[Resolved] HSBC Credit Card — HSBC Credit Card Unused bill | |||
Hi Sir, This is MVRAO, I used HSBC Credit card during the period[protected]At that time, I was in chennai). In 2007 november i moved out of Chennai . Before moving out I paid all HSBC Credit Card outstanding amount. As it is free card (No Anual charges), I didn't opted for cancelation. And I didn't changed my address with HSBC. And also, in last 3 years I never used the card also. Hence, I never bothered about Statements. After 3 years, HSBC recovery department people called me and asked to pay 15000/-. In first call they told , your usage is 4000 plus and extrage charges 11000 plus. I requested them provide me statements , I paied all outstandings & never used even for single rupee. Again after 10 days, one more persona from HSBC called me and asked to pay 19000/-. And she told actual amount is 40000 plus but we can settle for 19000/-. Again i requested same for statements. Then they are telling, they are from recovery department, and can't provide any statements. statements already sent to old adress long back.And asking simply to pay the amount. Otherwise they are blackmailing that, they will take legal actions. Please suggest how to face this. Without seeing statements, how we can pay the amount. I am sure , in last 3 years I didn't used card and I paied all outstanding 3 years back itself. Thank you in advance. Waiting for you guidence in this issue. Regards, M.V.Rao [protected] (Bangalore) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
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