[Resolved]  HSBC - Credit Card — late payment charges

Sir,

Ref: my credit card no. [protected]

Your statement period for month of sep 2009 to oct 2009 shows balance outstanding of Rs. 0.23 only.
After getting the statement I was surprised to know that you have charged an amount of Rs.400 plus service tax as late payment charge. The balance outstanding was 23 paisa only and while paying the amount, I have rounded off the payment amount ignoring 23 paisa.

Hence, late payment charges doesn't apply. And i will not pay any amount. If at all you insist for the same, I will not continue this credit card facility. Your immediate action in this regard is required.

Regards,
Ishwar Bhat
mobile: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information