[Resolved]  HSBC Bank — Complaint for non clearance of deposited cheque

Letter on behalf of my son Mr. Hitarth Desai, A/C NO.[protected]
Dear Sirs,
Atten: - Chief executive officer.
I have deposited following two salary cheques (local),
1. Cheque no -.442367 drawn on Standard Charter bank dated 4/09/08 for Rs. 9000/-
2. Cheque no -.477233 drawn on Standard Charter bank dated 11/09/08 for Rs. 9000/-
When I checked balance I observed Rs. 9000/- pertaining srl. No. 1 above is not deposited.
Subsequently, I enquired and also made a complaint, no.[protected] on 11/09/2008. Further I enquired with senior executive Miss. Kavita, Chennai on11/09/2008
Further I met Branch Manager Mrs. Mausami Bishwash and the matter is not yet resolved and I felt this is being handled very causally and to my surprise, I received very rude replies to the extent of “What I can do?” If matter is not resolved. I informed her that I will close this account and in future I will never come to your bank. The behavior of your employee is definitely not customer friendly and very much annoying.
Till date the issue is not resolved.
Please arrange to do the needful URGENTLY and send me feedback.
Regards,
H G Desai
Father of Mr. Hitarth Desai