[Resolved]  HSBC Smart Home Loan — SMARTHOME Scheme Fraud

I was offered HomeLoan as SMARTHOME Loan scheme by HSBC in Feb-2005, with the Daily reducing Flaoting Rate Interest Rate.
The major benefits of the SMARTHOME Scheme was highlighted as Saving Interest and Tenure to Repay the Loan - by saving some additional amount in the Homeloan account. This reduces your total repayment amount - I had parked considerable amounts in the Homeloan account - but the Tenure Reduction as Highlighted feature of the Scheme was not offered - only the interest part some benefit was given to me.

At mulitple times - when approached the Bank - different answeres are given.
The most contradictory and surprising fact is now.....that
Bank rectified the error since 2009 April onwards and started passing the benefits - but Refuses to accept the error made and continued by them since Feb-2005 to April 2009.

This is nothing but commercial fraud and purley a case of cheating.

I need help to resolve this with HSBC Bank.