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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 51

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S
Sandeep Chawla
from Kolkata, West Bengal
Jul 7, 2008
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Imagine yourself receiving threatening calls from some reputed bank like HSBC. Today I got a call from one of your staff member Mr. Nitesh Sharma (From number +[protected] @ 12:44 pm 4th July 2008 on my cell number [protected]). Whole conversation was for more than 25 mins and ended very unprofessionally. Following is the summary of call:-
1) I was not comfortable talking to Mr. Sharma because of his limited knowledge of my issue and obviously because of his threatening language.
2) Mr. Sharma told me that he is AVP and he didn’t allow me to talk to his manager.
3) He told me that he will take me to court and will make my life miserable.

But this is one of the issues which I want to highlight in this letter. I am having credit card of HSBC from last couple of years and have received only 3-4 monthly statements. I contacted HSBC couple of times (through emails and phone) regarding this. Few of my emails written to HSBC with complaint numbers are attached.
As I was not getting my statements I very carefully made payments to HSBC with in 6-7 days of purchase. I will request you to refer my transaction details for this.

Last month someone from HSBC visited my home (while I was not in) and behaved rudely with my wife. He forced her to pay 700/- rupees. I was not in town for about 3 weeks.

Today on call Nitesh told me that I have to pay 4800/- rupees. He refused to tell me transaction date and informed me that purchase is of 1500 – 1800 rupees. As you can notice from my credit card summary that I have paid all amounts with in 6-7 days of purchase, I asked him to let me know when and where did I spent 1500 – 1800 rupees.

He was unable to provide me all these details. As per my understanding I have made payments against all purchase, but if I have missed something I should not be charged (that too with late fee + interest) as I didn’t receive any statements.

Just because of non delivery of statements I have stopped using this card.

I spoke to Ms. Rukmani on Friday 4th July 2008 (on[protected] @ 2:59 pm) and as per her advice I am sent this mail to nodal officer and awating some action/response from him.
Aug 14, 2020
Complaint marked as Resolved 
see the HSBC NRI SERVICES SCAM

http://www.ripoffreport.com/reports/0/428/RipOff0428924.htm,
in this even nodal officer Somya Sankar and Jerlin Xavier[protected]are also scammers. They failed to resolve the issues and problems. This phone of Nodal office is always ringing and I am sure this is never attended.

their software and operations are full of faults, it is very risky to deal with HSBC. NRI please check the facts before dealing with HSBC.
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    Rakesh Rohira
    from Mumbai, Maharashtra
    Jul 3, 2008
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    I have taken a personal loan from HSBC bank last year my loan a/c no:is[protected]. after the first emi the ecs was not hitting my bank account and i use to get letters from hsbc to pay the outstanding with a penalty of Rs250, after a complain i came to know that they have entered my account no: wrong due to this the ecs was hitting some other account after repeted complaints to the coustomer care and complaining to nodal officer the mistake is not rectified till today . i have applied for two wheeler loan in other bank but it was rejected stating that i am a DEFAULTER in CIBIL today i have complain in RBI and asked for COMPENSATION of Rs30LACSfor spoiling my CREDIT HISTORY AND MENTAL HARRESSMENT.
    Aug 14, 2020
    Complaint marked as Resolved 
    Where can i see my status of my personal loan and the EMi that i had pais so far in the internet, i have my loan account number and where can i see the outstanding amount and the EMi's pending.Can i claim for tax deduction for this
    please reply at the earliest
    Hi,

    Personal Loan Account No. :[protected]
    I took a personal loan in Bangalore, now I relocated to Chennai, Now I want to close the Loan, I am sending continuously letters for closing my Loan Account. But they never replied for that. Simply they are deducting the EMI from my bank account. How to Contact them ? No way. If we are going for customer care numbers, there is no option for personal loan.

    Ultimately they does't want to close any loans before all EMI over.

    WHAT TO DO ? GREAT BANK IS : HSBC - NO SERVICE

    SAM
    i have took loan from HSBC. every month they have deducted thru ECS.final two EMI's were not deducted.i am having money in my account.But they have not deducted.finally my name went in defaulter.finally i paid by calling their executives.now what i have to do to remove my name in the defaulter.due to their prob i am facign lot of issues.
    I have also very bad experience with HSBC bank ...
    I am not able to find the personal loan contact information. I am trying from last 6 months onwords..its too bad experinace with HSBC Bank
    SUB: Loan A/C NO.[protected]
    Ref. CRU-CSU/[protected]

    Dear Sir,

    I have taken personal loan on 16.12.06 and also paying EMI regularly from Jan' 07 to June' 09. Due to my personal reasons i would like to close my balance amount Rs.2, 42, 221 / - with out pre closer charges.

    Based on my track record, kindly wave off pre closer charges on my loan A/C[protected].This is my personal request to proceed further.
    Thanking you

    Venkatarao Vasireddi
    (M)0 [protected]
    HSBC is a useless bank. I too took a personal loan from them. I want to close it. Their phone banking has no personal loan option, no customer care email for personal loan greivances seems to be available in their website. Avoid this bank.
    I am also trying to contact personal loan customer care centre. Its use less thing. there is no option for personal loan section. If any have please let me know.
    I sincerely advice to every one that dont make any contacts with this HSBC bank. Number one waste bank.
    I dont want to waste time typing about this HSBC & Barclay Idiotic Banks
    I have inform you that Mr. Ashok Das his Fathers name is Late Atul Krishna Das and his wife name-Mrs. Jharna Das residing at 301/C (301/2), Dr. M. N. Saha Road, Ambagan, Dum Dum Kolkata - 700 074, he has taken personal loan from HDFC, ICICI, HSBC, SBI, Fulertone Finance etc. banks 2 years ago but not yet to paid any EMI till date.

    Now he is trying to sale his property and going to outside of kolkata. He has planning for cheating. Please justify and take to legal action immediately.

    I am his neighbour. All neighbours to know as he is a cheater, anybody did not like him.

    Thanking you,

    Yours faithfully,
    Raju.
    Kolkata.
    Hi,

    I took personal loan from HSBC for 5 lac now after 18 month i want to repay half payment it is possble?

    and can i get benfit from it.
    Hi

    Can anybody please let me known the phone number for personal loan details. I have taken personal loan 3 years back and I am paying the amount regurally without fail and I need to close the loan as I am fed up of it but I am not able to get any source of contact for the same.

    Thanks in advance ur help will be appreciated.

    Regards,
    Madhu
    This to inform last six month i am received the closing out standing statement. I would like to inform you i want online status my personal loan.

    Kindly advice the same


    regards
    Pravin Pate
    How do i get my online status of my loan with my Loan account number. I dont hold any other savings account with the bank. Pls advice
    I took personal loan from HSBC one and a half year back sut since then i have never being called up by any of your executive to commnicate me weather i am happy or not with the services provided by you. Should i want to continue or not. Please do the needful. Regards
    My personal Loan Account[protected] which was pre closed on 23rd sep 2009 I paid cash for
    final settlement rs 155/- and got a Confirmation letter from the bank twds loan cancelled received
    letter on dt 29th september 2009

    Now i have been didcted RS 221/- through ecs kindly sort out this

    Thanks & Regards,

    K.V. VISHWANATHA
    MOBILE NO [protected]
    Dear Sir,



    This is Mr Pachiyappan Kumar, I have account in your HSBC bank, My A/c No:[protected] So I want full details of accounts statement and everything at the beginig of the account opening to end .



    Thanks & Regards



    Kumar

    [protected]
    Sir,

    I have taken loan from HSBC on 11-Jan-08. From that time to till i dont know status in any methods. so i need my internet login and password for checking my status in day. can u explain my how can get this and how can use this


    Thanks
    Balasubramaniam d
    [protected]
    Dear Sir,

    I have taken personal loan of Rs.40000/- and received from HSBC Rs.39102/ on[protected] for 24 months tenure and also paying EMI of Rs. 2484/- regularly from 03-10-08 through ECS to till date. Due to my personal reasons I would like to close my balance amount as soon as possible without pre closer charges.

    Based on my track record, kindly wave off pre closer charges on my loan.This is my personal request to proceed further. And moreover I have not received my loan A/c No also.



    Thanking you

    Lal Babu Jha
    #43, Hootagalli, Belvadi, Mysore

    [protected]
    Dear Sir,

    I have taken personal loan of Rs.40000/- and received from HSBC Rs.39102/ on[protected] for 24 months tenure and also paying EMI of Rs. 2484/- regularly from 03-10-08 through ECS to till date. Due to my personal reasons I would like to close my balance amount as soon as possible without pre closer charges.

    Based on my track record, kindly wave off pre closer charges on my loan.This is my personal request to proceed further. And moreover I have not received my loan A/c No also.



    Thanking you

    Lal Babu Jha
    #43, Hootagalli, Belvadi, Mysore

    [protected]
    Dear Sir,

    I have taken personal loan of Rs.40000/- from your Mysore Branch and received from HSBC Rs.39102/ on[protected] for 24 months tenure and also paying EMI of Rs. 2484/- regularly from 03-10-08 through ECS to till date. Due to my personal reasons I would like to close my balance amount as soon as possible without pre closer charges.

    Based on my track record, kindly wave off pre closer charges on my loan.This is my personal request to proceed further. And moreover I have not received my loan A/c No also.



    Thanking you

    Lal Babu Jha
    #43, Hootagalli, Belvadi, Mysore

    [protected]
    Dear Sir,

    I have taken personal loan of Rs.40000/- from Mysore Branch and received from HSBC Rs.39102/ on[protected] for 24 months tenure and also paying EMI of Rs. 2484/- regularly from 03-10-08 through ECS to till date. Due to my personal reasons I would like to close my balance amount as soon as possible without pre closer charges.

    Based on my track record, kindly wave off pre closer charges on my loan.This is my personal request to proceed further. And moreover I have not received my loan A/c No also.



    Thanking you

    Lal Babu Jha
    #43, Hootagalli, Belvadi, Mysore

    [protected]
    Dear Sir,

    I have taken personal loan of Rs.40000/- and received from HSBC Rs.39102/ on[protected] for 24 months tenure and also paying EMI of Rs. 2484/- regularly from 03-10-08 through ECS to till date. Due to my personal reasons I would like to close my balance amount as soon as possible without pre closer charges.

    Based on my track record, kindly wave off pre closer charges on my loan.This is my personal request to proceed further. And moreover I have not received my loan A/c No also.



    Thanking you

    Lal Babu Jha
    #43, Hootagalli, Belvadi, Mysore

    [protected]
    I strongly agree that HSBC is the worst Bank to go to! They are high headed and use to taking unilateral decisions having their own Banking Laws and Norms and are Cheats of 1st grade! I had taken personal loan ; Loan A/c[protected] which has not only been repaid but they have recovered excess amount from my account and are refusing to refund the amount with interest and also the Cheque Ruturn Charages with Interest which were Stopped intentionally as the whole amount was paid to them in Cash. I wish there was a recovery team to harass them for recovery of amounts from Banks like HSBC
    I have been going through the exact same thing. Due to their fault the ECS is not hitting the bank and they are calling me 100 times to pay the amount and charging me penalty. I want to know how did you lodge you complaint with RBI ? I want to do the same. My CIBIL history is bad as well due to their mistake.
    Hi,

    This is the worst bank i have ever seen.
    i went to their local branch in order to request for for closure of my loan amount.

    and they are not ready to accept my request.
    then i have asked to update my contact no and address they are not even ready to update my contact details.

    my personnal loan acc:[protected]

    Regards,
    Manoj
    HI SIR,
    My name is Satyendra Bajpai.I took a personal loan in Mumbai.Where can i see my status of my personal loan and the EMi that i had paid, i have my loan account number and where can i see the outstanding amount and the EMi's pending. from long long time i m wetting for the same but the result always zero.

    NOW I WILL WAIT ONE WEEK MORE, IF I WILL NOT RECEIVE ANY COMMUNICATION FROM BANK SIDE THEN I WILL BOUNCED MY EMI FROM NEXT TIME AND IF BANK WILL SEND ANY EXCUTIVE FOR COLLECT THAT OUTSTANDING BILL AT MY RESIDENT THEN WHAT I WILL DO, I DONT KNOW.
    12..01.10

    I have taken personal loan of Rs.120458 /- 48 months tenure and also paying EMI of Rs. 3506/- regularly from March 2008 through ECS to till date. my loan A/c No is[protected] . since one and half year i m not geeting any letter from your side maintaining my remaining balance. i want to know that my lattest position even i m a regular payer. kindly do the needful.

    secondly i have a requirment of additional loan of you can.

    Thanx

    Regard
    varun garg
    [protected]
    I just want to know my balance to close my lone pls mail me.I'm happy with service if I need I'll come back.
    regards
    fernandes.
    Hi,

    I had a very horrific experience with HSBC. I was out of country for 6 months and due to a family emergency my expenditure on one month went high and i called up HSBC to delay the ECS by 10 days for which they said yes but ECS was presented and it got bounced.Then their collection agent came and collected the cheque stating that ECS will not be presented but to my horror i could see the ECS deducted and also the cheque encashed. I called up customer care, visited the bank lot many times and they were not bothered to sort out the issue. I stopped the ECS after 3 months and they came running to me and settled the issue. This bank is crap. Intermediately the collection agents started calling up my telephone which was with my wife and started abusing my parents as well with filthy language.
    Dear Sir,

    I took a Personal Loan of Rs. 200000/- from HSBC bank on 12/12/2006 and Paid EMIs from that time to 10/2008. After that i didn't pay EMIs for a year. Now it is in settelement stage. I am paying less amount than the premium amount. the Bank executive told us that they will send all the no due documents and NOC. Will it be a problem for us in future to take another loan with any other bank or credit card if we go for a settlement. will they put us in siebel record?

    please guide us otherwise we pay the total amount and close the Loan.

    Thanks
    Supraja
    I have taken personal loan of Rs.100000/- and my account no is [protected]/54 for 36 months tenure and also paying EMI of Rs. 2920/- and 2310 regularly from 03-10-07 through ECS to till date. Due to my personal reasons I would like to close my balance amount as soon as possible without pre closer charges.
    i have personal loan from your bank a/c. no.[protected] on tha date of 08/09-2006 Rs. 25000 for 36-month due. due amount is 1313. after 9 month my loan was to-up for Rs. 9000 only on the date on of 16/06/2007. my loan amount was rounded to 33500 for 40-month due.

    sir pls. tell me what is my remain due how long to pay, my colculation your colculation have some diferent so, pls. send me clear details.

    Thank you .

    s.kumar Redhills, chennai-600 052.
    Hi Folks,

    i taken the personal loan from HSBC and i am not able to reach them for any information at the same time they r not calling us for any thing the worst service i never seen in bank services.

    Thanks
    Sree
    Dear sir,

    i am not getting HSBC personal loan contact number in your quiery. I need a track record of my personal loan[protected].

    Pls send the track record statement to my mail id.

    Pls add the personal loan information in your quiery number, otherwise customer will suffer because of your mistake.

    Regards,
    Ramesha.G
    Sir, I had taken a personal loan from ur Hyderabad Branch worth Rs. 50K. Due to my some my personell faimly problem, i had left the hyderabad, when i was leaving hyderabd, i have already been inform over phone to his Hyderabad Office, that i am leaving hyderabad, and shifted my ECS. But 6 t0 7 times reminder over phone and custmore calling no body has guidme. After some time he has came out from his sleeping mode, and blaming me that i am asconding. And start to harresing my wife over phone and as well as my comapny HR. The result is that i have left the job. Due to calling from collection department, And some One is call from Hyderabd to my Wife that Bank will put your whole famly in lockup.
    Sir, Right now when i am not a position to pay back in single shot, i have already mail to him what ever the os amount i will pay 9 equal installment amount. But They are not ready, and contineous herrsing me and my faimly also.
    Some is Help me.
    Regards
    Praveer
    Dear Sir,

    I have a personnel loan with HSBC and as of now I am not able to pay the amount for next 3 months.Is there any possibility to stop the payment and procedd from the 4 th month onwards?

    -Kishore.
    sir/madam,

    I have taken Personel Loan from Your Bank. I am Paying emi regularly, But I did'nt get any statement of my account. If possible Pls send Total Account Statement of My Personel Loan to My mail ID, Other wise Pls tell me the Process.

    My account No:[protected]

    Regards,
    R.Ramesh Naidu
    Hi,

    Personal Loan Account No. :[protected]
    I have took Personal loan 70000 from HSBC 2 yaers back(Apr07).Regurley i paid the EMI 3446 till now without any pending.This is last month for paying EMI, as per the documents this month they need to detect the 2516- but they detect the 3446. Can u please Update.

    when i am trying to call HSBC customer care all the calls are going to system generated and they are Providing the only three options like credit card, debit card and loss of card.
    no freakin bank is good coz its been more than one month m tryin to get a study loan of some around 3-4 lakh so i can complete my education, Ive distributed my contact numb among hundred of bloody banker but no one yet call me up, m ready to give my original copy of evry document, so the bank can reach me at any point of time if i would misbehave, mostly Im not happy with SBI Coz Ive called up them 2 times they ev wasted my minutes, my money and energy, they gave me a request code and always keep saying that u will get a call from our senior department. but no fu, , , , , , , , senior called me up, one day wen i will became a big rich man than I swear I will never put my money in SBI, Im sure at that point of time they will call me for credit card and all than i will screw them only to SBI wala, let it be yaar, I[censored] could help me to get that loan, Its really important,
    sir/madam
    I have taken Personel Loan from Your Bank 3 yrs back I am Paying emi regularly, But I did'nt get any statement of my account. If possible Pls send Total Account Statement of My Personel Loan to My mail ID, Other wise Pls tell me the Process.Idon't have my a/c no pls send my a/c no also
    My Personal Information my name reshma vasant kadu
    adress Rajaram bacchan Yadav chawl bandrekar wadi jogeshwari (e)
    my dob 31/5/1985 my email ID reshma.[protected]@rediffmail.com
    Hi

    Can anybody please let me known the phone number for personal loan details. I have taken personal loan 3 years back and I am paying the amount regurally without fail and I need to close the loan as I am fed up of it but I am not able to get any source of contact for the same.

    Thanks in advance ur help will be appreciated.

    Regards,
    PRAMOD
    [protected]
    Email:[protected]@yahoo.co.in
    I have been trying to get personal loan contact number but seems intentionally they dont provide to customers so that they can continue with fraud activities. they debited access amount from my bank but can't complain. avoid this bank!! dont know why RBI allows such banks to function in india
    Hi,

    This Ravindra i had taken personal laon from i need a statement & Balance loan amount.
    No [protected]
    Dear sir/Madam

    I have taken person loan from Hyderabad Panjagutta branch in 2006 .due to some personal reasons i have changed my address from kukatpally to Chintal near Balanager.Please let me know which office tocontact to change my address.Please send the details to my mail ID.
    My A/c No:[protected]
    [protected]@gmail.com

    Thanking you
    Rajendra.m.v
    [protected]
    Hi,

    Personal Loan Account No. :[protected]

    Where can i see my status of my personal loan, i have my loan account number and where can i see the outstanding amount and the EMi's pending.

    please reply at the earliest

    Thanking you

    Shivani Mittal
    SJ-21,
    Shastri Nagar
    Ghaziabad
    [protected]@gmail.com
    Hi,
    I have taken personal loan in hsbc, so every month bank is debiting EMI through ECS.But in a particular month, i dont have sufficient balance in my account and then agent called me for the payment, i told him i would pay in 2 days, mean while amount is credited into my bank account.Within one day bank debited the amount from my account through ECS.But this information is not updated to me and your agent.And the next day, unaware of the payment made through ECS, so i have paid the amount to your agent .After that i called to bank about adjust the extra payment to another EMI but they told that we will just adjust the amount from the principle amount .This is not at all fair.So i need the clarification regarding this deduction of extra EMI through bank statement (Complete bank statement) to be forwarded to my email id ravikiran.[protected]@gmail.com.I am looking for your response

    Loan number:[protected]
    sir,
    I am pre - closing the personnel loan, so what can I do send details of address or contact no to mail [protected]@yahoo.com
    sir,
    I am taken personnel loan 3 years back my EMI amount is 4469 so I wants to pre-close please without preclouse amount then send details of address, contact no, type settlement to my mail [protected]@yahoo.com

    J.BHOOPATHI
    M.NO. [protected]
    I have taken personal loan of Rs. 279, 483/- and received from HSBC bank on 02.07.2008 and loan is repayable in 60 months paying EMI Rs.8, 367.86/- regular till date. In this regard we have not receive the amortization details about my account till date. So please kindly look into the matter and please send us the my loan account details by soft copy immediately. This is for your kind information and consideration.

    Thanking you & awaiting for your quick reply.

    Regards,
    Ch. Anji Reddy,
    Mobile: [protected]
    Email: [protected]@yahoo.co.in
    H.No. 2-22-182/1C,
    Jaya Nagar, Opp.K.P HB Colony,
    Hyderabad-5000072.
    I will strongly agree with all of you guys. HSBC is the most worst bank compared to any other bank and I would suggest not to go with HSBC and they will cheat the customers like anything. At the time of loan taking they mentioned that my last EMI will be waived off if I clear all my installments without any late payment. But today they are chaning the words and simply cheating the customer. My sincere advise not to go with HSBC bank for any personal loans.

    Venkateswara Rao, Chennai.
    Sir,
    I have received a personal loan call from your mumbai branch on[protected] through Mr. Manoj
    I agreed and got the personal loan on Ist of Feb 2012. After seven days I got a call from your bank for the
    EMI of Feb month I asked them I got only PL on this month only why I have to pay from feb month onwards
    That is like that only they said then for that also i agree then I paid the FEB Month EMI through cheque
    by collecting person. But till now I have not received any amortization schedule and other PL related
    documents not recd . I have contacted chennai branch madam mobile no - [protected] no response.
    PL reply for me

    My mobile no is [protected].
    TO,
    HSBC BANK

    Dear Sir,

    SUB:LOAN ACCOUNT NUMBER[protected]

    This is to inform you that I have taken the amount of 200000/ Rs as a Personal Loan from your bank.This loan was started 1st EMI 3Sept 2007 and loan has to complete in 60 EMI. The EMI amount is Rs 5188/.
    I have continuous paid my EMI.Now it will complete after 2 months.Today I have received a letter from you (Ref-CRU-CCU 04) that I should payment of 3056/rs even after the payment of all the scheduled 60 EMI. Why I should paid this because of my regular payment for my EMI ? I have record that my EMI is never late and don't bounce any.cheque.
    Please clarify me that how to calculate this amount? I am not interested to pay any extra rupees.With my humble request I want to NOC after 2 months complete my loan.

    Rajeev Shukla.
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      MRS NAYAK MILAN
      from Mumbai, Maharashtra
      Jul 1, 2008
      Resolved
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      Resolved

      As first time user i was unaware about how to inform you to convert bill amount in to emi's, i called up after i receive my statement in february, then your phone banking people refused to do so saying u need to call before you receive statement, some how i could manage to pay my total amount by 21 st april, otherwise all other statements regularly paid by me, i humbly request to consider my application waive off all extra charges still shows pending in my latest bill carried from feb till date
      Aug 14, 2020
      Complaint marked as Resolved 
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        S
        Saurabh Yadav
        from Jalandhar, Punjab
        Jun 30, 2008
        Resolved
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        Resolved

        I have a bad experience with the HSBC after a long time relationship. I have mailed thricely my coplaint on [protected]@hsbc.co.in but no response till date due to this outstanding on my Card increased up & up simultaneously.

        I have discussion with customer care for more than 3 times but there is no response regarding the issue. As I remember I talked to Mr. Jatinder & Vinay Rao (Assistant Manager) for the issue illustrated below.

        Hence draw your kind attention below toward a matter pending for long time against my HSBC Credit Card No [protected]. -:

        1 The total outstanding was Rs. 15549.71/- as on statement period 09 Oct 2007 to 08 Nov 2007.

        2. I had submitted the two cheques for worth Rs 800/- and 14000/- which shows the Cr. In to my A/c on 1-Dec-07 and 5-Dec-07 respectively. Due to credit of said cheques my total outstanding was Rs 861.56/- as on statement period 09 Nov 07 to 08 Dec 07.

        3 There was no payment made by me (Rs 861.56/-) in time, that’s why bank charge me late payment charge Rs 400/-.. Than I have talked to customer care regarding the reversal of late payment fee and customer care executive commit me for the reversal of said amount in the next statement. The total outstanding was Rs. 1341.53/- as on statement period 09 Dec 2007 to 08 Jan 2008

        4 I was astonished when I received the next month statement for worth Rs 16708.81/-(Statement for the period 09 Jan08 To 08 Feb 08), Although credit card not used by me. After confirmation from the customer care Officer Vinay Rao that above mentioned cheque for worth Rs 800/- and 14000/- which shows the Cr. In to my A/c on 1-Dec-07 and 5-Dec-07 respectively now entry of BOTH cheque shows TRANSFER TO SUSP A/c on dated 05 feb08. He ensure me that this will be rectify and reflect in the next statement.

        But there is no rectification has been done so far and bank charge me penalty, interest etc accordingly. Due to negligence of HSBC credit limit of my card reduce from 104000/- to 17000/-.

        Hence my outstanding lift high & high from 861.56/- to 22082.86/- as on statement 09 Apr 08 to 08 May 08.

        I am liable to pay only Rs 861.56/- which is actual amount. Kindly check the record and send me rectified statement of Rs. 861.56/- so that I can make said payment to HSBC.

        Regards
        Saurabh Yadav (Mob [protected])
        Aug 14, 2020
        Complaint marked as Resolved 

        HSBC Credit Card — Wrongly charged charges on expired card

        I was holding your Credit card no [protected] which was expired on 01.01.2007. for which i have clear all the dues and send a letter to you also that this was my last payment & your customer care officer also confirm the same .

        Now yesterday your call centre executive is calling me & saying that there is minimum amount due is around Rs 420. I was shocked how there can be any due & same is reminded to me after almost one year.

        I totally re fussed to pay any ting & tell all these things but he was saying that i have to call the customer care for further clarification.I immediately call the customer care but they are also not giving me any satisfactory answer.

        So Sir, i am clearing it again that there is not a single rupee is due against me if there was any due against me it should be re mined me at that time only now after one year by charging the bank charges & interest on same you are saying there is some due against me.

        Again i am clearing that i am not going to pay any single rupee.

        I have almost seven banks credit card nothing is done like by you by any other bank.

        So pl. check your record & confirm me that all amount is settled and now onwards you not received nay phone call.
        I am having exactly same problem.... :(
        pls infrom me. this hsbc credit card is regular? card no is [protected].

        HSBC Bank Cr. Card — Dispute of HSBC Credit Card No 4384 5999 1344 3171

        I have a bad experience with the HSBC after a long time relationship. I have mailed thricely my coplaint on [protected]@hsbc.co.in but no response till date due to this outstanding on my Card increased up & up simultaneously.

        I have discussion with customer care for more than 3 times but there is no response regarding the issue. As I remember I talked to Mr. Jatinder & Vinay Rao (Assistant Manager) for the issue illustrated below.

        Hence draw your kind attention below toward a matter pending for long time against my HSBC Credit Card No [protected]. -:

        1 The total outstanding was Rs. 15549.71/- as on statement period 09 Oct 2007 to 08 Nov 2007.

        2. I had submitted the two cheques for worth Rs 800/- and 14000/- which shows the Cr. In to my A/c on 1-Dec-07 and 5-Dec-07 respectively. Due to credit of said cheques my total outstanding was Rs 861.56/- as on statement period 09 Nov 07 to 08 Dec 07.

        3 There was no payment made by me (Rs 861.56/-) in time, that’s why bank charge me late payment charge Rs 400/-.. Than I have talked to customer care regarding the reversal of late payment fee and customer care executive commit me for the reversal of said amount in the next statement. The total outstanding was Rs. 1341.53/- as on statement period 09 Dec 2007 to 08 Jan 2008

        4 I was astonished when I received the next month statement for worth Rs 16708.81/-(Statement for the period 09 Jan08 To 08 Feb 08), Although credit card not used by me. After confirmation from the customer care Officer Vinay Rao that above mentioned cheque for worth Rs 800/- and 14000/- which shows the Cr. In to my A/c on 1-Dec-07 and 5-Dec-07 respectively now entry of BOTH cheque shows TRANSFER TO SUSP A/c on dated 05 feb08. He ensure me that this will be rectify and reflect in the next statement.

        But there is no rectification has been done so far and bank charge me penalty, interest etc accordingly. Due to negligence of HSBC credit limit of my card reduce from 104000/- to 17000/-.

        Hence my outstanding lift high & high from 861.56/- to 22082.86/- as on statement 09 Apr 08 to 08 May 08.

        I am liable to pay only Rs 861.56/- which is actual amount. Kindly check the record and send me rectified statement of Rs. 861.56/- so that I can make said payment to HSBC.

        Regards
        Saurabh Yadav (Mob [protected])

        CREDIT CARD HSBC BANK — Chaque issed was not utilised,Bank is Demanding Interest & Penalty

        my card no. [protected], which I have never utilised from the date it has been issued to me.
        vide latter dated 30.07.08 bank has shown overdue amount Rs.1184.64. prior to this there were several massages from the bank to deposit the amount other wise face consequances, reason best known to them.
        I surprised to see that bank has issued a chaque worth Rs.10000.00in my favour, which I never assked, nor encashed the same. This way bank masy issue the chaque of any amount and will collect interest at their own.
        Why I should pay the interest& panelty when the chaque in question has not been utilised by me.

        Credit Card — I do not receive statements and then asked to pay penalties interest etc.

        I do not receive statements and then asked to pay penalties interest etc. I have again not received statement of Sep 08 in spite of repeated communication with you and your assurances.

        HSBC — Dispute of HSBC Credit Card No 4384 5999 9845 2212

        Dispute of HSBC Credit Card No [protected]

        I have a very bad experience with the HSBC . I have mailed twice my complaint on [protected]@hsbc.co stating that I have never used my Credit Card but I am receiving bill, please look into it. But no proper response till date and I receive threatening calls from collection department saying they will Screw up my life and will do lot of things that I can’t even sleep. Now, I started receiving calls from [protected] and [protected] these people are very rude they use abuse language after explaining clearly that I have not used my card and the bank had sent me wrong billing.

        Can any one please please... let me know where to raise complaint regarding the same([protected]@rediffmail.com),
        and I suggest everyone NOT TO GO FOR CREDIT CARD.

        Can any one please please... let me know where to raise complaint regarding the same([protected]@rediffmail.com),
        and I suggest everyone NOT TO GO FOR CREDIT CARD.


        My email: [protected]@rediffmail.com
        Dispute of HSBC Credit Card No [protected]

        I too agree to him and my case is different below,

        I too have a very bad experience with the HSBC . I have mailed twice my complaint on [protected]@hsbc.co stating that I have never used my Credit Card but I am receiving bill, please look into it. But no proper response till date and I receive threatening calls from collection department saying they will Screw up my life and will do lot of things that I can’t even sleep. Now, I started receiving calls from [protected] and [protected] these people are very rude they use abuse language after explaining clearly that I have not used my card and the bank had sent me wrong billing.

        Can any one please please... let me know where to raise complaint regarding the same([protected]@rediffmail.com),
        and I suggest everyone NOT TO GO FOR CREDIT CARD.

        My email: [protected]@rediffmail.com
        Sub : Dispute of HSBC Credit Card No [protected] INR VISA GOLD

        Dear Credit Card Manager
        (Dispute Department- Credit card Section)

        Sir,

        I already complaint through my login id regarding wrongly charge on my CREDIT card without my approval or any information.

        When i login my c/card a/c last week then surprised my accout is already debited for sum of Rs. 11701/- dtd 06/08/08 against Royal Sundram Allaince without my knowlege and any information or approval.

        Then, i contact your customer care person Mr.Vishal and Ms. Manshi(bOMBAY) they noted my complain and suggest me for written a complain letter to credit card Manager (Dispute Deptt.)

        I request to you pls immediately reverse the amount with including charges (interest/service tax etc.)

        Pls do the needful and hope positive responce.

        And Noted these kind of entries not reflect my account without my approval.

        Thanks
        Rajendra Kr. Baish
        Sir,

        I already complaint through my login id regarding wrongly charge on my CREDIT card without my approval or any information.

        When i login my c/card a/c last week then surprised my accout is already debited for sum of Rs. 11701/- dtd 06/08/08 against Royal Sundram Allaince without my knowlege and any information or approval.

        Then, i contact your customer care person Mr.Vishal and Ms. Manshi(bOMBAY) they noted my complain and suggest me for written a complain letter to credit card Manager (Dispute Deptt.)

        I request to you pls immediately reverse the amount with including charges (interest/service tax etc.)

        Pls do the needful and hope positive responce.

        And Noted these kind of entries not reflect my account without my approval.

        Thanks
        Rajendra Kr. Baish

        Cont No. [protected]
        Hi HSBC,
        I am really shamefull to have a HSBC Card no [protected].

        My signature & all required details Like.. Previous any Credit card details & Pan card has been taken for Gold Credit card form..and I have signed for Gold Credit card only(I hace crosssed all other cards details in Application form)..but what I receieved is Classic one...and even after lodging a complain for so many times, no responsible executive from HSBC has revert back.
        My card was issued on 17th March 2008 and now almost 7 months has passed...but HSBC is sleeping..
        My complain no. is 5698977 and HSBC A/C reference is [protected].(KMM[protected]LOKM)
        If HSBC can manupulate in Application form & signatures, then they can do anything!!!
        I am reachable on [protected]...
        I am confident that we should be away from HSBC Credit cards...nothing to say more...but I have suffered a lot...

        Please help,
        Praveen Sharma
        [protected]
        Mohammed,

        My case is similar.I have a statement showing 11, 000 due even if I have not used it.I had done a settlement of 4000 rupees with them.still the account was not settled, the bank is defrauding customers.

        I have approached all levels of customer support but none has responded so far.

        I am contemplating approaching the consumer court now.

        Regards,
        Sanjeev
        I was approached by some HSBC agent for the Credit Card. I have received the Credit Card but have never used it. I am getting the calls from HSBC for payment of Rs. 9000 and Rs. 350 immediately.

        I do not understand how come they demand such a amount. I had asked the HSBC customer care and also the Bank offical to let me know what exactly is the amount for which they are charging. But they are not able to answer. They only say you have to pay or you will get blacklisted and what not.It is just non-sence going on.
        SIR,
        I KSRINIVAS CARD HOLDER (CARD NO: [protected]),
        IAM HOLDING THE SINCE LAST 7 MONTHS TILL KNOW I DINT GET EVEN SINGLE
        STSTEMENT, SO HOW CAN I PAY THE BILL,
        SO PLZ GO THRU THAT.
        OK IF NOT I WONT PAY ANY BILL.
        Hi I have applied for a credit card but after 15 days of applying the credit card, I have received a letter from the HSBC that due to some insufficient documents we cannot issue credit card now and even if you have received any then kindly ignore the same. Though I did not receive any credit card but still am receiving credit card statement and call from the collection deparment regarding the payment (towards the insurance which was provided by the HSBC at the time of applying with the credit card). I have discussed with the customer care people regarding this. They said there is nothing to worry and you just speak with the collection department then I spoke with the collection department regarding the same and they said kindly contact with the customer care people. Which is quite hurrible.

        Also, I sent e-mail on hsbcinfo and i got reply from them as kindly liase with the collection department.


        Please help me with this matter.

        HSBC Credit Card — Credit Card Dispute

        Hi.
        I lost my HSBC credit card on 30th Dec 2008.Immediately i called customer care and blocked the card.While blocking the card, executive confirmed that the card has not been used yet and to protect further it will be blocked immediately.
        I got satisfied and back to work.Few days later got the sms for 43000 outstanding on that card. Immediately i called customer care and didnt get the satisfactory answer about where and when card was used.
        In statement i checked the time of transaction and it was after i called to customer care after loosing card.I put that in dispute.
        But after 45 days also bank is on same tune and calling for payment.

        Thanks and Rgds.
        - Archana
        Hi,

        I have made a total payament on 12th December 2008 but the charges were levied on my account. but my due date was in 6th dec and my bill generation date is on 14th of every month. I was informed that if i make the total payament before bill generation date there will be no charges but iin case if i make the minimum payament then all the charges will be leived and i am liable to pay. the same complaint was raised in call center on 16th dec and Mr.Chetan team manager told he would call me and solve the problem. But waited for few days again i called in jannuary and spoke to Mr.Zabber and he also said the same. by this negligent act by bank every month they are charging me with all the charges and they have blocked my card so would request your complaint cell to solve the problem.
        Dear Sir,
        I would like to inform you that I was having HSBC Credit card No. [protected], exp. By 01/09. So, on this card I have an outstanding amount for Rs. 6349.96.
        Actually the Outstanding amount on my expired credit card is not the real, they are just Finance Charges, Service taxes & Late Payment Charges. So, I would like to inform you the whole story from beginning. In Oct. 2007 I bought a cell phone through HSBC credit card for Rs. 15623.00 & by that time I got a call from HSBC for TATA AIG General Insurance Scheme at Rs. 10.00 /month. So, total amount was Rs. 15633.00. This Insurance Scheme I owned for 2 Months & then Rs. 10.00 was added more to my amount. After 2 Months I requested to cancel the Insurance Scheme.
        I made a Cheque for Rs. 15643.00 (HDFC Bank Cheque no. 592854) & dropped in HSBC ATM Branch in Sector-14, Gurgaon(Haryana). But by 5 days my cheque was not cleared & then I talked to HSBC Customer care & the person asked me to re-issue a new cheque. So, I made the Stop Payment for the old cheque & same time I issued another cheque for the same amount i.e. Rs. 15643.00 (ICICI Bank Cheque no. 985848). But when I saw the Statement then I found that some Finance Charges & Service Tax was added in my credit card Statement. Actually by the another Cheque the Due Date for the Payment was already Over due to mishandling by your Cheque Collection deptt.(They Misplaced my first Cheque).
        After addition of Finance Charge & Service Tax Charges the amount becomes Rs. 920.09 & same time I talked to HSBC Customer Care Deptt. & request them to Waive off the extra Charges & he agreed to waive off the Charges. Again I received a statement & found the previous charges were same with addition of Late Payment Charges, Finance Charges & Service Tax.
        So, again I requested to HSBC Customer Care to waive off the above said charges but the person said you will get the all charges to be waived off by next statement. But actually I found the same charges with some addition of Late Payment Charges, Service Charges etc.
        So, regarding this there was no call I had received from HSBC side & after a long period of time I got a call from HSBC side that I have an Outstanding amount on this Credit card & amount is nearly Rs. 4500.00 in the month of Nov. 2008. So, again I tried to HSBC Customer care & I told him that I have not done any Shopping or Purchasing & request him again to waive off the Charges. But there was no change from HSBC side.
        So, on 08/12/2008 I talked on HSBC Customer Care No.[protected] to Mr. Aditya & he said that My Card Services has been stopped & regarding the Outstanding amount issue talk to Collection Deptt. Then I called on this No.[protected] & talked to Ms. Riya & She gave me the No.[protected] of some external agency Service Deptt. Who is handling the Outstanding Payment Issues.
        I tried to contact at the above no. but there was no response. So, I tried next day again but still no answer. After 2-3 days later I received a call from[protected] & the person said that he is calling from HSBC Bank & there is some outstanding amount is there on your Credit card & If you will not pay the amount then it will not be good for you & your health & we will collect the money from other way.
        After this I wrote a mail to [protected]@hsbc.co.in & [protected]@hsbc.co.in & request them to do not make these type of Threatening & harrasing calls to me & also requested them to settle the charges. But they said in their reply that I have to pay all these charges & there was no response regarding the threatening call. So, one month later i.e. on 10/01/2009 I got a call from Mr. Rangeshwar & he said that he is calling from HSBC Recovery Deptt. & asked me to pay the Outstanding amount. But when I told him the whole story then he agreed to settle all the dues at Rs. 500.00.
        I asked him to send a person to collect the money & give the Clearance Letter (No Outstanding payment on my credit card), then he said that first give the amount for Rs. 200.00 & when I will give the remaining Rs. 300.00 then same time he will provide the No Dues Letter to me.
        So, he sent his person on 13/01/2009 & I gave him Rs. 200 & got a receipt(copies enclosed). So, I thought that this matter will be settle by Feb. 2009, but there was no response in Feb.2009 & even in March 2009.So, I got a call again in beginning of April 2009 & he asked me to pay Rs. 105.00 & when I will give the remaining amount I will get the No Dues Letter. So, again one person came from HSBC & I gave him Rs. 105.00 on dated 06/04/2009. So, this was the story up to now & I was waiting for a call from HSBC side that on which date I have to pay & get the No dues letter.
        But on 04/05/2009 I got a call from[protected] & Ms. Chinki said she is calling from HSBC Bank & there is an Outstanding amount for Rs.6349.96 is due on my expired credit card. Then I told him that I have already talked for the settlement of the Outstanding amount in Rs. 500.00 & I have already paid Rs. 305.00, then she asked me to provide the details regarding the settlement, then I asked her to call on 05/05/2009 in morning time.
        So, she called me & told me that HSBC cannot settle the outstanding amount in Rs. 500.00 & I have to pay Rs. 1300.00 & as per her discussion with her Senior person She can settle it in Rs. 900.00.So, Now this issue becomes serious issue for me & I have talked to National Consumer Helpline (Ref. No. 180678) on this no.[protected] & they advised me to write a letter & mention all the conditions.
        I did the same but till now I have not received any answer.

        Sir, Plz. help me out to cler this matter .
        Alok Sharma

        E-mail : [protected]@yahoo.co.in
        Hi,

        I agree with the comment above.

        After being a long term customer of HSBC, surprised to see that renewal card has been issued as my current card (which is life time free card) is about to expire in the month of August 09 and for this an amout of 1050 has been charged to my bill for the month of July 09. I was about to close the card in this month, but before that i received the renewal card and also amount charged to it. i discussed the same with deepa customer card department, and surprised to hear that the amount will not be reverted back. I dropped mail to HDBC on this and found no response.

        Srinivas.R, Hyderabad.
        Dear Sir/Madam,

        My name is Mr. Naganath Bichkunde and HSBC credit card no.[protected] – 8010.
        As per you’re your agent told there will no charges for credit card it’s a life time free.
        Then why you are changing I paid it fine also Rs. 771 + 400 =1171/-.
        My first time issued credit card was expired after that I received the call from your department.
        That time only I asked your department people whether it is life time free or chargeable they told no sir it is life time free.
        As I attached here my two statement in that it is showing the annual fee of Rs. 700/-.

        Please cancel it I don’t want your credit card, this mail I will put in my outlook for future reference

        Thanks & Regards,
        Naganath Bichkunde
        I have been using HSBC card for almost 14 months. i used to clear the full amount all these months.last month I had a bad experience.I paid up the total dues and a balance of Rs.3, 000 was left balance again i continued using the card. No i got a bill- very funny- the interest amount is 1, 568/-.
        how can any rate of interest show this amount- so i contacted the customer care and they promised to send me the statement and they send me a slip, caculating rate of interest every day.

        its a shame that HSBC is cheating customers - I REQUEST ALL THOSE WHO READ THIS MESSAGE TO STOP USING THE HSBC CARD.
        Dear Sir,

        Ref to your mail - Reference Number[protected] dated 27.08.2009 by Abu Tahir - Customer Service Executive
        The Hongkong and Shanghai Banking Corporation Limited. I request you to please check my account from last year. I have some problems which have to be resolve from your side.

        1) Your service is very poor and no executives have knowledge to handle queries of Customers.

        2) As per my bill I have paid Rs. 10000/- in June itself. If my intension was wrong not to pay you money then I would not pay this amount also.

        3) At the time of issueing a card your executive told that their wont be any annual fee but in the month of July 2009, you charged Rs. 3000/- to my account. After that i stopped paying the bills. I immediately call custmoer care but they havent responded to my query.

        4) Your all executives are hopeless. They literally gives me miss call on my mobile and also different executives call me by which i have to tell this problem to every one. and also the query doesnt solved yet.

        5) Because I havent paid the bill you have charged me more interest and late payment fees.

        6) I request you to give my case to one of Executive which will solve this issue. As i want pay the reasonable amount and Close my account.

        7) I talked to Customer care they told to contact Collection Department. And your Collection Department told to contact Custmer care. My request is to reverse the unwanted amount you have charged and close my account as I’m ready to pay remaing amount.

        8) Your Collection Department is threatning me from following numbers.
        [protected]; [protected]; [protected]; [protected]; [protected]

        9) I’m filing complaint against them, in consumer forum and police also.

        Finally I’m requesting you to settle my accounts and close. Solve my issue as early as possble.


        Regards,

        Harshal Ramteke
        Dear Sir,

        I have received credit card ( Credit Card No.[protected]) satment for the period 17 /09/09 to 18/10/2009 and surprised to note that you have levied late payment charges and finance charges amounting to Rs. 850/- approx.

        Please note that i have not received the above statement till date and after receiving the call from your concerned deppt. I had asked for the duplicate statement however which has also not been received till date. However in view my association with the bank I have deposited Rs. 5850.00 in cash on 12/10/2009 in view above it is very clear that i am not responsible for making the late payment.As such you are requested to please withdraw above charges and send me the revised statement so that due amount could be deposited.

        With rega

        M.K.Tibrewal
        Hai HSBC,

        I request you to please send immediately my Credit Card Statement till date for the following
        E-mail ID:


        [protected]@arvindmotors.com.
        Hi
        I am using hsbc credit card from more than 2 years, I have purchased some 20, 000 to 25, 000. And now my Outstanding is 66, 000. i have not paid any amount to hsbc . How can i cancel my card only i can pay what i have spended, not with finace charge and some thing..

        Any body can help on this..
        I totally agree with the above. HSBC is famous in doing frauds, the same happened with me as well.

        CREDIT CARD HSBC BANK — EXCESS DEDUCTION

        DEAR SIR, I HAVE GOT A VISA CARD FROM HSBC DELHI, AND UNFORTUNATELY I HAVE DONE ONCE ONLY A SHOPPING IN US FOR 24 THOUSAND, AND MY INSTRUCTION TO THE BANKS WERE TO DEDUCT AMOUNT FROM MY ACCOUNT.. BUT BANK DID NOT SEND ME ANY BILL TILL THE TIME I HAVE ENQUIRED AFTER 3 YEARS, AND THEY QUITELY KEEP DEDUCTING THE APPROX 2000 RUPEES EVERY MONT AS INTREST OF THE 24 THOUSAND PURCHASE, AND IN 4 YEARS THEY HAVE DEDUCTED ABOUT 85 THOUSAND RUPEES FROM MY ACCOUNT , INSTED OF THEIR PRINCIPALE AMOUNT OF 24 THOUSAND, AND STILL THEY ARE SHOWING THE BALANCE TO BE PAID 37 THOUSAND FROM ME.

        SIR KINDLY ADVICE IF AND WHEN I HAVE GIVEN CLEAR INSTRUCTION TO THE BANK THAT ANY AMOUNT TO BE DEDUCTED FROM MY ACCOUNT, WHY TEHY HAVE NOT DEDUCTED THE AMOUNT AT THE SAME TIME OF MY SHOPPIN/PURCHASE, AND WHY THEY DID NOT SEND ME THE BILL FOR THE ABOVE, AND QUITELY THEY HAVE DEDUCTED 4 TIMES FROM MY ACCOUNT AND FOR WHAT SIR PLEASE HELP ME AS I HAVE STUCK WITH THIS MATTER,

        IAM WORKING IN SHIPPING AS NAVIGATOR AND WHEN IAM NOT AT HOME I COULD NOT DO ANY THING, AND I HAVE FILED A CASE IN NAINITAL INCONSUMER COURT BUT NO RESPONCE,

        I AM VERY DEPRESSED AND UNNECESSORY THIS PROBLEM IS TROUBLING ME. PLEASE HELP ME TO GET RID OF THIS AND MY EXCESS AMOUNT PAID TO BE REEMBURSED FROM THE BANK.


        THANKS AND KIND REGARDS

        MAZHAR HUSAIN
        A/C NO[protected]

        HSBC BRANCH NEW DELHI
        i had also a very bad exp with HSBC, they use thired party for selling off their credit cards who will not speak truth at the selling time and says it is a life time free card but actually when u take this HSBC starts sending the annual fees which is 2000 for Gold credit card, I got this card in my office at HSBC free champign and never used. When i saw statment they calulated (don't know about their calcualtion) for otstanding of 9k whic was only their annual fees n all.. I never used this card. When i approached them they reversed it now but they put my name in CIBIL as a defaulter. Now i am stuck for loan and feeling like cheated by HSBC. We should gather and raise this to RBI.

        I won't suggest anybody to go for HSBC, i[censored] wanna go please read document carefully and take sign also of marketing executie on commitments.
        Im Sendil Kumar, from chennai.

        They HSBC initially told that this is a life time free card and there will not be any charges. but they dont keep up the word. they are keep on charging the fee.
        Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

        At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

        I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

        Please go to this site. This is an interview that I did concerning HSBC.

        http://www.youtube.com/watch?v...


        If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
        They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

        http://timesofindia.indiatimes...

        http://www.indiaconsumerforum...

        http://www.consumercomplaints...


        http://www.consumercomplaints.in/?search=HSBC+Bank

        Now ask yourself is this the Bank for you in India.

        So if you would like to contact me and send me your phone number I will call you personally.

        Kind regards
        Michael

        Mobile: 0044 [protected]
        E-mail: [protected]@aol.
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          G
          Gaurav Kumar
          from Chennai, Tamil Nadu
          Jun 29, 2008
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          This Coplaint regarding My credit card payments, As per me i m ready to do settlement of card. but they people tease me & my family last 30 days continueously one reprsentative from HSBC Collection centre to my home & misbehave(kuch galiyan) to my family in my residence that is major impact for me & my family.Due to some problems(health) in my home i m not ready to give payments immadietly. i already make promise to them i will give one PDC cheque for Dated 10-07-08 for my minimum payments but they people don't listen me. they call me & my relatives phone regarding that & use some abuse language that i cann't explain there words. they vanished up my all image now they torcher me in my office what i can do i want really sattlement what i can do best please haelp me to resolve this issue

          gaurav Kumar
          [protected]
          credit card no.;- [protected]
          my credit card issue was closing immediatly i agree to sattelement
          i was sattelement my credit card immidiatly
          hmm

          HSBC Credit Card — RECOVERY AGENTS AGAINST

          R/Sir, Madam,
          This is to infomrs against HSBC BANK (CREDIT CARD) recovery Aegncies, Persons was any time comes at our house with 3 to 4 peoples & asked fooles' words with very... presared my father, mother others' avelable any people on time,

          Sir, I can't any think roungs with bank but my problem is. I am jobless since from Novembar2006 to till know other than, I had leves from my house last 4 (four) year's resions are recovery agents was created more... problems...

          Sir, last four (4) years my femaily (Wafe & 2 Chillds') till know staying at others places (Her Sister) with both chiellds' I can't paid school fees of my cheillds last 3 years. So. please kindle help & Solve my probles with try to understands please gaidline about its situations
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            Aditya Verma
            from Mumbai, Maharashtra
            Jun 29, 2008
            Resolved
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            Resolved

            Hello,

            This is mu complina that I have no9t recvd my PF amount as I worked with HSBC VIZAG from NOV 2005 - Jan 2007 in that duration I filled my form 2 times and I have not got any thing Upto now, its over an year and no one is their to take accountability, I am very sure that other are facing same problem this is very sad that organisation Like HSBC are also having such kind of HR, I also wnat to add the name of Person working at that time his name was Srikanth a very useless fellow and do not have any concern about employees who gave their efforts to company and after they leave no one is their to think about them.

            MY PF account no is AP/HYD/37897/15234
            Aug 14, 2020
            Complaint marked as Resolved 
            Did you recieve you PF yet. Or are you still uncertain about Your PF?
            for hsbc job :to tellcaller job
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              NAVEEN BHARDWAJ
              from Chennai, Tamil Nadu
              Jun 28, 2008
              Resolved
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              Respected Sir,
              Please tell me the status of my credit card,
              Ref.no.[protected].



              Thanks
              Naveen Bhardwaj
              Aug 14, 2020
              Complaint marked as Resolved 

              HSBC GOLD CARD — NON RECEIPT OF CREDIT CARD STATEMENT

              Dear Sir,

              This is with reference to my HSBC GOLD Credit Card No. [protected], that I have not received my Credit Card Statements for April & May 2009, so also the e-mail & sms.

              That I am an old customer now and there is no change in my address, either postal or e-mail.

              On 27th April & 27th May 2009 I got calls (from[protected] requesting to deposit a minimum amount of Rs. 172/-, which I did the next day. On both the occasions, I informed the person calling me that I have not been receiving the Statements, hence could not make the payment. Where upon I was suggested to make a payment of Rs. 172/- immediately to save my account getting lapsed and was assured that the Statement would be sent on me shortly. So far I have not received any statement.

              Now, my problem is that for no fault of mine I shall be required to pay interest @ 37.2% pa on an amount which I could have paid easily. I have been regular in payments in the past. I wonder as to why an e-mail or an alert message was not sent on 27th April & 27th May 2009 or earlier, intimating the Statement details or the payment outstanding. In stead I was requested to pay Rs. 172/- only. It appears as if I got trapped in a calculated manner to pay interest and other penal charges.

              Please send me the credit card statements for April & May immediately and resume sending the statement, e-mail and sms in future. I undertake to clear the total outstanding balance immediately and request you not to charge any interest etc.

              Thanks!

              Sanjiv V. Ubgade.
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                S
                Sanjay Upmanyu
                from Bengaluru, Karnataka
                Jun 26, 2008
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                Hi,
                I've a credit card from HSBC bank. I've made a purchase for an Item worth 4590 on this card in the month of April 2007. This transaction was not presented to me in the following month as required. This transaction was reflected in my card statement of Mar'08 after 11 Months. Bank gives customers 45 days in case they have made a mistake and in this case they took 11 months because of their oversigth. I disputed this and mailed to Bank multiple times from account. They failed to recognize the problem and in fact insisted that I cannot dispute the transaction after 45 days. I clearly told them that I'm not disputing the transaction but delay in presentment of same. I ended up closing my account after settling all the dues other than this transaction amount with clear notification to them that I'm doing this only because of this issue. Now they have come back to me after making some pretension about doing some enquiry. They again have investigated only that this transaction has been done by me or not the original issue of delay in presentment of same. Now they are insisting that I should pay up. Please guide me how to tackle this situation. Thanks in advance for your efforts.

                Regards,

                Sanjay Upmanyu
                Aug 14, 2020
                Complaint marked as Resolved 
                I am holding platinum card of HSBS BANK UNDER A/C.XXXXXXXX0089 BUT LASR THREE MONTHS I HAVE NOT RECEIVED ANY STATEMENTS SO I AM NOT ABLE TO PAY YOU.DELAY OF PAYMENT IS YR PARTS.SEND THE STATEMENTS FOR THE CURRENT AND PREVIOUS ALSO

                THANKS
                V K LALL
                H.NO.194 SECTOR-21D FARIDABAD-121001(HARYNA)
                MO.[protected]
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                  K
                  Kamal Kishore
                  from Nagpur, Maharashtra
                  Jun 24, 2008
                  Resolved
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                  I am Kamal Kishore resident of, house no. 1284, sec.-55, near community center, sohna road Faridabad.
                  I have HSBC credit card No. [protected], against which an executive called me for balance transfer i reject his offer thrice, But when he called me many times then i simply agree for the same.
                  He called me in last week of April 2008. According to him, i will get an confirmation sms and a call also, but till now i didn`t get the draft and such money and no confirmation call or sms.
                  Now, after one and half month they are asking me for the amount of balance transfer, which is not been done and asking for that amount which i didn`t get till now.

                  Even, they called at my landline no. and use very abusive language with my family members.

                  Under RTI act i want the proof that i get the money or by courrier who receive the draft in my home or any proof which will show that the money is recieved by me.

                  Please reply as early as u can, because i am mentally harrased.

                  Thanking you,

                  Yours Faithfully,
                  Kamal Kishore.
                  [protected],
                  Cheif Video Editor,
                  News 24.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    M
                    MS Iqbal
                    from Chennai, Tamil Nadu
                    Jun 21, 2008
                    Resolved
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                    Hi
                    I had taken HSBC credit card which I had to cancel after they charged unfair interest charges and late payment charges inspite of paying the amount in full on time.
                    Now after I have cancelled the card, they have been sending me bills with late payments charges and interest charges. Now I have been complaining to the customer care, collection department and via emails and complain sections but to no avail.

                    The worst card you can have in your kitty and the most idiotic customer care.STAY AWAY FROM ALL HSBC things

                    I am planning to seek legal proceedings in a consumer coart. Need help

                    Iqbal
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      K
                      KHUSHAL CHAND SABLANIA
                      from Lucknow, Uttar Pradesh
                      Jun 20, 2008
                      Resolved
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                      Dear Sir,

                      Pls let me inform the status of my credit card. i have applied two month before.

                      my ref num:[protected]

                      Regards
                      Khushal Chand Sablania
                      [protected]@gmail.com
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Sir,

                      Pls let me inform the status of my credit card. i have applied 5 months before.

                      My date of Birth : 9 nov 1985
                      Tele Home[protected]
                      Mobile : [protected]

                      I dont have Ref No.

                      regards
                      Ashok
                      pls. let me inform status of my credit card. i have applied one month before.

                      my city bank credit card ref. no: [protected]

                      with regards
                      m. karthikeyan
                      Dear Sir,

                      Pls let me inform the status of my credit card. i have applied two month before.

                      my ref num:[protected]

                      regards
                      Anitha George
                      This isto inform u that I have a citi bank credit card no [protected]
                      on above card i dont have any usage but the outstanding on the card is Rs 26581/-
                      I dont know for what when I never swipe the card
                      I have already lodged complait in ur customer care but they are unable to solve my problem.
                      kindly do the favour for me

                      Regards
                      Shahid Ali
                      Sr.No.6830226 dated 26/04/2008

                      I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.

                      Thanking you,

                      Yours faithfully,
                      KHUSHAL CHAND SABLANIA
                      Sr.No.[protected]

                      I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.
                      Sr.No.6914299

                      I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.
                      I want to know the status of my Credit Card application.

                      My reference number is:[protected]
                      I want to know the status of my Credit Card application,

                      All verifications are over...

                      I am a TCS Employee...


                      My reference number is[protected].
                      I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card. i have been provided with following tracking number: [protected]
                      Hi,
                      i have been applied for hsbc credit card last two month back .i did not recieved till nowmy ref number is...[protected].
                      give me feed back as possibe.
                      I am having a citi bank credit card.
                      for my payment my sister has been called,
                      i have given a request for my contact no updation.
                      but still the citi bank executives are making a call to my sister's no.
                      Can this issue been resolved
                      Hi, I have been applied for my credit card last one month back but i did not recieved any information nor i could reach the costumer care number .my application no is 7063799 .I would like to know the feed back .
                      I want to know the status of my Credit Card application.

                      My reference number is:[protected]
                      I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.
                      my ref no[protected].
                      my mob no-[protected]
                      Not Recived Credit Card
                      Dear Sir,

                      Pls let me inform the status of my credit card. i have applied two month before. Also verification has done .

                      my fef no:[protected]
                      i havent recived my card till now where as they saying it has been dispatched
                      My ref no:[protected]
                      Please inmform the status of Application form No. 7337564

                      with regards
                      anand
                      I have applied for credit card one month before, but still wont get my credit card.please send me the status

                      THanks
                      Vishal
                      +91 [protected]
                      Dear Sir,

                      reg: credit card status


                      I have not received my credit card till now. my reference no.[protected]. give me feed back as early as possible
                      iam working with ibm.my hsbc creditcard reference no:[protected] . I want to know the status of my Credit Card application
                      iam working with ibm.my hsbc creditcard reference no:[protected] . I want to know the status of my Credit Card application.

                      Regards
                      vidya
                      phno:[protected]
                      Pls let me know the status of my credit card
                      Sr.no.7473159(Aknowledgement
                      I have already applied to the HSBC gold credit card but not yet received My cell No. [protected]

                      Ref No.[protected]
                      I have applied for hsbc credit card one month before, but still wont get my credit card. and i am unable to track the status of the card and what the call center no. is it is 23358787 but i am not able to track the status

                      please send me the status



                      my ref no is[protected]
                      Please let me know the status of my credit card application. Ref Number is[protected].

                      Thanks and Regards,
                      Ahmed Nibraz
                      Pls send my credit card status as soon as possible. My credit card ref no. is[protected].

                      Thanx & Regards
                      Manish kumar
                      phone no.[protected]
                      DOB:[protected]
                      Please send my credit card status as soon as possible. My credit card ref No.[protected].

                      Thanks and Regards,

                      Kishore D Vanker
                      DOB :[protected]
                      Please send my credit card status as soon as possible. My credit card ref No.[protected].

                      Thanks and Regards,

                      sumit mangal
                      DOB :[protected]
                      Please send my credit card status as soon as possible. My credit card ref No.[protected]

                      Thanks and Regards,

                      sajjan singh
                      DOB :[protected]
                      Please let me know the status of my credit card application. Ref Number is[protected]
                      Dear sir,

                      My HSBC credit card Application No [protected] . I want to know the status of the application
                      hi,

                      i applied for hsbc credit card but i don't get it upto now.
                      kindly help me in this my tracking number is[protected].

                      with regards,
                      suman cheakuri.
                      I want to know the status of my Credit Card application.
                      my ref no[protected]
                      my mob no-[protected]
                      please tell me the status of my card application form given 25 days back.
                      My HSBC credit card Application Sr. No is 7512316. I applied here in chennai-600035
                      and I want to know the status of the application.
                      Let me know the status of creditcard application.
                      BHAVAN.C.TRIVEDI
                      HSBC
                      AC- [protected]
                      Valid-04/07 to 04/10
                      hiiii
                      one month back applied credit card . vitrification also over but still I'm not receive card .please check and send me status.
                      my DOB[protected]
                      hiiii iam applied creditcard verification also over but still iam not receive card. please check and send me status my DOB 31/01/1979
                      Sr.No.0036626 dated 09/12/2009

                      I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.

                      Thanking you,

                      Yours faithfully,
                      v.sathyanarayana
                      Sr.No.0036626 dated 09/12/2009

                      I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.

                      Thanking you,

                      Yours faithfully,
                      v.sathyanarayana
                      [protected]
                      dont ever take HSBC credit card.they are pathetic
                      Dear Reader

                      We are asking for your help concerning HSBC and what they are doing to the PEOPLE in INDIA. These are just some of the websites where complaints are being posted because they believe that HSBC are not dealing properly with their complaints.

                      http://www.complaintsboard.com/?search=hsbc

                      http://timesofindia.indiatimes.com/city/hyderabad/HSBC-asked-to-pay-Rs-20-lakh-f...

                      http://www.indiaconsumerforum.org/?p=4631

                      http://www.consumercomplaints.in/?search=hsbc%20bank&page=2

                      Please go to this site. This is an interview that I did concerning HSBC.
                      http://www.youtube.com/watch?v=cB3vbb9Tx7E

                      It is my personal belief that the Bank has failed to comply with the RBI and the Banking Ombudsman Rules and Regulation in the handling of complaints. Also in all the complaints that I have personally handled, there was no evidence that the Bank had informed the complainants of their right to take their complaint to the Banking Ombudsman, which the Bank was obliged to do under the RBI rules and regulations.

                      We believe that People in India are suffering because of HSBC and its unfair behaviour towards them. We have found that HSBC did not abide by their own Code of Banks Commitment to Customers when dealing with their complaints.

                      What we have found is that even when the complaint went to the Nodal Officer, they were asked by the Nodal Officer to wait five days to investigate further, they never contacted the complainant again.

                      These are some of the allegations being made against HSBC Collection Department i.e. that they have used verbal threats, intimidation and even blackmail to force people into settling so called charges and the miss-use of CIBIL. These are my personal beliefs and I do have to state this for Legal reasons.
                      When HSBC has had a formal request for all information concerning the complainant, they have refused to give the information, so much for fair play by HSBC.

                      If you would like to help we need you to address a letter to both the Prime Ministers of India and the United Kingdom asking for an investigation into HSBC’s BEHAVIOUR in INDIA.

                      If you would like to send me your letter of support I will send it to both the Prime Ministers. We do need your help to help the PEOPLE in INDIA, so please give us your support. We only need a letter signed by you. If you e-mail us we will send a letter to you to sign.

                      Kind regards
                      Michael
                      E-mail: [protected]@aol.com
                      Mobile: [protected]
                      I have applied for HSBC credit card one month before, but still wont get my credit card.please send me the status.
                      My Acknowledgement No is 145801

                      Regards,
                      Yuvaraj.K
                      I have applied for HSBC credit card, but i did't get any enquiry call from bank till now.

                      My Acknowledgement No is 404898

                      Regards
                      Prince Gupta
                      i have applied for credit card HSBC 15days back,
                      please tell me the status of credit card application

                      23358787 is my application number

                      regards
                      srikanth
                      [protected]
                      [protected]@gmail.com
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                        N.SIVAPRIYAN
                        from Noida, Uttar Pradesh
                        Jun 18, 2008
                        Resolved
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                        Resolved

                        I had applied for HSBC credit thru corporate scheme 3 months back. I had received a call from HSBC also on the despatch of the card. But till date, i have not received the card. Even i told some customer care calls received from HSBC to cancel the credit. I want to know the status of the same.

                        N.Sivapriyan
                        [protected]
                        Noida
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          A
                          Anish
                          from Bengaluru, Karnataka
                          Jun 17, 2008
                          Resolved
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                          Resolved

                          Sir,
                          I got a HSBC gold card in the year 2004 Oct with no first year annual maintainense fee . In the year 2005 Oct HSBC sent me a statement for Rs 2250 as annual fee. I asked them to cancel the same for which they replied back stating that they revised the amount and I need not pay the amount. The card was valid only for 2 years and it expired in 2006Oct. Since I was not intrested in maintaining this card, I did not request for the renewed card and I changed my address without informing the bank. So according to them they had sent a renewed card in 2006Oct which went back to the bank. In the year 2007 Oct I received a SMS from Banking asking me to pay the amount pending in my account as part of annual fee. They did not call me nor did they have any mode of communication from 2005Nov till date. Now they are threatining me to pay the amount. Please let me know how I can handel this issue. I have written to the bank and registerd a complaint for which I have not got good reply.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          HSBC Gold Credit Card — Not Working

                          Hi,

                          Im holding HSBC credit card with limit of 90K . Presently im in hong kong on offical trip and card is not working . Kindly resolve this issue on priority bases AS SP. For any further details, email me on my id [protected]@yahoo.co.in . I will revert back .

                          valid from 01/08 & Expire date is 01/11

                          Regards
                          Sushil Kumar

                          hsbc gold credit card — Finance charges

                          Hi team,
                          I hold a HSBC gold credit card ([protected]), on which i have opted 3 BT"S one for 3 months and 2 for 6 months and I am very well aware of all the charges levied, But since last 2 months I see a huge finance charges, upon cheking with customer care they say that I made a purchase because of which they have levied so much finacne charges, but I have paid the entire outstanding amount well in advance before appyling BT's.If these charges are not reversed before the due date then I might be forced to take a legal action on the bank.My contact number is ([protected])hope some body will get back to me qucikly as the due date is just round the corner on 2nd July 08.
                          Sir I am samarendra das.Recently i had applied for a life time free HSBC gold credit card (VISA).They had told me that no fees will be charged.But today i got the card HSBC gold credit card (VISA) Credit limit Rs39000 /-. While going through the documents i saw that one ANNUAL FEE Rs 2000 /- is there. But as per their words no fees should be charged to me.

                          Can you tell me why they are charging.If so i ll not take the Card.

                          HSBC Gold Credit Card — Non-receipt of monthly statement

                          I have not received the monthly statement for the amount due & to be paid on 4th October, 2008.

                          My credit card number is: [protected]

                          Please let me know the due amount, to be paid on 4th Oct, by SMS & E-mail.
                          My mobile no. is : [protected]

                          Regards,
                          Kartik Mehta
                          Dt of Birth: 02/02/1958

                          HSBC Gold Credit Card — Unwarranted finance charges and servise tax debit

                          I am holding HSBC Gold Credit Card which is valid up to 4/09. The Bank has debited Rs. 669.97 as Finance Charges on 04.10.08 & Rs. 82.81 as Service Charge on the same day. In fact I have credited the "Total Payment Due" each month in time. Hence the charges are unwarranted and illegal. I am not liable for it's payment.
                          Moreover when I called on [protected] @ 5.01p.m. on 11.10.2008, immediatly after receipt of the monthly statement for my card, the excutive refused to accept my complaint and gave me following No.s: 66800001 & 40422424. I tried to talk to the executive on this number but every time I enter my card No. the reply was " you have entered a invalid number". How can it be an incorrect card no. when I am using the card.
                          I wish the HSBC & It's Credit Card dept. should call me on my No. [protected] or write me on my email address URGENTLY.
                          Hi,

                          I also have this financial charge on my credit card statement. What is it?

                          Thanks,
                          Tester

                          HSBC glod credit card — Statement not received

                          My Gold Cr. Card No :- [protected]

                          For Dec.08 statement not received yet by courier which is due on 17 Dec. 2008.

                          Send me the statement on my mail today as well as by courier hard copy for the same.

                          HSBC Gold Credit Card — unwanted billing

                          My actual hsbc gold credit card no.is[protected] upon which i have cleared all dues.To my surprise in statement for period 06Nov-05Dec, 2008 my credit card No.mentioned is [protected] for Rs.1179/-which was also paid by me vide Cheque No.603496 dtd.16.12.08 drawn on State Bank of Mysore, Belapur, Navi Mumbai.Stupidly again on 10.01.2009 I received pre payment alert message on my mobile to pay Rs.296.88 & 1672.65???I am not holding this card-There is no transaction on this card.Pl. check the level of inadvertance at your end otherwise I have no time to clear your stupid claims all the times and I am ready to surrender your card immediately.My payment track is 100%clear.
                          Non-receipt of monthly statement
                          I have not received the monthly statement for the amount due & to be paid for the last two months inspite of complaining by calling on the customer care no.

                          My credit card number is: [protected]

                          Please let me know the due amount, to be paid, by SMS & E-mail.
                          My mobile no. is : [protected]

                          Regards,
                          Vishal Anand
                          Dt of Birth:31.07.01979
                          [protected]@rediffmail.com
                          Dear Sir,

                          my name is jimson my card number [protected] visa Gold, my card bill due date is on 11th apr 2009. but i paid it through Cheque drop box in main office (i.e) Mylapore HSBC bank at 11.15AM on 9th April 2009.and still now that is 15th April 2009.my cheque is not cleared. and u people charged me Rs.441.20. what for this amount is detected. The problem is with your side and u people making fool on customer. check me the date which i dropped and why there is delay i dono.one of your people called on Monday at 3.30pm and inform me that "sir still now your are not payed ur payemnt.i said i dropped the cheque in main branch on 9th April 2009 at 11.15am.they said the foolish answer that sir some time there wil be some delay and the next day was holiday due to good Friday and on Saturday is half day. see u people are not working in office i think, see the total days after my cheque droped its around 2 days gap but u don’t have time to clear my cheque and note one thing its ur direct main branch and its very easy to clear my cheque. See now iam very irritated because of you peoples. and no one is picking the calls, if even u people pick also system saying please wait, please wait, iam wasted around Rs.150 for my phone for past 2days.i want one clear cut clarification on this case. I won’t live you people if this case is not cleared.

                          HSBC Credit Card — Credit Card Cancelled without Prior Intimation

                          Hi,

                          This is Amarnath P. I hold HSBC Credit card. i was using HSBC Credit card from 2004. In the month July 2008 my credit card got closed without any prior initimation. I had made a BT in this card for which every month i'm paying the minimum amount due. There is no problem about my payments. Becasue my card got closed i couldnt check my statements online.

                          I called the HSBC call center probably some 100 times to look into the issue. They said that dont have my information and asked me to call the settlement department, when i called the settlement department they dont have my details.
                          Inspite of answering me why my card got closed, they sent me a new card. and no statements are issued to me.
                          I didnt understand where the confusion was. After my card closed also i made the payment for the month of Aug2008.

                          Later in the month of April i received a call from HSBC talking about my pending amount. i said that i'm ready to pay the balance but i'm not ready to pay the interst and the charges hsbc has charged me. they agreed to that but HSBC has reported to CIBIL me as defaulter.
                          Can someone help me on this, whom to talk to resolve this issue.

                          Thanks & Regards,
                          Amarnath P
                          Non receipt of monthly statement (Credit Card no - [protected]) from 05.05.09 to 04.07.09.Most urgent.

                          HSBC Credit Card — Non-receipt of monthly statement

                          Sir,
                          I have put several request before customer care to ensure my receipt of monthly statement, latest on 19.08.2009.But still I have had not any statement.CUSTOMERCARE executives on duty are polite but they did not do their duty .They prefer introducing new product to careing customer.I cannot realise the reason behind it
                          Sincerely yours,
                          P.K.Mukherjee.

                          HSBC Credit Card — Closure of Card without intimation

                          I used 2 HSBC Credit cards for more than 2 years. But last year one fine morning both my cards got cancelled. The next statement asked me the entire amount outstanding to be paid immediately. I called the customer care and they are not ready to disclose the reason why they cancelled my card. Till now i am paying the balance amount the they are putting huge interest on the balance amount.
                          This is one of the Worst bank i have ever seen.
                          Please get rid of these types of problems. Dont use HSBC Credit card.
                          hi,

                          i want to close my credit card( adam card also),
                          actually my card was expiry of last month, this is life time free,
                          but they send bill of sevice charge. how to i know my card was expiry.
                          and i want close my creditcard,
                          anybody can tell me the above mail id.

                          thank u

                          jayakumar.p

                          HSBC Credit Card — ANNUAL FEES AND REVISED LIMIT

                          Dear Sir,

                          I’m using Hsbc credit card for last six years and in these years I was always on time in submitting the dues. I have never been levied late fees or interest thereafter in these six years.

                          At the time of application their executive told me that this card is lifetime free card. Now in the month statement they have levied annual fees and revised the credit limit from 54000/- to 14000/- without any prior intimation. I called the customer care and they told me that credit management decided to revise the limits of all credit card holders and annual fees will be levied and there will be no waiver of the same.

                          Last month I have registered for fuel surcharge refund scheme against which I have been charged Rs 350 annually. I already got the waiver of Rs100/- this month. Now I want to surrender my card making the full payment due on me but they are not agreeing for crediting Rs250 in my account as I have used the facility for the month only and the charges are for the year.

                          I think HSBC is the worst institution I have deal with and customers should not trust them.

                          Please help me on this.

                          My Credit Card No. [protected]

                          HSBC Credit Card — non receiving of monthly statement

                          my name is ravijanakiraman having hsbc credit card baring number [protected]. i have not received statment of my account for past 3 months.So i unable to check my outstanding and unable pay my balance in time.

                          HSBC Gold Credit Card — hsbc credit card settlement issue

                          Hi,

                          I have got a call from hsbc credit card settelement from delhi.

                          They have given me offer of 20000 settlement amount and i given a check 20000 rs to habc bank.

                          They given me Sacn copy of settelement acount is attached below on 25th may 2010.

                          But today is 3rd june 2010 still i havent got any hard copy of my settlement letter and zeros balance statement.

                          HSBC Gold Credit Card — Statement not received

                          My Credit card No. is [protected] in the name of Shantha R K .

                          I have not received the statement for the month of July 2010. Previously I use to receive statement by hard copy and e statement.

                          I had registered for e statement in the 1st week of August 2010, subsequently both have not come.

                          Please note untill I receive the statement, I will be not be make the payment of my dues.

                          Kindly send the same immediately to the following address / mail ID

                          Shantha R K, H No.21, 1st Floor, 12 th Main Road, Jayanagar 4th Block < Bangalore 560 011.

                          Mail ID - [protected]@ingvysyabank.com

                          Regards

                          Shantha
                          Mobile No.[protected]
                          Dear Sir,
                          My Gold credit card no. [protected](VISA) name of Shankar Dey. I have not received the statement for the month of Aug, 2010.

                          Kindly send the same immediately to the following address / mail ID

                          Shankar Dey N-5 2nd floor, Laxminagar behind Church, Delhi-110092.

                          Mail ID - [protected]@yahoo.com
                          [protected]@rediffmail.com
                          Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London.
                          I was in Mumbai in September 2010 where I had a meeting with the CEO of HSBC to raise my concerns about the way HSBC was treating its customers.
                          I am going to ask the RBI TO DO A FULL INVESTIGATION into HSBC India.
                          For me to do this I need people that are willing to send their complaints to me and to allow me to forward their complaints, not only to the Board of Directors of HSBC Holdings Plc also to the Governor, Dr. D Subbarao and Shriv.K.Sharma, Executive Director of the Reserve Bank of India to investigate HSBC India as evidence to support the way that (and this is my personal belief) the Bank has breached the Code of Banks Commitment to Customers.

                          Please help me to help you, if we join together we will be able to make a change in their behaviour (I do hope so).
                          I have also sent a letter to all Board Directors of HSBC Holdings Plc.
                          Reference HSBC India
                          I refer to the concerns that I raised at the AGM in May concerning the behaviour of HSBC in India. Following my representation of complainants against HSBC India I have found the behaviour by the Bank to be totally unacceptable. This is my personal belief.
                          (This is my personal belief.)
                          I have found that the Bank has failed to comply with the RBI and the Banking Ombudsman Rules and Regulation in the handling of complaints. Also in all the complaints that I have personally handled there was no evidence that the Bank had informed the complainants of their right to take their complaint to the Banking Ombudsman which the Bank was obliged to do under the RBI rules and regulations.

                          So if you would like to contact me, please send me your complaint in full.

                          Kind regards
                          Michael

                          Mobile: 0044 [protected]

                          E-mail: [protected]@aol.com
                          i have been using for years, without any intimation credit level reduced, heavy interest charges for exceeding 2 days from the payment date, no consideration in customer care. camparing to other banks this is the worst.The worlds local bank behaves very locally.
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                            A
                            Arindam Chakraborty
                            Jun 16, 2008
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                            I registered for Do Not Call services during March - April - 08 since I was bombarded with sales calls from vendors trying to sell something. Post enrollment and after about a month and half the # of sales calls reduced...However, HSBC phone banking won't stop calling me...Even after I asked them to stop calling me, they will keep calling...and today an agent from HSBC told me that DND facility doesn't matter as a customer (I have a credit card with them) I will get calls and I can't do anything about it...The call came from Mumbai and the number is [protected].

                            Also, when I write to HSBC they rarely reply to emails...Is there any action I can take against these guys?
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Dharmendra Manojbhai Desai
                              from Surat, Gujarat
                              Jun 7, 2008
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                              Dear Sir / Madam

                              I Dharmendra Desai husband of Marilyn Dharmendra Desai.
                              My wife is holding HSBC Bank Credit Card NO: [protected] for last one year.And we are purchased of Rs.30000 around and paid once Rs.10000 and balance amount by monthly minimum amount dues payment upto Rs.10000 to 15000 still bank added Finance charges and other charges and send last outstanding amount of Rs.23000. We are requested to bank by customer care for closing a credit card and provide facility for EMI so we paid hole amount. but last four months credit card department said to us pl clear minimum amount after we provide this facility and we are paid monthly minimum amount and after said that this facility is not provide our bank And they are calculated its Interest charges and other charges and send bank statement monthly.

                              So, i am humbly requested to you please solve my problem.


                              Thanking you,


                              Your's trully,

                              Dharmendra Desai
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S.G.V.Sudhakar Rao
                                from Hyderabad, Telangana
                                Jun 2, 2008
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                                Iam a HSBC Credit Card Holder bearing No. [protected] and Iam not getting my Monthly statments regularly. Iam finding it difficult the outstanding dues and I request to send e-mail alert to the email [email protected]

                                Sudhakar
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Sir / Medam

                                I am holding a visa credit card No.:[protected]. The monthly statements are not being despatched to me regularly due to which I am unable to deposit proper amount of cheques monthly in ATM centre. Kindly credit card last statement for the month of December may be forwarded to me at the earliest. It is requested to mail my monthly statements to above e-mail address in addition to despatch of hard copy. Regards.


                                S. RAMBABU
                                I am also of the same opinion that statement are not being dispatched regularly.I have not received my statements since the discontinuation of pnb hsbc co-brand was withdrawn i have made payments of Rs twenty two thousand and i still do not know the status of my account, I request the authorities to kindly reply to this email with the details.

                                Thanking you
                                With regards
                                Mohan
                                It seems HSBC has joined the club of fraudster private banks. They pretend as international bankers and their employees act like local blade financiers. I had similar experience of not receiving statements of my Credit cards -no hard copy nor via email. made several complaints finally I have to discontinue.

                                The first experience was when I requested for multi-city cheque against my SB account. They denied it and the reply was we are not much interested in retail ! It's unfortunate that RBI is not taking action against such looting private banks. But the future will teach them the customer is the king.

                                HSBC is not an individual, but you all guys working there are individuals and you are going to face it. The credit card fraudesters are supported by a group of employees. But the back think all their customers are belongs to same community.

                                Pity HSBC !
                                Sir / Medam

                                I am holding a master credit card No.:[protected]. The monthly statements are not being despatched to me regularly due to which I am unable to deposit proper amount of cheques monthly in ATM centre. Kindly credit card last statement for the month of febrauary may be forwarded to me at the earliest. It is requested to mail my monthly statements to above e-mail address in addition to despatch of hard copy. Regards.
                                I am also holding hsbc gold credit no. [protected] since one and half a year I am not receiving monthly statement. I request you to kindly send monthly statement to my e-mail address regularly
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                                  S
                                  SS
                                  from Mumbai, Maharashtra
                                  May 29, 2008
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                                  Hi,

                                  This is regarding the statement for my credit card.
                                  I've called up the customer care umpteen times for the statement.

                                  Each time I am told that the request would be processed within 24 hrs(in case of emails) or 4 working days(in case of couriers).
                                  However till date I've never received any of these so called e-mails/couriers.
                                  Also when I call up the customer care they tell me that the request has already been processed from their end!

                                  I'd also put in a request for a new security device as I thought I'll check my statement through internet banking.
                                  I'd to first call up atleast 3-4 times to register that request, only to be told that I wont be access net banking since the card is closed!
                                  And the best part is that I received the device!
                                  Doesn’t HSBC *EDUCATE* its customer care staff about its policies??
                                  If the customer has to do everything, whats the customer care their for, misleading the customers??

                                  Also I'd put in a request for cheque pickup facility in the month of April, I was told that someone would come to pickup the cheque the very next day.
                                  However after repeated calls no one came and the next thing I knew was that a fine of 3000/- was levied on the card as late payment charges!
                                  Wasn’t I supposed to get a call from the collection department if they were unable to send someone?
                                  When I called up the collection department they agreed to reverse the charges and told me to contact the customer care.
                                  The customer care department first told me to contact the collection department.
                                  Upon being told that I'd already contacted them, they told me to pay the full amount and the charges would be reverse later!!
                                  Kindly tell me how can you reverse the charges on a card which is already closed!

                                  Its sad to know that all these so called customer-friendly policies are only to harass customers and mint money.

                                  Please note that I will not be making any further payments unless I receive my statement from the month of January.
                                  Also I'll not be responsible for any interest being levied on the card and I'll not be paying it as it is a result of someone else's incompetence.

                                  Regards,
                                  Sugandha
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  HSBC — Non receipt of credit card statement

                                  Dear Sir

                                  Sub: Request for reversing extra charges debited.
                                  Ref: Credit Card [protected] Account No[protected]
                                  A F Johnson - & Your statement for the p[eriod 11/5/08 to 11/6/2008.


                                  With reference to the above, it is observed that you have debited my account Rs.548.41 (aggregate amount) as various charges. In this regard I would like to bring to your notice the following facts.

                                  1) I never received your statement nor your sms related to the previous bill. All I received is a SMS sent by you on 13/6/2008. Immediately on receipt of the message I issued the payment cheque for Rs.1834.35 (including the payment for the current bill)

                                  2) You will observe that I never kept any amount un paid till now. I always paid the full bill amount and that to before the due date

                                  3) I seldom use my card. Amount utilised is also very less.

                                  Charging me Rs.548.41 for a paltry amount of Rs.1485.10 is not justified. Hence I request you to reverse the amount.

                                  Expecting a positive respose from your end. Please ensure that you send me the monthly statement & SMS regularly.

                                  Thank you.

                                  Yours faithfully

                                  A F Johnson

                                  HSBC Credit Card (Visa) — Non receipt of statements

                                  Dear Sir,
                                  From January 2009 onwards, I have not received Credit Card statements for my credit card number [protected]. I also hold Premium Account in HSBC bank. Please note that my residential address is A-402, Aliens Elite, Prashanth Nagar, Miyapur, Hyderabad 500049. I have changed my address from Jan 2009. I request you to kindly send the latest statement to the above mentioned address (this address is on the records of HSBC Bank Hyderabad).
                                  Thanks and warm regards
                                  Dr Vinay Umesh Rao
                                  let me allow to see my latest credi card statement

                                  HSBC — NON receipt of statements last three months

                                  I am holding your platinum card account no.xxxxxxxxx0089 but since last three months i am not receing any statements of my account so i am not able to pay you.delay of payment is yr parts and take some suitable action to avoid any further delay.in future I am not going to pay yr account untill I received the statements.

                                  V K LALL
                                  H.NO.194 SECTOR-21D FARIDABAD-121001(HARYANA)
                                  A/C

                                  HSBC Credit Card — non receipt of statement

                                  I have not received monthly statement for April And May 2009, due date willbe 30 of the month. Can i get
                                  ststement on Mail given. Mob no [protected].

                                  Arvind sahasrabudhe
                                  I don't like the system of dropping cash envelope in the Drop Box provided in the HSBC Bank.If something goes wrong then who is responsible for the due amount.

                                  HSBC Credit Card — non receipt of card statement

                                  I am Shri.Surendra B.Pawaskara card holder (card no.[protected]) from Mumbai have a complaint about statement .I am not getting the monthly statement since last 2-3 months,instead I receivedphone calls for payment .I find it difficult to get outstanding dues. I request you to send a statement to my email i.e.[protected]@yahoo.com
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                                    B
                                    Bhavesh Mukundbhai Chawda
                                    from Mumbai, Maharashtra
                                    May 28, 2008
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                                    To,
                                    HSBC LTD
                                    Credit Card Department,
                                    Chennai-600-028

                                    Sub: For Reversal Miscellaneous Charges of My HSBC CARD NO.[protected]

                                    Dear Sir,

                                    As per telephonic conversion with your customer service officer regarding my HSBC card No.[protected]. Last 5 to 6 month I paid my outstanding amount regularly but your bank was misplaced my payment cheques. I drop my cheque in your service provider SKY PACK drop box, but you have not received my cheques time to time. Therefore, you were charges debited in my statement of account. My Payment Details are Given Below.


                                    Statement Period Due Am. Payment Rs. Cheque No.& date Charges Reversal Remarks
                                    21-09-07 to 20-10-07 42387=63 42387=63 868188 Dt: 7-11-07
                                    Bank Of Baroda 3526.84 Cheque Misplaced
                                    21-10-07 to[protected]=06 35000=00
                                    2000=00 Cash Dt: 25-10-07
                                    Cheque[protected].43 Cash & Cheque
                                    21-11-08 to[protected]=63
                                    38881=63 850348 Dt:12-12.07
                                    Bank Of Baroda 1817.82 Cheque Misplaced

                                    21-12-07 to[protected].08
                                    3700=00 Cash[protected].45 Cash
                                    21-01-08 to 20-02-08
                                    3757.08 35000=00 517491 Dt: 07-12-07
                                    Bank Of Baroda 1737 Cheque Credit
                                    21-02-08 to 20-03-08
                                    42929..75 36800=00

                                    200=00

                                    37000=00 640029 Dt: 07-04-08
                                    State Bank Of Saurashtra
                                    517500 Dt: 28-03-08
                                    Bank Of Baroda 2395.67 Cheque
                                    R.No.CPD1 0557122

                                    R.No.CPD1 0486344
                                    21-03-08 to[protected].92
                                    Above Cheque Credit 1926.21 1573.04 Above cheque Credit
                                    21-04-08 to[protected].59 314=00 552654 Dt:[protected].97 Cheque Payment


                                    Total Rs..
                                    15630.39
                                    1573.04


                                    Total Purchase As per Your Statement Rs.137035=24
                                    Total Payment As Per Your Statemet Rs. 130218=40[114587=04+15631=36 (charges)]
                                    (with charges ) Total Due Rs. 6816=84 (upto last Statement)


                                    Please check & verify my statement & fulfill your commitment because I am not satisfied your service, please stop the service providing me. & I able to pay my Total outstanding amount Rs.6816=84.

                                    Please do needful & oblige Us. Thanks, Reply soon..

                                    Your faithfully,
                                    Bhavesh Chawda.
                                    sir
                                    this is Regret to say you that I only once use this HSBC credit card and I still regreting to use it. when I used my credit card i did not receive the statement or any alert from your end on time but when i recd the statement there you have put so many charges. when i telephoned to your credit card division they assured me if i make the payment immediately they will wave all the charges and your representative had collected the cheque from me on the next day. Now today i recd my statement i found the old charges are still there also you put new more late fee charges.
                                    Again i request you to kindly wave all the charges from my statement and send me a fresh statement with 0 balance as i have not done any transaction from card (and done the original shopping amount earlier)
                                    Awaiting & Expecting a early & positive response from your end.
                                    Thanking you
                                    Yours Faithfully

                                    Rupesh Jain
                                    [protected]
                                    I refer to my Card No.[protected] - Account No.[protected] n credit card statement for the period 9th March'08 to 9th April'08, wherein you will find that you have debited Rs.24, 778/- towards the purchase made by me from Arvindbhai Bechardas for which I have made full payment on 1st May'08, which is reflected in your Statement period 10th April'08 to 9th May'08, so there is no question of LOAN ON PHONE as mentioned in your every statement by monthly debiting the amount of Rs.2279.58.

                                    In view of the above, you are requested to rectify your statement and do not show Rs.2279.58 as LOAN ON PHONE otherwise we will be constrained to cancel the card and take-up the matter with consumer protection cell and other higher authorities and hence do not force us to take any unpleasent action.

                                    Awaiting for your immediate reply

                                    Thanks & Regards,


                                    MUKUND BRAHMBHATT
                                    I am not using he credit card since 2 years.I got transferred and change of address not given.
                                    I got an intimation to apy Rs.2&)). HOW???
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                                      Richa
                                      May 27, 2008
                                      Resolved
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                                      i hold one visa gold credit card provided to me by HSBC Bank. I used that card for one bulk booking in the month of January and then whenever i had buffer i paid them. suddenly from the month of March i was not provided with my bank statement either on e-mail or by courier.
                                      to which i repeatedly request them and updated my email id and courier address as well.

                                      in the month of 15th march'08 to 14th march'08 i was charged by charged by some finance charges. reason one day delay to the payment and i was to pay 51210.21, where in paid only 51000.00. why i paid late because i was not receiving my statement. still i paid trusting the IVR figure.

                                      i am charged with 1198.85 + 148.14(service [protected]@12.36). according this new statement i was to pay a minimum of 100 which i did not pay because i raised a concern over this amount and wanted them to reverse it. i used the card at international airport to buy some stuff as they were giving me the bonus points more then other cards were offering. now with my new statement i found that my finance charges have not been reversed and on top of it they have charged me late payment and finance charges further to it.

                                      to which i again raised the concern and my card was put in collection by the bank. i received a call from collection department to which i gave them the history that i have not receiving my statements and this is unacceptable to me. to which they asked me to pay 1000/- minimum and told that this can be taken care of once you do this payment. to which after doing the payment i called up Bank and they have denied to reverse these charges. after lots of struggle they have finally offered me only a 50% reversal on the finance charges.

                                      i am unhappy for the fact that even after my several reminders bank did not care to attend to my query. when i was asking for the statement only in the month of month i have received them. i am unhappy for the fact that these charges i would have avoided if they would have shown me any alternates. how long does it takes to send statement over email. it is for free.

                                      this is my hard earned money and if i am not at fault Bank just can not take me for granted and put me as defaulter.

                                      i seek your help in this issue, i am loosing my sleep over this and have to conclude it early as again my date is pending for 6th of June.

                                      please guide where can i go in Gurgaon to get this issue addressed and do i need to hire a lawyer?

                                      Thanks and Regards
                                      Richa
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      HSBC VISA — NOt received Account statement

                                      Please note I have received a SMS on 22.11.07 at 10.27am regarding the payment of outstanding against my card No [protected] for the period 21.10.07 to 20.11.07

                                      1.As per the SMS the Amout outstanding was 12256.00 and the last date was 12.12.07

                                      2.I have not yet received the Physical Statement and the details of my expenses for which you have raised the bill and I have paid the same with good trust that you will courier me the same(based on my call to your Customer Care on 12.12.07)

                                      3.On 12.12.07 I have paid Rs 12500.00 without getting the Statement and details.

                                      4.Since then I have spoken three to four times to Kajol at your Call center and Madhushree at raipur on 12.12.07 and 30.12.07 etc, they have also promised me to send both the hard copy and soft copy, But there is no respose on this till today.

                                      5.This is not expected from a MNC bank like yours.

                                      Being a customer I have every right to ask the detils of the statement.

                                      Prior to this I had requested several time for the statement for the period 21.9.07 to 20.10.07, which was my first statement.and received a duplicate bill.

                                      Since then on protest, I am not using your card and I will surrender the same due to the bad services from you.

                                      But I need the statement for the period 21.10.07 to 20.11.07 for which I have paid Rs 12500.00 without getting the Statement and details.If not received the same within 10 days I will go to RBI and consumer forum for the same.

                                      I have also spoken to Mr Amit in the month of January at raipur but I have not yet received the same till now

                                      With Regards

                                      Sujit Kumar Sarangi

                                      HSBC Visa Gold Credit Card — Cheating People with tempting offers

                                      Hi,

                                      HSBC Marketing guys communicated with me saying cash back offers for petrol purchases at Shell etc and also 15 - 20 % cash back on purchase of all items excluding electrical goods & Services. Further said the processing will take a week to get the card and with no processing fees, no annual charges etc . I applied for card on 7 may 08. After 90 days i got a card with life time free with no cash back facility. I approached them they replied saying the Technical team is not committed to marketing team. they are cheating so many in this way

                                      credit card visa — requested statement of account not sent

                                      i have paid over rs. 10, 000/ as paynents since november 2007 and you have not given me proper statements for the above sum. you charged me late payment fine for no fault of mine. in april your bank went on strike which caused the delay and also delay made by your courier. for which i cannot be held responsible for the delay in sending payments. i requested your telecallers to send me a statement and not to fine me. kindly rectify and send me a corrected statement by courier. .


                                      from s. mahender
                                      card no.[protected]
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                                        dharu angela abraham
                                        May 26, 2008
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                                        I am holding an HSBC Credit card for few years now. Despite making very high payments, i find that bulk of the payment is going as interest and very little amount going towards principle. When you call up the call center, little or no help is offered. They are not sure as to how the credit statement and charges are done. I went to the bank, met a credit card representative, who was not sure much about the charges. Washed his hands off telling that he has got only very little information and i need to travel to some far off place to more information. I have had no help and i am being charged unfairly. I have decided not make a single payment going forward untill the issue is settled and i am charged fairly. I am not going to pay the entire amount because i am sure that i have paid a great deal towards the outstanding amount and the amount that is shown now as my outstanding is not acceptable to me. Request you to kindly advise the bank to settle this issue amicably.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        I agree with this and find HSBC charging very high charges for credit card holders. This I DONT UNDERSTAND WHY GOVT OF INDIA and RBI is not helping citizens in this case!!

                                        RBI is behaving like spectator.

                                        HSBC Credit Card — Huge Interest &Charges

                                        Dear Sir,

                                        Myself HSBC Credit card customer. Myself regularly paid dues.After close of my card a/c Interest and charges are levying hugely with out settlement of my card a/c.No proper response from customer care.
                                        The amount stated by bank is unbelievable and unacceptable.

                                        I request the authorities to take proper action against the Card bank

                                        Thank you

                                        C.ARUMUGAM
                                        Dear Sir/ Madam,

                                        This is to inform you that your company HSBC cards is badly harrashing for uncredible payments. Earlier also I complained regarding this matter. Let me inform you that my actual credit amount till date is january2010 Rs 12000 INR, and already made the payments of Rs 5000 INR and balance amount is only Rs 7000 INR. But as per your records I have to pay Rs 21000 for my card no.[protected]. I dont on what basis your officals are asking me for the payments. Few months back I had a chat with your representative, and he said that I have to pay only Rs 5000 for the settlements but i dont know what happend to that promise, i never have back call on this point. Now I am getting frequent call to make the payments for Rs 21000.
                                        On a serious note I am ending my complain that take proper action asap otherwise I will move this case to the consumer forum with the charges of false billing and mental harrashment. Dont take this matter lightly, I am really pissed off with your services, now its time for action, its better you do first otherwise i have to act.

                                        Thanks,
                                        Ajay Jaiswal
                                        Dear Sir/ Madam,

                                        This is to inform you that your company HSBC cards is badly harrashing for uncredible payments. Earlier also I complained regarding this matter. Let me inform you that my actual credit amount till date is january2010 Rs 12000 INR, and already made the payments of Rs 5000 INR and balance amount is only Rs 7000 INR. But as per your records I have to pay Rs 21000 for my card no.[protected]. I dont on what basis your officals are asking me for the payments. Few months back I had a chat with your representative, and he said that I have to pay only Rs 5000 for the settlements but i dont know what happend to that promise, i never have back call on this point. Now I am getting frequent call to make the payments for Rs 21000.
                                        On a serious note I am ending my complain that take proper action asap otherwise I will move this case to the consumer forum with the charges of false billing and mental harrashment. Dont take this matter lightly, I am really pissed off with your services, now its time for action, its better you do first otherwise i have to act.

                                        Thanks,
                                        Ajay Jaiswal
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