[Resolved]  HSBC Credit Card — Overlimit fees

Address:Mumbai City, Maharashtra

I have a credit card (visa card) from HSBC. I have specified the credit limit as 30,000. By mistake once it crossed the limit (Rs 32500). They have levied a charge of Rs 550 for that overlimit amount

From the customer point of view

1) They should never allow overlimit.They have in the past declined a transaction as limit was not sufficient

2) Even if they allow, there is a huge fine (Rs 550 each month). They told me that even if there is a Rs 1 overlimit there is a fixed Rs 550 fixed charge that needs to be paid. This is absurd

This seems to be extremely unfair practice. What is the logic of a credit limit i[censored] have an overlimit over and above that? This is a way of charging people and is a fraudulent practice.

My details:

Akash Jain
Ph: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I have a credit card with HSBC, I have not crossed the credit limit stipulated by HSBC Credit cards division, but I was charged over-limit fee of 500/- and service tax of 14.5% on the over limit fee. This is even unfair practice. Please let me know if there is a way to avoid this unnecessary penalty on my account.

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