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Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved]  HSBC Credit Card — Charges Against a Lifetime free card

HSBC Credit card DSA have sold a Credit Card telling me its a lifetime free card in 2006. In 2007 November I suddenly receive a SMS from HSBC requesting me to pay a Minimum amount. Till then I have never used the card for any transaction. I called the customer service to enquire about the matter. The Customer service representative replied back that it was a charge for renewing the card. I told her that my card was a lifetime free card. Then that customer service person informs me its not a lifetime free card. She also informs me that the charge was levied in April 2007. So i asked why was i not informed at that point of time. They said that they must have communicated me but I may not have received. So i asked them to cancell my card. Now they are taking time to cancell the card.
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Aug 13, 2020
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I need a HSBC credit card. So plz send your executive to collect our document. My contact no. is [protected], [protected], [protected] and [protected]
Add:- OSRAM INDIA PVT LTD.
Co baba associates
palla bakhtawarpur road
near lavanya farm house
opp. Surya garden
khasra no. 46/31
new delhi 110036
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HSBC EXECUTIVE OFFERED ME A CARD IN NOV 2006, I TOOK IN 12/06 SINCE MY TRANSACTIONS R EXCELENT I NEVER PAID D LATE PAYMENT, BUT IN FEB 09 THEY THEY CHARGED ME A PRORATA ANNUAL FEES OF 350 RUPEES ON MY CARD, WHEN I GET THEY TOLD 2 ME THAT IT IS ABSOLUTELY LIFE TIME FREE, ON 1ST YEAR THEY DOES NOT CHARGE ANY FEES, BUT WHY R THEY CHARGING PRORATA FEES ON THE 2/3 YEER 2 ME. WHAT DOES THIS MEAN. SO, I CANCELLED THE CARD.
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