Hello,
I have closed my credit card with HSBC in 2005
I cut the card in 4 pieces, dropped it in box in Annanagar, Chennai after which I called the call center and informed.
I had nil balance at that time.
Suddenly couple of months back I got a call that I am due for some amount. I left it without bothering.
Last week I got a call from Recovery department of HSBC on this same topic
I requested them to check and call back.
This Wednesday (18th) those folks again called back. They informed me that legal action is pending if I don't pay the amount.
AFter talking for 1 hour I came to know that they charged for anual fees and it kept on increasing.
It seems I should have followed with the bank to get no dues letter
this letter is the final settlement without which the terms with bank is not closed.
This I was totally ignorant.
since they threatened for legal action I paid Rs 4800/- on Wednesday night itself through their FE as I do not want to go in legal ways.
How far this is correct ?
The fact is I *do not * have the card, but still they charged me a whomping Rs 4800/-.
I talked to couple of folks in their department and all were saying only legal action will be severe,
This is highly incorrect and injustice done to me.
Please look into this matter and I would like HSBC to return my hard earned Rs 4800/-.
Note: I will disclose the credit card number once someone call from this department.
thanks
Pradeep
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I am being regularly harassed by phone calls from the HSBC Collections asking me to pay charges for a card that has been long cancelled and all dues have been settled.
I had last closed my card and paid all settlement dues. i had also updated the collections depatment about the same and they had updated their system with details.
However, they seem to have not closed the transaction properly at their end and are now harassing me with calls from the recovery department asking me to pay charges of Rs. 12000 as interest for non payment of dues.
After my closure of the card, i have not received any statements from them and now suddenly they are asking me to pay a whopping 12000. they seem to be cheats and full of fraud.
they are not at all customer friendly. i have been traumatised so much by these calls and dont know how to manage this.
everytime i am being asked to call a different number to settle issues, and unfortunately they are never settled.
I would like someone to take this matter up seriously as i have been really harassed and traumatised by these calls from Delhi.
I seek help desperately.
Thanks,
Bersad