[Resolved]  HSBC — credit cards, harassment, overcharge

Dear all,

banks like hsbc, barclays etc seem to truly milking and harassing indian customers. Here is some startling data from Annual Report of 2208-09 of RBI Ombundsman.
Ombundsman handles complaints of consumers against banks in India.

here is data:-
26% of all complaints against banks were credit card related.

In case of Public Sector banks 17.8% of all complaints were credit card related.

BUT IN CASE OF FOREIGN BANKS, 49% (YES 49%) OF ALL COMPLAINTS AGAINST THEM WERE DIRECTLY RELATED TO CREDIT CARDS. THIS IS INCREDIBLE NUMBER.
AMONG FOREIGN BANKS, BARCLAYS WAS WORST WITH 55% OF ALL COMPLAINTS BEING CREDIT CARD RELATED.

NEXT CHAMPION WAS HSBC. 50% OF ALL COMPLAINTS AGAINST HSBC WERE DIRECTLY RELATED TO CREDIT CARDS.

THIS IS A MONSTROUS SITUATION. WHAT EXACTLY IS GOING ON?

I WILL BE GRATEFUL TO ANYBODY WHO WILL TELL US THE REAL SITUATION. LET US ALL COLLECT INFORMATTION AND FIGHT TOGETHER.

regards
rambharose
email [protected]@yahoo.in
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Aug 13, 2020
Complaint marked as Resolved 
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What I observed is that these so called foreighn banks are looting Indians' money by following unethical means. They are charging 43 to 45 % interest per annum.They say it is 3.5% permonth. What they do is they calculate interest in the name of finance charges on daily balance basis and add to the existing Principal next day they charge 3.5% including previous days finance charge which tantamounts every day compound interest. They say that they recover 5% of the total outstanding balance. Actually it is not correct, this 5% recovery includes finance charges service tax and penalty for late payment. Thus the principal recovered at 5% is not correct. This way they will get more finance charges as the principal recovered is very less utstanding is more. They add to the principal the finance charge which will be the Principal for next day. They never say all thses facts and we can say that all these are hidden charges.In the recently passed bill by US Government on credit cards, the bank shoild specifically tell the customer that the amount outstanding will be recovered by a particular date.No such rules in India.(Mouliswar)

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