HSBC Bank — phone call harrasment by HSBC Bank

HSBC Bank — harrasment by the bank people

i have nothing to pay to hsbc bank, but they are harrasing me like anything stating that the outstanding against my credit card is 58000.

please help me in this matter.

To Nodal Officier

HSBC Bank Complaints - Wrong Statment of credit card account
View all HSBC Bank complaints
HSBC Bank
Posted:[protected] by Vikash Gupta Send email

I have credit card account with HSBC bank.

I am vikas gupta with HSBC credit card no.-xxxxxxxxxxxx9878.

I have purchased of Rs. 5500/= on May, 08 and got made EMI for 12 months and have been paid every EMI on time by me. Again in November 2008, I have purchased of Rs. 5450/- and made EMI for six months. even have been paid also every EMI on time after completed my all premium installments in may -09. I got statment of Rs. 3420/- and it was totaly surprised when I have seen that the statement totaly wrong. On that I had inform to customer care department regarding this. However the customer care department did not revert on this I am unable to pay the same. after that customer care are asking for total amount of Rs. 2500/- instead of Rs. 3420/- It includes annual charge. As you know all banks credit cards are life time free then there is no need to include such amount. kindly take into consideration this matter and advice for solution as i can't pay any more and shall take legal action.

I called at least 25 times to customer care dept and they did not give me any solution. Plz give me solution other i take some legal action to hsbc and check my statement properly and give me totally reveret

They carryforward the August 08 EMI Late Payment charges and they did not give me any infomation regarding this and in May 2009 they supplied me a statement of Rs 3420/ debt for me and after 25 times calling they revert and give me to pay 2500/ it is totally wrong for me I cannot pay anything.

plz give me totally revert. Plz give me reply as soon as possible before 6 of August 2009.


I write 3nd time for my wrong statement and i discuss your executive and i made min payment of 171/ last time in July.

I request to you plz check my whole statement from August 08 and revert my wrong payment of Rs 3000/. their executive told me that this is a life time free card. But bank has imposed annual charges on the account. I request several times to your bank reverse that charges or to close the account but nothing happen.

Nobody in the bank is listning to my complaint.

I made a call 30 to 40 times to your Custmer care Exec, but they did not give me any solution

Plz give me solution as soon as possible and revert all my wrong charges.

To Nodal Officier

HSBC Bank Complaints - Wrong Statment of credit card account
View all HSBC Bank complaints
HSBC Bank
Posted:[protected] by Vikash Gupta Send email

I have credit card account with HSBC bank.

I am vikas gupta with HSBC credit card no.-xxxxxxxxxxxx9878.

I have purchased of Rs. 5500/= on May, 08 and got made EMI for 12 months and have been paid every EMI on time by me. Again in November 2008, I have purchased of Rs. 5450/- and made EMI for six months. even have been paid also every EMI on time after completed my all premium installments in may -09. I got statment of Rs. 3420/- and it was totaly surprised when I have seen that the statement totaly wrong. On that I had inform to customer care department regarding this. However the customer care department did not revert on this I am unable to pay the same. after that customer care are asking for total amount of Rs. 2500/- instead of Rs. 3420/- It includes annual charge. As you know all banks credit cards are life time free then there is no need to include such amount. kindly take into consideration this matter and advice for solution as i can't pay any more and shall take legal action.

I called at least 25 times to customer care dept and they did not give me any solution. Plz give me solution other i take some legal action to hsbc and check my statement properly and give me totally reveret

They carryforward the August 08 EMI Late Payment charges and they did not give me any infomation regarding this and in May 2009 they supplied me a statement of Rs 3420/ debt for me and after 25 times calling they revert and give me to pay 2500/ it is totally wrong for me I cannot pay anything.

plz give me totally revert. Plz give me reply as soon as possible before 6 of August 2009.


I write 3nd time for my wrong statement and i discuss your executive and i made min payment of 171/ last time in July.

I request to you plz check my whole statement from August 08 and revert my wrong payment of Rs 3000/. their executive told me that this is a life time free card. But bank has imposed annual charges on the account. I request several times to your bank reverse that charges or to close the account but nothing happen.

Nobody in the bank is listning to my complaint.

I made a call 30 to 40 times to your Custmer care Exec, but they did not give me any solution

Plz give me solution as soon as possible and revert all my wrong charges.

To Nodal Officier

HSBC Bank Complaints - Wrong Statment of credit card account
View all HSBC Bank complaints
HSBC Bank
Posted:[protected] by Vikash Gupta Send email

I have credit card account with HSBC bank.

I am vikas gupta with HSBC credit card no.-xxxxxxxxxxxx9878.

I have purchased of Rs. 5500/= on May, 08 and got made EMI for 12 months and have been paid every EMI on time by me. Again in November 2008, I have purchased of Rs. 5450/- and made EMI for six months. even have been paid also every EMI on time after completed my all premium installments in may -09. I got statment of Rs. 3420/- and it was totaly surprised when I have seen that the statement totaly wrong. On that I had inform to customer care department regarding this. However the customer care department did not revert on this I am unable to pay the same. after that customer care are asking for total amount of Rs. 2500/- instead of Rs. 3420/- It includes annual charge. As you know all banks credit cards are life time free then there is no need to include such amount. kindly take into consideration this matter and advice for solution as i can't pay any more and shall take legal action.

I called at least 25 times to customer care dept and they did not give me any solution. Plz give me solution other i take some legal action to hsbc and check my statement properly and give me totally reveret

They carryforward the August 08 EMI Late Payment charges and they did not give me any infomation regarding this and in May 2009 they supplied me a statement of Rs 3420/ debt for me and after 25 times calling they revert and give me to pay 2500/ it is totally wrong for me I cannot pay anything.

plz give me totally revert. Plz give me reply as soon as possible before 6 of August 2009.


I write 3nd time for my wrong statement and i discuss your executive and i made min payment of 171/ last time in July.

I request to you plz check my whole statement from August 08 and revert my wrong payment of Rs 3000/. their executive told me that this is a life time free card. But bank has imposed annual charges on the account. I request several times to your bank reverse that charges or to close the account but nothing happen.

Nobody in the bank is listning to my complaint.

I made a call 30 to 40 times to your Custmer care Exec, but they did not give me any solution

Plz give me solution as soon as possible and revert all my wrong charges.

HSBC Bank — harrasment by HSBC bank

Dear Sir,

I am a Credit Card Holder of HSBC bank. I have the card only for use in Star Bazar India since 07/06. My Card No. [protected].

Sir, I have received an statement for the month of Feb'10 showing out standing of Rs. 403.00 (Rs. Four Hundred Three Only.) Due to some reason i could not deposit the same or Minimum amount in time in bank. But a few days before i have already cleared my all dues and statement is also showing that the all dues are clear. these Rs. 403.00 were financial charges on dues not against purchases.

Here i want to inform you that i have deposited these amount only against my billing statment which i have got from Star Bazar not on behalf of HSBC statement.

Since last one year i am getting my statement bimonthly and for the i have complained to HSBC Customer Care so many time. Always i heard only one message that from next you will get regularly.

Now on yeaterday 07.03.2010 before leaving home at 3.17 PM i called to HSBC to know what is outstanding and what is balance amount in my card. I have received msg that total out standing is 3421.77 and balance amount to use aprox 2200.00

on this behalf i reached to Star Bazar and collect the material, but i surprised when cashier swapped my card and reply me, your card is blocked by Bank.

It was very shocking and shameful position between hundreds of people. Immediately sweeped my other bank card and make payment and save my reputation.

I want to know when i am regular and prompt payer to bank than why bank block my card and that is only for Rs. 403.00 as you know thousands of peoples declare default customer by bank at that time what bank want to show. by recovering of Rs. 403/- they will get award/ reward from RBI for 0% outstanding.

I will be claim penalty on bank for down my reputation in public and request you to give order to bank for correct his rules & regulation for prompt and timely payer customer.

With hope of justice from you.

Pradeep Puntambekar

It appears that the Bank is highly bureaucratic Coordination between various departments is very poor.In their silos working, the customer is affected .It appears that the CS is manned by green-horns who are under instruction to counter every customer complaint without verification of the veracity of claims .No honest attempt is made by the Bank to answer all the customer queries to satisfy them.

When I represented that the bills were not sent, they responded that the receipt of letters were signed by some people whose names bear resemblance to mine.No person with such names reside in the residential Tower where the letter was supposed to be delivered.The practice of taking the telephone numbers of the person signing receipt as practiced by other banks is not followed. In fact, I get a SMS for every transaction I make, by a Text Alert message from another bank whose card I am currently using.

When I sent a letter asking for the bills, the Bank sent the bills of a Person residing in Nagpur whereas I stay in Thane west.Even the Card numbers have no resemblance.

Making illegitimate claim of the Annual Fee even when the Card is cancelled or expired appears to be a normal operating procedure for the bank

This is the state of affairs with this Bank.

R.Kalaignanam