HSBC Credit Card — HARRASEING AND Cheating and Wrong commitment giving by Settlement

Respected Sir/ Madam,

My name is ajith was working for Software company. I am using HSBC credit card form last 4 years. I have did more then 3.5 lacks of transaction. My relation is going well until i come to know the second face of credit cards. when i came to know the shocking news about credit card i stunned. They taken out my peace...
Due to urgent personal commitment i have purchased Rs 95,000/- from my HSBC card last Aug 2009. Then my bad time starts. Each day they calling and asking me to pay the same. Unfortunatly due to crisis i ask to leave the job. I was jobless and one side the CC tourchure. I was helpless... I requested them to give me couple of months time but they insisted. Finally Dec they forced me to do the settlement of 59K.. But i was not having that much money with me. OneThird Settlement Execute called from Mumbai introdued him self Dinesh(Mobile Number:[protected] and asked me to pay Rs 46,000/- And he will send the settlemnet letter to my address. As per his promise i asked 3 weeks time and i adustsed the money with all my assets and i thought my harrasemnet will be geting over. Atlest peacefully i can sleep. I have done the payment on 4th Feb 2009. Once the payment is confirmed the person is not sent my Settlement letter. He is not picking my call.. If i call to his number through other mobile he will pick and as he come to know its me he will Drop the call..and he dont pick the call from that number.

Sir.. Please help me how can i get my settlement letter. If i got cheated by him how can i allert perople like me ( I dont want to get cheated). I agree i dont have any proof But i hope there will be record of the calls whatever he made me..

I am now fully colapsed with tension without any job I feel like madneness.. Can you please suggest me how to go about it. Any contact person and Mails from any higher officer i sent but No response.
I got frustrated with HSBC customer care tourcher. The mental egony the pain and the sleep less night i spent i cant expresss. I am in huge depression because of this.

Regards
Ajit