSBC closed the complaint without investigating how my information got leaked
5) HSBC refuses to protect its customers from Cyber Crime and Bank frauds.
Complaint marked as Resolved 2019-01-20 22:58:57

Complaint Status


[Jan 21, 2019] Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    1%
    Complaints
    874
    Pending
    0
    Resolved
    6
    phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    location
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    Hongkong & Shanghai Banking Corporation [Hsbc] - fraudulent transactions on hsbc credit card - merchant paytm