[Resolved]  HSBC Bank — Ref :- Against your Settlement Letter No. RS/CPD/WOFF/NDH/NCM/IMS/44092009/87

Address:

West Delhi, Delhi

To,
The Manager
HSBC Bank,


Ref :- Against your Settlement Letter No. RS/CPD/WOFF/NDH/NCM/IMS/44092009/87

Dear Sir,
My Self Vishal Khanna previously having Your Credit Card Account No. [protected] on behalf of dues I received a settlement letter reference number above mention Dated 04th Sep 2009 on your letter head in which you mentioned that my account would be settled by the payment of Rs. 6023 in 2 continuous equated monthly installments before 15th Oct 2009.

As per your letter I gave you 2 equated monthly Installment before the Dated which you mentioned in letter. Details of Cheques are mention below :
1. Cheque No. 613175 of Rs. 3000/- Dated 8th Sep 2009 on Receipt no. 774653
2. Cheque No. 613176 of Rs. 3023/- Dated 8th Oct 2009 on Receipt no. 774654

Both cheque has been cleared. So as per your letter my account should be zero and no dews have been left. But I didn’t have the Zero Balance Statement from your side. I made a Tele Call to your Card Cell Help Desk for My Account statement and they Reply told me that there is no need for Account statement as your account is already closed.

But last few days I have received a over dues call from your Bank side by Miss Poonam Gulati who behave very badly to me and my wife in her Words CUSTOMER ARE ALWAYS WRONG it means all the person who deal with your bank are fools and make great mistake to deal with your bank. Can you confirm me is it a right way to talk with your customer. I have already taped her all wrong arguments. It seems very bad for your Bank.

I faced two major problems from your Bank
 In your Executive Words your Bank letter Head has no value even it is signed by the Senior Authorities.
 Your Executive Miss Poonam Gulati makes more than one wrong arguments on me. Which are not tolerable?

Both these conditions force me to go the consumer court against you.

By this letter I have acknowledge you all the matter and hope you should take a appropriate action for the same. Otherwise I have bound to take a legal action.


With Regards

Vishal Khanna
[protected] (M),
[protected] (M)



Enclosed Here with
1. Copy of your Issued Letter
2. Payment Receipt Copy