[Resolved]  HSBC Bank — settlement related complaint

My hsbc credit card no is [protected] nd my name is Vinod Bhatia.I settled my credit card a/c.in 42838.36 on 6 installments of RS 7140 2 b paid till 20th dec 09 by a Sr.officer Mr.s.k.Chaudhary with no.[protected] who sits in ur lajpat ngr.branch,new delhi.An Executive named Shamsher ali with no [protected] who also sits in the same branch A-137,Lajpat Nagar,New Delhi took 1st cheque on 25june with cheque no 001437 of 5000 2 initiate this settlement process.

Then on 13th july09 i received an acknowledgement letter with ref.no-RSCPDNWOFFNDHCRMINSHA[protected] STATING that the settlement hs been 2wards ur a/c of 42838.36 provided the said pmt is made on or before 20th dec 09 in 6 continous equated monthly installments.

Then on 29july09 again the same executive Shamsher Ali tuk another cheque oof 7140 with cheque no.000671(central bank).After that on 28thAug09 a different executive named Sanjay with no [protected] who sits in noida branch,u.p. tuk another cheque of 7140 with cheque no593346.He ws sent by sr.officer of noida hsbc branch Saurav Aggarwal with no.[protected].But what he did he din t put that cheque into the drop box,lost that cheque nd sd us 2 cancel that cheque on 7sep nd 2 deposit cash in the bank nd we depsited cash of 7140 in punjabi bagh branch on 16 sep.Then fr sep installment i depsited 7140 cash in the same branch punjabi bagh on 29 sep.

ON 14 oct i received a statement between period 7thsep09 to 5thoct09 in which is showing the balance of 92,719.But the executive told me that u wnt receive any statement within this this period,u ll receive only 1 letter on the completion date of the settlement stating that ur a/c hs been settled.I dnt knw why they sent this statement,what does it mean?
I am so worried,plz help me out asap.
HOPE 2 GET IT SOON.
WAITING FOR REPLY.
THANKS.
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Aug 14, 2020
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