HSBC Bank Credit Card — Getting SMSes for non existent Card

I had applied for an HSBC credit card almost a year back and they tried to deliver the credit card on two occasions to my office address. But since I was not available at my office it was returned. This was informed to me by a Tele banking representative. After that they never got in touch with me and I also have forgot about the entire episode. Almost aftre some 6 to 8 months later i started getting calls from HSBC personal loan division saying that they would like to give me personal loans based on my HSBC credit card.I turned down the offer saying Iam not holding any cards from HSBC. Later i got an SMS saying its my HSBC credit card statement(luckily the it was a 0 balance statement). On getting this SMS statement I tried to contact HSBC phone banking centre, but they said they are unable to help me as i did not have a card number. I asked them to search for any information with my name, but this request was turned down. I again got another SMS last week with 0 balance. Though both times it was 0 balance, Iam not at all comfortable getting statements in my name for a nnon existent card. And if they can send statements for non existent card, i fear they might send me non zero balance statements also in future. I wanted to know why this is happening even after their representative informing me at the first place that the card is being returned to the bank.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,

I had applied for an HSBC credit card almost a two months back and they tried to deliver the credit card on one occasions to my office address. But since I was not available at my office it was returned. This was informed to me by a Tele banking representative. Since there is no response from your side...


Kindly pls do the needful...

Regards,
Pravitha r menon.
I have never used the credit card and not received the renewal card, but still i received many sms and also calls from HSBC.As at present iam not the member of your any card.Many times i told your tele callers not to disturb me regarding this matter but they are still disturbing me in my work schedule.kindly block any call and sms from your side.

Thanking you
Kuldeep Kumar Malhotra
[protected]
Dear Sir,

I have applied for HSBC CREDIT CARD IN THE NAME OF VIPIN BEHL, BUT I HAVE NOT RECEIVED TILL TIME

AND I AM RECEIVING SMS ABOUT BILL I DO NOT WHAT IS HAPPENING IN SERVICE BILL WITHOUT CARD

HOW IT IS POSSIBLE.

KINDLY LOOK INTO THE MATTER AT YOUR EARLIEST.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information