HSBC Bnak / Credit Card — Payment Dispute. | |
Dear Sir/ Madam, I am holding Credit Card of HSBC bank. My Card No. is [protected]. In the billing statement of last month (October, 2008) I was charged Rs. 1850 against a payment towards BSES on 30th September, 2008. But in actual I made this payment online through my account around 11.00 PM on 30th September and cancelled after half an hour due to some reason (using link "Change/Delete Future Bill Payments" provided on HSBC website). Even though I got confirmation for the cancellation of this payment and there was actually no payment made to BSES, it was charged to my credit card. This status of non payment to BSES can also be easily checked by assessing the BSES Account online on BSES website (www.bsesdelhi.com). To access this account you can use the consumer reference number (CRN No.) of this account as [protected]. Please look into the matter and revert back this transaction of Rs. 1850 into my account. Manoj Bansal Credit Card No. [protected] Janakpuri, New Delhi Mobile:[protected] Was this information helpful? | |
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HSBC Credit Card — Credit card payment dispute
Hi There,I have made payment to settle my credit card a/c of HSBC somewhere in November last year. Now company is telling that they have received only Rs. 500 and i need to pay Rs. 15000 +.
My card no is [protected].
Unfortunately I have missed that receipt but I believe that the company must have duplicate (carbon copy) whit them from where they can find out the exact amount which I have paid. The are not co-operative in this regard and harassing me my making to many calls. I require some intervention form forum like this.