Dear Sir/ Madam,
This is to bring your Notice that a Executive whose Mobile No is [protected] Lying to me from last one month.
My self is Ashish Kumar Gaurav and my Contact no is [protected].
I am using HSBC from last 7-8 year from last couple of months i am not getting bill on time due to this problem my payments were not made on time and HSBC charging late penalty charges.
But I have requested to you send me bills on time even mail ID provide to them but bill not received.
Due to non of the bill receved from last three months and payment were not made but the minimum outstanding become Rs.2000 Aprrox, but I requested them that whatever the late penalty of last three months please get it reversed byt the guy whose calling from this No [protected] told me that you will get is revered by this month but could not even not picking my call.
Kindly help us .
Your prompt action will be highly appriciated.
Best Regards
Ashish Kumar Gaurav
[protected] Was this information helpful? |
Y dont u use the customer care number for any such issues?
Make sure to call HSBC customer care. Always ask them for SR number whenever you put a request like change of address, bill on email, PIN generation etc etc.
Alternatively, best idea would be to write an email to their customer care, and you will have the written proofs of your interactions with HSBC.
Hope this helps..