[Resolved] HSBC Credit Card — Final Settlement

Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Credit Card — Final Settlement

R Rupali Rahul Jadhav from Mumbai, Maharashtra

Dear Sir, Myself Rupali Rahul Jadhav having credit card of HSBC (Card No - [protected] ). I have done the followup for final settlement. Calledup many times in the call centre and took the collection department no[protected] . I have called up on this number since last month when my balance was Rs. 17739/- nobody was pickingup the phone then i have calledup again on the 66800001 in the call centre they provide me the same no., last week onwards continusly calling on the same no. nobody was picking up the phone. Mr. Jayesh (Call center exec. ) gave me Chennai no.[protected]. Calledup on the STD no. they provide me the same no. and ask me to visit any nearby bank. Now the balance is Rs. 20043/- . Need to do the final settlement. Rupali Jadhav Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

PARCHURE ACHYUT RAMCHANDRA

from Pune, Maharashtra

I am finding it difficult to continue with HSBC Credit Card. Service to customer is totally deteriorated. For last three months I have not received the hard copy of my monthly statement. I was effecting payment on the basis of SMS that I used to receive on my mobile phone. But this month, HSBC has not bothered to send me the SMS also. On contacting your local Pune Office call gets cooly closed after initial talk only.

I request you to mail me your final settlement statement on the mailing address given above and treat my account as closed with immediate effect.