HSBC Pvt Ltd. — Deduction of money with out intimation

Address:Lucknow, Uttar Pradesh

HSBC deducted 3200 rs of mine from my NRE account with out any intimation and communication to me. They changed my NRE account to NRE advance account with any intimation. They did not accept their mistake when I enquired about the same through my Relationship manager at the bank.
They could not provide me any proof of the communication (like courier letter, ph. call or email id) , which as per them was done well in time.
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    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
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