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[Resolved]  HSBC Credit Card — non conversion of balance into emi

As first time user i was unaware about how to inform you to convert bill amount in to emi's, i called up after i receive my statement in february, then your phone banking people refused to do so saying u need to call before you receive statement, some how i could manage to pay my total amount by 21 st april, otherwise all other statements regularly paid by me, i humbly request to consider my application waive off all extra charges still shows pending in my latest bill carried from feb till date
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Aug 14, 2020
Complaint marked as Resolved 
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    Hongkong & Shanghai Banking Corporation [HSBC]
    Customer Care Service
    Customer satisfaction rating
    63%
    Complaints
    1077
    Pending
    0
    Resolved
    676
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
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