[Resolved]  HSBC Credit Card — Wrong statement & fees

I had been using Hsbc credit card 4384..........96 for almost 3 years (with No Annual Fee) without any problem & I was quite happy with Hsbc's service.

Problem started when I received an additional credit card (4384..........51) in Sept06 & I was told that this is also free & no need to pay annual fee. I didn't want this card hence I didn' use it at all but Hsbc sent a monthly statement stating annual fee & service tax. I called their helpline and they assured that I will not receive any further statements with late payment. But I got the statement with these charges in next month & so on with same charges. It continued for 3-4 months during which I again called helpline to remind them but in vain. I continued using my original card for some time & then discontinued it later & there is no outstadning.

Now after almost 2 and half years I started getting calls from Hsbc Delhi for clearing so called outstanding of Rs. 23000 odd (piled up due to late payment fees). Delhi people are calling like crazy & literally harassing me & my family members for wrong outstanding.

Today when I called to their Mumbai helpline to sort out issue they asked me to call on [protected] where I talked to somebody Praveen who was very rude & was not ready to hear me. He had no reply to my below questions,

1) How can Hsbc charge for the card sent without asking me?
2) Why Hsbc is charging (fees & taxes) for the card which I never used?

I would like to request Hsbc to stop sending the wrong starements & remove so called late payment & service tax charges. I reiterate that I enjoyed using my first Hsbc card for 3 years but Hsbc lost a client like me due to wrong approach to earn profits by sending me unwanted additional card.

I dont mind start using Hsbc card again if charges are removed.