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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

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1800 103 4722
9
3
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+91 22 6680 0001
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1
+91 22 6666 8890
2
0
+91 22 2268 5555
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1

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+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 33

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A
Abhijeet Rawal Taneja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non transfer of PF

Dear sir,

I was on the payroll of Dell International Hitec City Madhavpur, Hyderabad from 08th March 04 to 07th May 06. I contributed towards my EPF as per the rule. My EPF no with Dell International was KN/24960/9534. Thereafter I joined HSBC Banjara Hills, Hyderabad on 08th May 06. My EPF no with HSBC Hyderabad is AP/37897/17941. I had requested for transfer of my EPF from Dell to HSBC in May 06. I have not yet received...
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S
SOTI GOPE
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card bill

Dear sir,
I Sonti Gope holding a cr card of HSBC Bank(No-[protected]).In the month of august 09.i got a SMS from bank informing me that my total outstanding is rs 1100 appx.I gave a call to customer care for the details.Bank comformed me that its the yearly renewal charges.I told them that this is a free card to me for last 4 yrs.I have never paid any yearly renewal charges but the customer care executive other side was not in...
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R
Richard Winfred Heri
from Mumbai, Maharashtra
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Harasment post closure.

Dear Sirs,

I used to operate an HSBC credit card bearing number [protected] till the month of Nov 07.
In Nov of 2007,against a total outstanding of Rs 105000/-(one lakh and five thousand only) on my card I had called an HSBC officer to ask him close my card as I was in the process of a transfer from Kolkotta to chennai.For this I had asked if I close the entire amount,what will be the discount on...
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I
Ishwar Bhat
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late payment charges

Sir,

Ref: my credit card no. [protected]

Your statement period for month of sep 2009 to oct 2009 shows balance outstanding of Rs. 0.23 only.
After getting the statement I was surprised to know that you have charged an amount of Rs.400 plus service tax as late payment charge. The balance outstanding was 23 paisa only and while paying the amount, I have rounded off the payment amount ignoring 23...
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V
Vinod kr. bhatia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

settlement related complaint

My hsbc credit card no is [protected] nd my name is Vinod Bhatia.I settled my credit card a/c.in 42838.36 on 6 installments of RS 7140 2 b paid till 20th dec 09 by a Sr.officer Mr.s.k.Chaudhary with no.[protected] who sits in ur lajpat ngr.branch,new delhi.An Executive named Shamsher ali with no [protected] who also sits in the same branch A-137,Lajpat Nagar,New Delhi took 1st cheque on 25june with cheque no 001437 of 5000 2 initiate this...
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S
Sandip Roy Chowdhury
from Kolkata, West Bengal
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ASKING FOR MONEY AFTER FULL PAYMENT MADE

I Sandip Roy Chowdhury holder of HSBC Card no. [protected] received statement dated(14.07.09 to 13.08.09) with amounting Rs 17678.20 with due date 4 th. Sept.09.
I paid:
Rs 1000 on 01.09.09 & Rs 16678 on 12.09.09 to clear off the dues and asked the bank to cancel my card.
As requested i did not received any statement till date..
But today I have received a SMS stating that an amount of Rs 1309 is still...
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A
AJAY P KUDALKAR
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recovery agent of this bank harassing every day.

I had a HSBC credit card which expired on Nov -06. Whatever dues pending till card expiry where paid by me well within time. HSBC irenewed the card even though i was not interested and charged a annual fees. Since i did not want this card I never used this card. But HSBC sarted charging a let fees and interest charges on the annual charge. I never made any purchases on this card. But HSBC continued to charge interest and late charges on annual...
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R
Rupak Jyoti Nath
from New Delhi, Delhi
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excess amount of bill

Dear sir/medam
This is rupak jyoti nath holding hsbc credit card no [protected](classic). I want to inform you that in my Oct'09 bill statement there is some excess amount which is beyond my calculation. After lots of attempt, today i have talk to the phone banking exceutive about that but it has not been cleared by that lady even she confused me. So my request is that plz help me out of that because my due date is on...
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B
Biswajit Basu
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

settlement letter not received

As per telephonic discussion, I have submit the due amount.But the final settlement letter not received till date. Although I had not received any bill/call. Please confirm the closure of my account.

Biswajit Basu
J - 3, Priya Apartments
D-block, Vikas Puri
New Delhi - 110018
Card no - [protected]...
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A
ADITI AJAYKUMAR JAGDALE
from Mumbai, Maharashtra
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AMT TRF AS BALANCE TRF ON 12 MONTHS EMI ADDED IN CARD ACCOUNT

I AM HOLDING CREDIT CARD NO. [protected].

LAST DEC'08 I HAVE MADE BALANCE TRF OF MY ICICI CARD TO ABOVE HSBC CARD ON 12 MONTHS EMI BASIS. THEY HAVE SPLITTED THE AMOUNT IN 30000 AND 8000 APPROX. WHILE DOING BALANCE TRF THEY TOLD ME SOME INTEREST WILL BE CHARGED BY THEM ON THE AMOUNT AND TOLD ME THE EMI AROUND Rs.3000/-

BUT THE HSBC CARD ADDED Rs.30000/- IN MY PURCHASE ACCOUNT AND NOW THEY ARE CHARGING...
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A
Amit Sen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Settlement.

Dear Sir / Madam,

I was holding a credit card from HSBC Bank, which i have settled in the year 2007. Still i am receiving statements and messages against my credit card which i have settled long back.

I am continously following with the concern department from HSBC Bank to clear the dues against my name and resolve this issues.

After so many follow, i am not receiving any confirmation from the...
+2 photos
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H
himanshugangarde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Name in CIBIL Defaulter List inspite of having paid all outstanding

I recently applied for a car loan from State bank and the bank rejected my application.
After repeated request the reason given to me was that the CIBIL report indicated that there was an outstanding amount of Rs.16,332 approx on HSBC credit card vide no [protected] (Oct 2004 - Oct 2006) which was written off in July 2009 as per CIBIL report.
HSBC was not sending any statement (hard copy or e-statement) inspite of...
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M
Madhu A V
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recovery letter without any default

I am having a PLOC account with your HSBC bank, this account have been started 2 to 3 years back and till date in my account there is NO default happened.

I had received a letter from your end 2 to 3 months back stating that "You had failed and neglected to respond to all our previous remands related to payment of your overdue account" If I had not made any default in my account how this can happen and it have been...
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R
RamprasadKongara
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Register inCIBIL

Hi Sir/Madam

This is Ramprasad Kongara
My card Number are Showing on CIBIL Report([protected] ,[protected] 1955,[protected] 3124)

Today I called to customer care They are saying 2 Credie Cards only issued on my name (
[protected] ,
[protected] 1955
)

.Bu cibil showing extra credit card on my name.[protected] 3124)
This card...
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G
Geetika Mehta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Charges

My credit card had a total outstanding of Rs 110,700 as on 4th September. The due date was 26th September . On 25th I got a call from the customer care asking me for the payment. I wanted to settle the entire amount, so I asked them to send their executive. 26th, 27th and 28th were holidays, hence the executive was supposed to come on 29th. The executive however did not come on 29th. So on 30th , I called up the IVR system and came to know...
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RAJIV BHATNAGAR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undue charges asked by the HSBC.

I had maintained premium credit card No.[protected] in the name of Rajiv Bhatnagar and generate some 985 redeem points. perior to this I was a very good payment maker, but in the last billing I was adament to make the payment to the bank, where they have charged the late payment chages where I have no fault.
In April'09 there was a out standing of Rs.0.18 paisa for which no bill was sent to me even till date I never received...
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M
Manu Joseph
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Non actioning of request

I am a NRI who availed a home loan from HSBC and recently (on 23rd Septemebr 2009) whilst on vacation visited HSBC, Kochi to request early closure of my home loan with the bank by debiting my NRO a/c (into which I had already transferred monies to cover the outstanding). The request was graciously accepted and as a customer advised that it will be actioned within 10 days and should also be expecting a call from HSBC as standard procedure...
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N
neeraj2551
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance transfer cheque not demanded/ recieved

Dear Sir,
Last Year i got a promotion call from HSBC bank credit card division regarding the balance transfer. in telephonic discussion they take information regarding the balance transfer & issued the check without my confirmation & charged the amount of 14k as BT amount.But till date I am not get the checque/DD of BT amount. Many times complaint in the bank but all vein they not provided any information.On telephonic complaint...
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A
Anubhav Dhurka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Civil List

Dear Sir,

I have settled all the outstanding of HSBC credit card, even then my name is appearing on the civil list. I would request you to please remove my name. I am ready to furnish details of the settlement if required.

Anubhav Dhurka...
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S
Sandeep Lamborre
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: urgent requirement of welcome letter of my personal loan a/c no.136-094299-872 in the name of Sandeep Lambore

Dear sir,
With respect to above-mentioned subject that I have not been received the said welcome letter, and repayment schedule of the said loan a/c therefore i am unable to clear ECS with in time. hence please send us the same as earliest as possible. Further after receiving the same i am unable to know the ECS date and other details and will manage the ESC timely.
Kindly do the needful as earliest as possible....
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