[Resolved]  HSBC — Very poor if not NIL customer service from HSBC

Address:

Pune, Maharashtra

HSBC is the worst bank to open an account in, I would say to anyone who is even thinking of opening an account with this bank - dont do it.
I opened an NRE and NRO account with them about 3 yrs ago, first they got my name wrong, then other details wrong. Even if you go to the branch personally the staff pretend to be helpful but do nothing at all.

After a few months there were some withdrawls from my account, which ofcourse I was not even aware of because I was not even in the country. Next trip to pune was spent having to prove this and getting them to refund this money as it was a mistake on their path.

Now they have deactivated one of my accounts and charging me for it and even after using internet banking, after logging in myself and sending them a request to activate this account. I have been told I need to send or come into the bank with photo identity and a letter and all sorts of rubbish. Ofcourse all of this is only possible if I am in the country.

HSBC only charge you for all sorts, its the easiest way for them to rob their customers and Oh did I mention they will de-activate your account and charge you for that too. So if you open the account with say 10, 000 after all their charges your left with nothing.

I am in the process of closing both accounts and be rid of the nighmare called HSBC. Dunno how long this will take - wish me luck