HSBC Gold Card — DEFICIENCY IN SERVICE

Address:

Thiruvananthapuram, Kerala

Card No.[protected] in my name was valid up to 10/11 only.
This card was sent to my address as I came to know of it subsequently and was returned undelivered.
The matter was taken up with HSBC card division Chennai (?) I believe, and was informed that the card has been send to Trivandrum branch of the office for the second time on 24.10.2011.
However upon verifying the same I was informed that no such card was received at their end.
Since HSBC card was the major card I was using, non receipt of the new card has caused inconveneince to me.
Please let me know the statue immediately so that I can make alternate arrangements for a different company card.

My New address:

Raja Gopal K S
PARAMEESWARAMANAGALAM
T C NO.65/963(1)
CHRIST NAGAR HSS-VANDITHADOM ROAD
THIRUVALLOM
TRIVANDRUM 695027
Mobile No. [protected]
Land Phone:[protected]