[Resolved]  HSBC Bank — Credit Card Settlement.

Dear Sir / Madam,

I was holding a credit card from HSBC Bank, which i have settled in the year 2007. Still i am receiving statements and messages against my credit card which i have settled long back.

I am continously following with the concern department from HSBC Bank to clear the dues against my name and resolve this issues.

After so many follow, i am not receiving any confirmation from the bank. I have also requested them to let me know if anything pending from my end.

Request you to help me in resolving this issue as soon as possible.

Please go through the chain mail below and attached scanned copy of settlement letter & settlement payment receipts.

Expecting an expedite and positive reply from your end.

Do revert if any further clarification needed.

Thanks & Regards
Amit Sen
Desk Phone:[protected]
Mobile: [protected]
Email: [protected]@yahoo.co.in
http://endlessindia.blogspot.com/

From: Amit Sen [[protected]@yahoo.co.in]

Sent: 13 August 2009 00:48

To: '[protected]@hsbc.co.in'

Cc: 'Amit Sen'

Subject: RE: CC NO - [protected] - MARKED IMPORTANT

Attachments: HSBC Credit Card Settlement Letter..jpg; HSBC Payment Receipt.jpg



Importance: High



Dear Victor,



As requested, please find attached the scanned copy of my credit card settlement letter and Payment receipt.



Request you to help me in resolving the below issue and send me the zero dues statement as soon as possible.



Please feel free to call me if needed any further information.



Thanks & Regards

Amit Sen

Desk Phone:[protected]

Mobile: [protected]

Email: [protected]@yahoo.co.in



From: Amit Sen [mailto:[protected]@gmail.com]
Sent: 30 July 2009 15:24
To: [protected]@hsbc.co.in
Cc: [protected]@yahoo.co.in
Subject: Fwd: CC NO - [protected] - MARKED IMPORTANT



Dear Victor,



FYI.



As discussed with Chetna from your respective department asked me to forward the below mail to you.



Request you to go through the below mail and help me in resolving the below issue.



Thanks in advance.



Do revert if needed any further clarification.



Regards

Amit Sen

Mobile: [protected]

[protected] Forwarded message[protected]
From: amit.[protected]@wipro.com <amit.[protected]@wipro.com>
Date: Feb 16, 2009 2:30 PM
Subject: RE: CC NO - [protected] - MARKED IMPORTANT
To: [protected]@hsbc.co.in, [protected]@hsbc.co.in
Cc: [protected]@yahoo.co.in



Hi Nilesh,



This is not expectable.



I have never expected this kind of response from an International Bank like HSBC.



I am continuously getting Credit Card Statement with outstanding balance on my name; hence I have done a settlement of my card a year back.



Please go through the mail chain below and request you to close my account at your end and confirm ASAP.



Note: If this issue not resolved, I will be forced to lodge a complaint in consumer forum. https://www.consumercomplaints.in



Regards,

Amit Sen


[protected][protected][protected][protected]

From: Amit Sen (WT01 - FS - TECHNOLOGY PRACTICES GROUP)
Sent: Friday, December 26, 2008 11:08 AM
To: '[protected]@hsbc.co.in'
Cc: '[protected]@hsbc.co.in'; '[protected]@yahoo.co.in'
Subject: RE: CC NO - [protected]
Importance: High



Dear Sir / Madam,



I am still getting the credit card statement with outstanding balance on my name.



I have already done the settlement of my credit card dues at INR 10,000 into 2 installments on 6th Nov 2007, please find below the settlement reference number and mail from your department confirming the same.



REF: FFS/PVAN/NWO/0205



Request you to update your system and confirm the same. Please ensure that my credit card account should be closed properly and I should not receive any further credit card statement on my name in near future.



Do revert if any further clarification required.



P Save a tree - only print this e-mail if absolutely necessary.

Thanks and Best Regards,

Amit Sen


[protected][protected][protected][protected]

From: [protected]@hsbc.co.in [mailto:[protected]@hsbc.co.in]
Sent: Thursday, January 03, 2008 5:19 PM
To: Amit Sen (WT01 - FINANCE BANKING & SERVICES)
Subject: CC NO - [protected]





Mr Sen,

This is in regards to your CC No- [protected] , we have receieved your payment of Rs 5000/- on your credit card a/c. Soon you will be receiving a zero dues statement on your address . Currently there are no dues on your a/c .

Thanks for your payment.


Regards,

Nilesh Parkhe
AM - Debt Management
Consumer Credit Risk




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The Hongkong and Shanghai Banking Corporation Limited,
India Area Management Office,
52-60 Mahatma Gandhi Road, Fort, Mumbai-400001, India

Incorporated in the Hong Kong SAR with limited liability
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