Dear Sir,
I had been using your credit card since January, 2007. I don't have any issue while using it but I have the problem while I try to login to my internet account for balance enquiry.
Each time I try to login to the system your system says invalid password or OTP number. This happens to me for about 5-6 times. Each time I need to call your customer support and after that the account login with the same User ID and the number from the same device.
I am in Japan at present and I need to call you from here. Are you or your bank going to pay me for these call or am I sitting mad here just to call you again and again.
If you are unable to provide the services then why are you here in our country. Just go back to Hongkong and Shanghai to provide your useless services.
-Ashish Sharma
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