[Resolved]  HSBC Credit Card — HSBC Credit card settlement letter not yet received and still getting mails to pay the amount

Address:Bangalore, Karnataka

Hi ,



This is Kumara Swami and my card number is [protected]. Actually i have used only 2000rs long back in this card and it became 2500rs sometime back. At that time one of your bank representative called me and aggreed to settle the card for 2000rs and paid the same at that time itself to one of your collection agent but till now i didnt received any settlement letter for this same.



And I lost this card and blocked by your company also .



Afterwards also, so many times your representatives called me asked about the payment due and evertime I clearly mentioned about this but no proper response form them and again asked me to pay soemthing to do settlement.



But you are keep on sending mails to pay the Amount. Now a days also , I am getting mail from you to pay money asap



Do you think customers are fool and your bank representatives also keep on sending mails.



Regarding this same, somtime bac I have talked with one of your Delhi representative around 1 hour but result was nothing .



So please send me settlement letter asap.



Thanks and Regards,

Kumara
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Aug 13, 2020
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