[Resolved]  HSBC / HSBC Wrist Watch — FAULTY WRIST WATCH against the redeem of 750 reward points

Dear Sir/Madam
I Mr .Nilesh a credit card holder of HSBC bank would like to launch a complaint against a faulty HSBC watch. I redeemed my 750 POINTS against an HSBC wrist watch. The points were redeemed in Jan 2009. I recieved watch in the month of Feb2009 end. I have not used that watch. Now the watch is not working. I showed it to the watch company nearby, they told me that the battery of this watch is OK, but the machine is faulty. I am a reputed customer of HSBC & my payments towards the credit card bill is on time.. By redeeming such a cheap watch, doesnt suit the reputation of an esteemed bank like HSBC. Please consider this case, otherwise I will have to stop this credit card of HSBC forever.

Regards,
N.V.Deshpande