[Resolved]  HSBC Bank — Cheating people

I received credit card from HSBC Bank because ther executive said it is lifetime free but now they are charging for it and sending message to pay it.What does it mean? Why do there executive give wrong information to give credit card to customer? They also don't send any statement and also not response on any complain properly.I don't know what type of people are working in their customer care to provide
no service
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Aug 14, 2020
Complaint marked as Resolved 
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HSBC — HSBC Cheaters

I am holding HSBC card and have been a very good payor. I lsot my job 10 months back but still paying my dues. I called to inform them that I might be late in paying for my June dues because Im getting short of cash. They blocked my card even after I paid the 2 motnhs due. I asked for unblocking but they refused because they said i lost my job. My husband gave me 7, 000 to settle half of the outstanding but I am not going to pay it because these stupid people blocked my card and will not unblock it. Their faces are so thick as to offer me to get a savings account with them once I found a new job. Never. And as for the card, I will never pay it. Let's see who will call first to negotiate for the fees.

I asked them once to restructure the debt so I can pay them in installments, they ask me to miss one payment first so collections dep't wuill call me. These stupid people were bluffing because they just charged me for another 450 for lstes fees and all. They are even charges overlimit fees every week! I wish they will be bankrupt.
Hi, I have taken Credit Card from HSBC as i had been told that its a life time free card while taking the card. I rarely used the card as I had other cards too. To my surprise they started levying annul fee of Rs 700 every year .Each time i approached customer support, they had waived off the annual fee. But this year while the exp date of the card was approaching ( june 2009 ), i called up support & enquired, if there would be any annul fee levied to my a/c if i renew my card. They replied it would be waived of[censored]pon renewal of the card & if in anycase charges levied also it would be waived off once i approach customer support. To my surprise i could see annual fee Rs 700 being debited to my a/c.Though i approached support staff & told them about my previous history they could do nothing & had told me that there was no history of my call & discussion with their support staff reg the annual fee waiver which is not true. It clearly proves cheating. My 12-06-09 to 12.07.09 statement shows net outstanding balance of Rs 373.15 Cr whereas my 13.07.09 - 11.08.09 statement shows that i need to pay 1874 though i have used only Rs 1102.50 ( Rs 907.50 & Rs 195.00) only, adding Rs 700+72.10 ( tax) as annual fee which is not fair at all, though it had been waived off by them after my request in the earlier months before exp date of the card . This is the worst support i had ever experienced.

HSBC Bank — Cheating

I am holding a HSBC credit card from past 3 year 4 month back i had payed extra amount of RS 500 as credi t in my Card.

But card has been expired and they are returning the back the amount back to me.

My Card No is [protected]

Contact info:- [protected]

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    Hongkong & Shanghai Banking Corporation [HSBC] Phone
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