Comments
yes it happend
actual purchase amount Rs.1010/-in the month march'09 but i am not received any statemnets upto June'09. after receiving the statement i shocked the payment outstanding including late charges, immediately i have contacted customer care executive regrading this. the customer executive given promise to reversal of the late charges if you paid the actual purchase amount of Rs.1010/- by way of cash immediately.So immediately i have paid the amount by cash. after that i am not received any satement. again after two months gap i have received statement agains i was shocked they charged late payment. This bank they are accumulated the late payment charges. Again i contacted the executives now they telling it is not possible to reverse the late payment charges.They misguing the people and bluffing the customers.This word if they say at the time of my payment i can think and pay now it is more than the actual payment . evey month they are adding the late payment charges i have all evidences of customer care exective discussion regarding the late payment charges - i.e name of the executive and date of discussion. So kindly do the needful in this r egard
I have closed HSBC credit card No-[protected] on dec2009 but till today i recieve a statement adding Rs 500 as late payment charges every month i called several times to call centre and last month they told me that there is Rs 76 balance as pricipal which i had immediately cleared but again i recieved statement which shows Rs 3500 as balance
When i ask them how they can charge late payment when the card is closed they say till the time you clear all late payment charges this will not be stopped
So this 3500 is late payment charges 500 * 7 months
I request you to help me in sorting out the issue
Harinder
[protected]
When i ask them how they can charge late payment when the card is closed they say till the time you clear all late payment charges this will not be stopped
So this 3500 is late payment charges 500 * 7 months
I request you to help me in sorting out the issue
Harinder
[protected]
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+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
HSBC Credit Card India — Late Payment Charges
IN AUGUST 2009, I HAD PAID WITHIN DUE AND BANK CHARGED ME LATE PAYMENT CHARGED.SAME THING IN SEPT 2009 WHEN I HAS PAID IN 4TH SEPT AND CHQ CLEAR ON 8TH SPET IN MY BANK AC , HSBC STAFF CALL ME FOR PAYMENT ON 9TH AND SMS FOR PAYMENT ON 8TH SEPT 209
THIS MEANS HSBC NOT PROPERTY ACCOUNTED PAYMENT RECEIVED STATMENT AND CHARGED FOR LATE PAYMENT FROM CONSUMER
PL DO NEEDFUL & OBLIGE
THANKS
MANOJ SONAWANE