[Resolved] HSBC Gold Credit Card — Hareshment of Recovery Department. | |
Dear Sir/Madam, With referance to my credit card no. [protected] I had taken HSBC gold credit card on Jan 08. I was informed that it is life time free gold card and no joining fees no annual fees its a life time free card. I had recived my firs statement of Feb 08 of RS.3932.60/- in that joining fees and annual fees and service tax where included. as soon as i receved my statement i had called to customer care for the reversal of charges and your customer care executive Ms. Neha told me that she will reverce the charges for the same she had also gave complain no. [protected] Dt:- 13/3/2008. When I receved my next month statement for the month of March 08 the Charges had not been reversed yet. As soon as i receved statement for the month of March 08 i called to customer care again. Your executive told me he will look in this matter on the priority basis. After that i had receved statement for the month of April 08 some charges had no revesed. again i called to customer care She told me she will reverse the charges. I am really fed up with your service. I dont have time to follow for the same. I am also receving calls from your recovery department. They are calling at my home and harresing my family. They are calling from delhi from this no:[protected]. name Mr. Rahul. They dont have sense how to talk with people I had not used my card for a single time till date and i dont think i will use in future. Plese look in this mater on priority bases. Thanking You. Your's Faithfully. TARUN K. PATEL Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 22 6680 0001
+91 22 6666 8890
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52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
hsbc gold credit card — harresment of recovery department
dear sir/madamwith reference to my credit card no: [protected]
I had taken HSBC gold cedit card on jan 08, i was informed that this card is life time free gold card, there will be no joning fees, no annual fees.but wen i receved my first statment for the month of feb 08 in that statment there were charges of joining fees, annual fees, service tax of Rs:3932.60.as soon as i receved statment i had called customer care for the reversal of charges & your customer care executive Ms neha told me that she will reverse the charges for the same. she had also given complaint no:[protected] Dt:13/03/08.when i receved my next statment for the month of march as the charges had not been reversed yet.as soon as i receved statment fo the month of march i had called to customer care again.your executive again told me that she will look in this matter on priority bassis.after that i receved statment for the month of april 08. some charges had not reversed again i called customer care she told me she will reverse the charges.
i am really ed up with your service.i dont have time to follow for the same again.
i am also receving calls from your recovery department from delhi of rahul they dont have sense how to talk with people.
i had not yet used my card for a single time till now & i dont think i will use in furture. please look in this matter on priority bassis.