[Resolved] HSBC Silver Credit Card — Irrelevant Billing Procedure | |
Dear All, I have been a customer of HSBC Credit card which was issued to me a year back. Since then there is no correspondence from them. Since then I have also opted not to use it as it seemed to be some fault on the company's side. It was two days back when all of a sudden there was call from Mr. Dipak More, Executive HSBC, Baroda that I need to pay a minimum amount of Rs. 500/- to keep my account active. I promptly paid it within couple of hours. I also requested him to update my correspondence address and contact number and e-mail so that I could be in touch with the bank via email. Also to add that I just inquired about my any pending amount due to the bank ( which I thought would not be any !!!) But to my surprise the total outstanding amount to paid by me was soaring Rs.15000/- I was taken aback to hear this from Mr. More and I again requested him to Mail me the detailed statement of my "SAID" expenditure through this credit card. But till date there is no response from the bank. I hope somebody would please guide me as I donot want to continue banking with this bank. Regards// Shridhar Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
I completely agree with you regarding this HSBC malfunctioning. I too have had a similar experience. I have never used the credit card of HSBC but once I got the call from some Mr.Viki Khakhar stating that I owe Rs.12000 to the bank!!!
On asking for details and billing Mr.Viki Khakhar started abusing and threatning me. I mean he claimed to be a manager of the bank and the kind of language he used was unparliamentary. I plan to sue him for such verbal misconduct.
ALL PLEASE BE AWARE OF HSBC BANK AND MORE SO OF THEIR EMPLOYEES LIKE MR.VIKI KHAKHAR AND MR.MORE WHO DO NOT KNOW HOW TO TALK WITH THEIR CLIENTS.
Regards
Mr.Anurag