[Resolved]  HSBC Credit Card — Harassment

Dear Sir,
I was issued a credit card by HSBC in the year 2006. The HSBC executive was not confirmed me about the actual interest rate. I was not received the statement regularly. Even I have paid the amount regularly (as the statement received). But I found that the payable amount was increasing every month while I was not purchasing anything. One serious problem is that the opening balance in the statement was very much higher than the previous month's closing balance. How is it possible? When I call to customer care they behaved very badly. They register my problem six times But I was not received any solution from their side. Nobody is taking the responsibility for the fake statement. They are mentally torturing me very much. Now I want to close my account with full and final payment than I called to customer care. They said, my case is transferred to the recovery department. They provide me some contact numbers of recovery department in Noida. When I am trying to contact them nobody is picking up the phone.
I am requesting to Honorable Resreve Bank Of India to take any hard action against such type of Fraud Banks which are harassing the people of India.

My HSBC credit card was stolen and misused on 25th April. I had blocked the card on 26th morning as soon as I realized it was missing, lodged a police complaint and submitted a copy of this complaint to HSBC along with complete details of the misused transactions, Bangalore MG Road Branch on 29th April, after having to make 3 trips to the branch. I have a stamped acknowledgement from the branch.

Ever since I have been calling HSBC Customer Care regularly and they are telling me the matter is still under investigation and will take more time.

On the other hand I am regularly getting threatening calls from the Collection department (2-3 calls everyday on my mobile and home landline number) for payment of the disputed amount.

I have been using this card regularly for the last 4-5 years and have been making regular, full payments. And now I am being harassed continuously by one department of the organization for delays caused by another department of the same organization.

My card number ending with 6523 has an outstanding of Rs. 40000 which has all sorts of interests attached. I am being harrassed by the HSBC bank employees for payment of the same. I will pay a maximum of 50% on the principal amount which is Rs. 15000 to settle this card. If the bank authorities wish to take this amount and settle the card then we can hold a discussion on the same or else I would not entertain any more horassing calls from this bank.

Hi !
Your situation is similar to mine. I was a gold card customer from beginning and my limits were increased repeatedly by bank. One day i changed my address and notified the bank by email and courier. They did not do. But their collection deptt started hounding, abusing, threatening me and kept collecting minimum due (or more than minimum due) from me by sending a person to my address, but never helped to change address and did not send statements for too long.

I am considering to make an association of people who are harassed by HSBC cards. ALL INTERESTED MAY WRITE TO MY MAIL ADDRESS.
Trehan

I have this credit card form HSBC and due to some financial problems I was not able to do the payments.i was setteled the payament in august 2008 with Howeverdid some minimum payments as the bank kept troubling me with phone calls and sending people at my house.

even after they are sending me letter for outsnaing amount of Rs.27000/-also iwas personaly infrom to bank for all this problem the bank is not cooperating with me and They are mentally torturing me very much for payament of out standing amount.
I am requesting to Honorable Resreve Bank Of India to take any hard action against such type of Fraud Banks which are harassing the people of India

Dear Sir,

My card no is 9848, last year hsbc customer care executive took a request to provide me a balance transfer dd of 14000/- rs but when i recived that dd i was of only 6000/-rs. I returned that dd to the branch...after few days i again talked to customer care executive at that time after doing all calculation regarding my a/c he promised me that at this time u will surely get 14000/- rs dd, but again i got the dd of 5028/- only then i called up to the bank and request to cancel that. thier cc executive told me to take my dd back by sending an executive but after a month when no body came... i again called to bank But at this time they refuse to sent thier executive but now when i have submitted the dd to the bank, bank is not ready to return my interest amount for that money which i had never use.

Thanks & Regards
Deepak Arora

HSBC Called me up & told me that purchase transaction of Rs.12 is showing in my name in Nov 10 from Bharat Petroleum though I haven't used the Card for last 4months.
Shameless people ...why Rs.12...should have added Rs.1200...

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v=cB3vbb9Tx7E


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

https://www.consumercomplaints.in/?search=hsbc%20credit%20card&;page=2

http://articles.timesofindia.indiatimes.com/[protected]/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank


https://www.consumercomplaints.in/?search=hsbc+bank

http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf

Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.

HELP STOP ABUSE OF CUSTOMER’S

in

India


So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com