[Resolved]  HSBC Credit Card — Withdrawl of EMI facility without any intimation.

Dear Sir/Mam,
I am using credit card of HSBC bank([protected]) for a very long time. Earlier when i made a transaction of more than Rs.3000/-, they use to call me and intimate me that i can convert it in to EMI.By getting attracted by this facility i converted my transaction in to EMI.After that also i again converted my some transactions in to EMI and always made its payment with out any failure. Recently i purchased a digital camera.As i was not able to pay the full amount at that time, i purchased it through their credit card. When i called them to convert it into EMI, they refused me by giving the reason that company has withdraw their scheme and when i asked them about its non intimation, they replied me that it is company's internal matter. I am continuosly communicating them through email, but i am not getting any convincing reply from them.This matter has made me mentally disturbed and harrassed.So, i request you to kindly help me out from this situation.

Regards,
Vinesh Kumar
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir,
I am your credit card holder (credit card no-[protected])
from 2007. at present my credit balance of Rs.60, 000/- every month i, have paid the minimum balance. Now i request you kindly convert the credit card balance in to 24 monthly EMI fecilities.So, that, i will clear my dues at the earliest.
kindly do the needful at the earliest.

Regards
Vijaykumar shetty
Mob:[protected]
[protected]@seairxpress.com
Dear sir,
I am using your credit card no-[protected]) from 2007.at present my credit card balance is Rs.17179/-.i have paying every month paying minimum balance..Now i, request you kindly convert into 24 monthly EMI .
Request you do the needful.until i, clear the dues, i, can not use the credit card.
Kindly do the needful
Regards
vineet shetty
mob:[protected]

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