[Resolved]  HSBC — EXTRA CHARGES

Address:Mumbai Suburban, Maharashtra

We had taken the Personal Loan of Amount Rs 9.5Lakh from HSBC on 28th July 2006 for the Tenor period of 48Month having the Account No :[protected] .
Thus as per the tenor period our EMI Amount was Rs 22,600 /- per month which we have paid from 1st Sep 2006 to 1st Aug 2011 , their is not a single cheque which has been dishonoured during the tenor period of 48month , now daily the HSBC people are calling on residence phone number and asking for 4000 approx to close the Personal account as they are saying their still balance amt outstanding in the account .
We had already told them to send the intimation letter if their is any outstanding balance in the personal loan account but their finance dept is blackmailing us saying that they will call daily morning till we dont pay them the amt of 4000/- , they are calling to us from last 15days .
We request to registered the complaint against HSBC Finannce department against calling to us daily as from their point of view if their is any balance send us the letter as from our point of view their is no balance EMI due .

Warm Rgds ,
Tushar
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

I am having a HSBC credit card and an add on card from august 2007.

My credit card no. is [protected].

In the statement of august 2010, they have charged annual fees of INR 1000/-
(INR 750 for Primary card and INR 350 for add on card).

Due to which my account outstanding increased , resulting in crossing credit limit so they also charged overlimit fees of INR 600.

When they alloted cards to me , they said these cards are free for lifetime, but started charging annual fees from same year , although they have reversed annual fees for year[protected] , but when I requested to reverse this time too they regretted to do so.

And from the statement generation date, they started calling me continously to make payments , i conveyed them many times that over limit is not caused by my fault , it is caused due to extra charges of annual fees on both i.e primary and add on card.

But I am receiving continous calls on home number and mobile no. , they start calling from morning 09:30 AM.

Hence , I am requesting you to instruct HSBC bank to reverse all the extra charges i.e Annual charges for both the cards of INR 1000 (primary and add on card), and over limit charge of INR 600 (limit crossed due to extra charge of annual fees).

I shall be thankful to you for this.

Prashant Tiwari
F 90-92 , scheme no. 54 , vijay nagar,Indore (M.P)
WE ARE STILL WAITING A REPLY FROM THE HSBC BANK AS PER OUR COUNTERPART THEIR IS NO OUTSTANDING DUE AND SUPPOSE IF THEY SAY THEIR IS OUTSTANDING PLZ GIVE US THE JUSTIFICATION OF CHARGES BANKER HAS IMPLIED ON US .

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