Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Bank — CONSTANT CALLS

archana.jhawar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had taken a Personal Loan (A/c #[protected] from HSBC Bank in March 2006 and have cleared all their EMI's. Inspite of that the banks collection agent keep calling constantly for extra amount which they say is outstanding. When i called them up they are not even able give proper information why and how after clearing all EMI's this o/s amount is balance. I am being harrassed by their system driven calls (almost 20 daily), infact today on sunday had almost 40-50 calls. Even after ignoring them they still keep calling. Kindly inform a way to stop them.

Thanks

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Hongkong & Shanghai Banking Corporation [HSBC] reviews

View all 1101 Hongkong & Shanghai Banking Corporation [HSBC] Reviews

Comments

subbhu-DebtDoctor

from Bengaluru, Karnataka

Dear Archana

This is quite common across banks. First of all during the tenure of the loan have you missed any EMI or delayed. The other possibility could be that an EMI cheque or ECS bounced and then you have paid on a later date. In this case the bank would have levied penalty or cheque bounce charges on your account and as per the books the accounts are not settled. We are a company specialized in the kind of problems and we resolve the same. For problems with HSBC Personal Loan resolution its best to contact us directly and we will look into the matter and resolve the same.

We are based out of Bangalore, our website is www.debtdoctorindia.com and contact numbers are[protected] .

Regards
Subramaniam