HSBC Credit Card — Extra charges

Address:

New Delhi, Delhi

I purchased around Rs 12500 from HSBC credit card , and every month i used to pay more than minimum amount before due date , in April or May 2010 i decided to pay rest of amount so i called up HSBC customer care from mob no [protected] and they told me outstanding amount is around Rs 6600 then i went to HSBC bank with said money but they told me u have to pay around Rs 9600 they told me extra Rs 3000 added that is this yearly charges which has been new rule activated from this year, even they had not communicated about this before this amount of charges. Even when they sold credit card they told me that no yearly charges but in 2010 thy have charged me extra Rs 3000 which is completely unethical. then i called 3 - 4 times to customer care about this problem , they told me they will get back to me but they did not . i just had been cheated by HSBC credit card.