HSBC Credit Card — surprsie sudden payment statment

Sir I received HSBC credit card statement all of suddenly stating that I have to pay rs 1264.22 after gap of more than one year. for your information I am not using the card for nearly more than year and also I have cleared all dues.please look into this issue and please close my account. Why you people giving trouble to customer. please send acklnowldgment for closing the credit card. My credit card no. [protected] and account no[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

This is to inform that, today I got a call stating that I am holding a credit card no. [protected] and an amount of Rs, 41000 is due.
I want to tell you that I never held any type of hsbc card either in past or present.
I further want you to investigate that why such kind of call was made to me. The call had come to me from ph. no. [protected].
Pl clarify and revert on the mentioned email i.d.
R/Sir,
I am a regular customer of Westside(Camac Street & Gariahat). From Westside, I am a holder of the HSBC Westside Classic Card, my card No. is [protected] which was issued on 23.3.09 in my favour . I never used the card nor I open my Pin No. paper in where Pin no. is kept secretly.I never buy anything with the help of this card.I purchase thigs only by cash payment . But now a statement which I received on 04.08.2009, it shows my total payment due Rs. 1996.10.Why should I pay this amount?
Under this circumstances, I want to cancell my card immediately.I have already sent you a e-mail before and 3/4 representatives used to call me and I have told them about this matter. They told me to contact with customer care.But I don't contact with them.
Hope to be favoured with your kind consideration and will treat this as urgent.


Thanking you,

Papiya Barua

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information