[Resolved] HSBC Credit Card — Card block /h any reason | |
I m having HSBC Gold Credit Card but from lat 15 days, I m not able to use my card . When I had tried to spoke with Customer Care then I got very worst response. A ll were put me on hold up to 30-45 minutes and then phone was disconnected. Finally on 1st Dec08 I got feedback from one of CC exc. Miss Namita that my card has been blocked temporary w/h my information. Same day she was confirmed that she will put request to concern dept. and my card will re-open after 30 minutes. but when I was try to use my card today and found that again my card has not been re-open till now. When I called CC exc. then found that will re-open after 23 Dec08 but none of them having information why it is not open. She also Deny that no confirmation has been given by Miss. Namita that day & put me hold 40 minutes after that she said, I have to wait for up to 23 Dec then only my card will open. Now they replied that since I had released payment through out station cheque just bcause of they blocked my card which is a funny joke. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
62%
Complaints
1101
Pending
0
Resolved
681
+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
I have lost my HSBC credit card and i want to block it right away.
I even have an add on card on my Mom's name please block that too. This issue happened on 7/01/2009 evening 5:530 PM. Please do the needful. Give me call as soon as possible on [protected].